Reviews
Thomas
I hired this company to move my wife and I out of our apartment into a house. The best I can say is that they did just that. They took out a chunk of my wall that now needs to be fixed before I hand the keys back. They scuffed up my walls at the new place. My leather couch now has two giant scratches that I have to figure out how to fix. They took off a door at the apartment in order to get a couch to fit through the doorway and never put it back on. I called about the damage and was notified that I would hear back in 72 hours and itandacirc;??s been about that and I am still waiting. So now not only do I have to worry about unpacking a whole house, I also have to try and repair my apartment to save my deposit. Overall not a good experience.
Response
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<div>Hi Thomas, We apologize that your damages have not been taken care of yet. Based on the notes in our system, it looks like our Location Manager has made a couple of attempts to contact you well within the 72-hour window. However, that is neither here nor there, we want to make sure that TWO MEN AND A TRUCK takes care of the damages that our team caused. If you will still allow us to, we are happy to make this situation right for you. Now, I am unsure whether or not you two ever did actually connect are your repairs are scheduled, but if they have not been scheduled please call my office at 702.877.6683 and ask for Whitney. I promise you that she will ensure all damages are repaired to your satisfaction. <br/><br/>Thank you again for allowing us to move you.<br/>Kirk Phillips<br/>General Manager</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Thomas, We apologize that your damages have not been taken care of yet. Based on the notes in our system, it looks like our Location Manager has made a couple of attempts to contact you well within the 72-hour window. However, that is neither here nor there, we want to make sure that TWO MEN AND A TRUCK takes care of the damages that our team caused. If you will still allow us to, we are happy to make this situation right for you. Now, I am unsure whether or not you two ever did actually connect are your repairs are scheduled, but if they have not been scheduled please call my office at 702.877.6683 and ask for Whitney. I promise you that she will ensure all damages are repaired to your satisfaction. <br/><br/>Thank you again for allowing us to move you.<br/>Kirk Phillips<br/>General Manager</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Les
Fantastic, you really lived up to and exceeded all expectations!!!
Carla
Moving is very stressful. Two Men and a Truck made the experience enjoyable. All were professional and efficient. I will use again.
Edris
My movers were very professional and helpful. They upheld the quality I expected from Two Men And A Truck.
Erica
Jay and his partner were fabulous to work with. They were able to quickly and smoothly transition my furniture from one home to the next and in a very timely manner. They went above and beyond to assist with my moving needs. I would certainly use them in my next move!
Victoria
The 2 gentlemen were amazing and took very good care of my property. They did not leave a scratch!
Bob
Jay and David were great. I would use Two Men and a Truck again.
Helen
The service I received was excellent. I would recommend Two Men and a Truck without hesitation.
Melinda
I was very apprehensive about using any moving company after reading some of the horror stories some experienced. Being that we couldnandacirc;??t move ourselves, we have two men and a truck a try, and they did not disappoint. The movers had a big job with us, but they handled it professionally and carefully. They were positive and helpful, and took care with our items. When a leg of a kids table did break, the office handled it quickly and ordered me a replacement. They were reasonably priced and provide excellent service. For anyone scared of the moving process, they make it as easy and pain free as possible. Iandacirc;??d recommend them every time.
Jackie
The office staff were wonderful
My movers Jay and Preston were exceptional. They were kind and nice. I am going to request them again when my condo is ready
Overall this move was so easy.
Thank you for everything.
My movers Jay and Preston were exceptional. They were kind and nice. I am going to request them again when my condo is ready
Overall this move was so easy.
Thank you for everything.
