Reviews

Used before, never again. Had to go to previous house the day after and spend 8 additional hours packing and moving items that were missed or ignored. Worse moving experience of my life. Will never use again and would never recommend to a friend or an enemy.

Job was rushed, boxes were packed in allot of cases with only one item. Allot of damage, and watched them drop 20+ boxes from the end of the lift. Not much care or concern was given to details. Taping job on the boxes was to the point where I was wondering if they would even hold.

Only service was loading my 26' truck for cross-country move. Office gave excellent service with complete explanations. Loading team was courteous and professional. Price was very fair. I have one complaint. I told the loading team we had 4 dozen blankets, so don't be shy about using them on nice furniture or anywhere needed. When we offloaded 5 days later, I found wood furniture legs rubbing the floor (when set on end) and other wood furniture and hard items. Table tops were wrapped but not the legs. Marring of several wood items could have been prevented if they would have simply wrapped the lower half of the furniture . After unloading, I found 2.5 dozen blankets still wrapped up and not used. Why be stingy with blanket wraps?

I still have yet to receive the receipts for payment. I was misinformed about the services truly available. Most of the moving teams attitude was horrible. They have no regard for other people’s things. I clearly labeled everything yet stuff they should have brought, they didn’t and then they brought things they shouldn’t have. I wasn’t able to look at everything due to them leaving our office a mess and now found cut and scratched tiles. They didn’t finish putting everything together and I moved more furniture than some of your employees. They didn’t wrap the furniture and a lot of items were ruined. I went and looked under desks and they rigged them together instead of properly putting them together. Had I not caught the next day, I could have potentially had an injured employee.

Shady money skimming tactics used by movers. I was over charged in cash as a ploy for movers to pocket cash. Extremely unhappy.

Damaged many items and never received a callback about it

It was horrible. 32 years of moves with the Army, most overseas, produced less damage combined than this 9 mile move.

Have worked with you twice before with excellent results. This time, movers did not deliver a Cox modem, an Apple DVD drive and other materials from the apartment. I specifically told them Cox modem was mine and needed to come with me. Don't know if items were left behind or kept and sold. I expect to be reimbursed for lost electronics and have contacted national office. Offered no help in setting up as you have in the past. Nathan in office was very rude. Have received excellent service in past and recommended you, but this was unacceptable.

Couch leg was broken during move. Call company and nothing has been done. I was told I would hear from someone in 2 days and I still haven’t heard from anyone regarding my broken couch

I have damage all over my house, including a hole in my wall and torn up flooring.