Reviews
Karma
The team was wonderful…friendly, courteous and very professional.
Response
Hi Karma, Thank you so much for your kind words and allowing Two Men And A Truck to move you forward! We're thrilled to hear that you had such a positive experience with our team. Your feedback means a lot to us!
Joy
I was soooooo impressed with my 2 GUYS AND A TRUCK team of Joe & Jersey. They are a hard-working, efficient, caring, detailed team! Every piece of furniture was carefully wrapped first in clean moving blankets, then wrapped in plastic. They were friendly, courteous and conscientious of taking care of my sentimental valuables. I have never been MORE pleased about cleanup afterwards! Excellent guys!
Response
Hi Joy, "Thank you so much for your kind words and detailed feedback! We're thrilled to hear that Joe and Jersey provided such exceptional service and took great care of your belongings. They truly embody the hard work, efficiency, and care we strive for in every move. We'll be sure to share your compliments with them—they’ll be delighted to hear how much their efforts meant to you. Thank you for choosing Two Men and a Truck, and we’re so glad we could move you forward."
Margaret
My movers, Tuli, Kamari, and Chris were great. I would recommend them over and over. I was not happy that after an estimater came and saw everything I was moving, given an estimate. Then on day of moving you wanted to double my cost. I was pressured and put between a rock and hard place. It cost me an additional $10,000 more than I was quoted after being told the price would not be increased.
Response
Thank you for taking the time to share your feedback. We're delighted to hear that Tuli, Kamari, and Chris provided excellent service and left a positive impression. We will be sure to share your kind words with them—they’ll appreciate knowing their hard work was recognized. However, we deeply regret hearing about the pricing issue you experienced. It's never our intention to put our customers in a difficult position or cause frustration. Transparency and trust are core to how we aim to do business, and your feedback highlights an area where we need to improve. We’d like to look into your situation further to better understand what happened and see how we can make this right.
Thank you for bringing this to our attention, and for giving us the opportunity to learn and grow from your experience.
Thank you for bringing this to our attention, and for giving us the opportunity to learn and grow from your experience.
Guadalupe
They were friendly, efficient and professional. It made the move easier on us. We would use them again.
Response
Hi Guadalupe, "Thank you for your kind words! We're thrilled to hear that our team was friendly, efficient, and professional, and that we could help move you forward. We look forward to assisting you again in the future!"
Janice
One mover seemed rushed and didn't want to be there. Didn't respect my house and slammed the wheeler against my threshold of the front door. Never asked where items needed to go, just threw the items into the house.
Response
Hi Janice,
Hi Janice,
"Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had with Two Men And A Truck Las Vegas. This is certainly not the level of care we strive to provide. We understand how frustrating it can be when your property is not handled with respect, and we're sorry for the damage caused by the wheeler. We also apologize for the lack of communication regarding the placement of your items. We’ll address these issues with the team to ensure better service in the future. If there’s any way we can make this right or assist you further, please let us know."
Hi Janice,
"Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had with Two Men And A Truck Las Vegas. This is certainly not the level of care we strive to provide. We understand how frustrating it can be when your property is not handled with respect, and we're sorry for the damage caused by the wheeler. We also apologize for the lack of communication regarding the placement of your items. We’ll address these issues with the team to ensure better service in the future. If there’s any way we can make this right or assist you further, please let us know."
Pam
The guys, Tuli and Kamani were friendly and professional. Enjoyed the experience, and knew our belongings were safe with them. Thanks!
Response
Hi Pam, It's wonderful to hear that Tuli and Kamani provided such a positive experience! Friendly and professional service makes all the difference, especially when handling something as important as your belongings. Thanks for sharing your feedback!
Daniel
Packers did not come with enough papers and truck did not fit everything. Not sure if it was a misunderstanding after they did a walkthrough of my house. Not sure if it was a misunderstanding between the accessor and/or the office with the movers.
Response
Hi Daniel, Thank you for bringing this to our attention. I apologize for the inconvenience caused by the lack of materials and the truck size issue. It sounds like there may have been a miscommunication during the walkthrough or between the assessor, the office, and the moving team.
I’ll look into this right away to understand what happened and ensure it’s resolved promptly. In the meantime, please let us know if there’s anything specific we can do to assist you further.
I’ll look into this right away to understand what happened and ensure it’s resolved promptly. In the meantime, please let us know if there’s anything specific we can do to assist you further.
Stephanie
The two gentlemen that helped me were phenomenal! They worked quickly and efficiently. I would highly recommend them!
Response
Hi Stephanie, Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided phenomenal service and worked quickly and efficiently to meet your needs. Your recommendation means a lot to us!
Jeanette
Polite professional always kept me informed. Very careful with moving belongings. Positive experience.
Response
Hi Jeanette, Thank you for sharing your experience! We're so glad to hear that our team was polite, professional, and kept you informed every step of the way. Handling belongings with care is a top priority for us, and it's wonderful to know it made your move a positive experience. We appreciate your feedback and look forward to serving you again in the future!
Douglas
I was very impressed with the team's kindness, aptitude and responsibility.
Response
Hi Douglas, Thank you so much for your kind words! We're thrilled to hear that you were impressed with the team's kindness, aptitude, and sense of responsibility. At Two Men And A Truck we strive to provide the best service possible, and your feedback means a lot to us. I'll be sure to share your appreciation with the team—they'll be so pleased to know their hard work made a positive impact.
