Reviews
Bob
Casay and Julian were exceptional. Went well above what we expected. Have moved many times and they are the best we have had.
Miriam
The movers we're very professional and time consious to do a speedy job. Both our movers were outstanding. Will highly recommend !
Susan
The movers were very nice and worked extra hard to get some very heavy furniture moved. However, they did not notice that there were removable shelves in many of the cabinets and a couple shelves ended up getting banged up a bit and one of the pegs that holds the shelve in place was missing. I also had a large artificial tree that ended up with broken branches. I asked the office personnel several times to provide a certificate of insurance and each time I followed up, I was told my request had been referred to a supervisor. I never did receive the Certificate; fortunately it wasn't an issue in the long run.
Bill
The two gentlemen arrived on time. They were professional in their attitude and actions. They were extremely efficient while being careful with my property. Highly recommended team.
Dorthy
GOOD SERVICE FROM THE WORKERS-CUTOMER SERVICE THE LADY WAS RUDE
Response
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<div>Hi Dorthy, we're pleased to hear you enjoyed the service from our moving team. Thank you for providing your feedback. We will be addressing your comments with the customer service representative who you spoke to. It is unacceptable for rude behavior. We can ensure you this isn't the norm at TWO MEN AND A TRUCK. If you would like to discuss this further, please contact our office. We appreciate your business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Dorthy, we're pleased to hear you enjoyed the service from our moving team. Thank you for providing your feedback. We will be addressing your comments with the customer service representative who you spoke to. It is unacceptable for rude behavior. We can ensure you this isn't the norm at TWO MEN AND A TRUCK. If you would like to discuss this further, please contact our office. We appreciate your business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendell
The only reason why I will not give this company excellent rating is because of the pricing please adjust your prices, and please add on military discount because your service is outstanding, and I will tell a friend because again the service was outstanding.
James
Very fast movers and took the time to carefully handled our packages.
Kevin
The team that came was great. Friendly guys and very quick. I was quoted for 2 hours but it only took 1. Never felt like they intentionally went slow in order to lengthen the time. They were friendly and personable and treated my furniture with care.
Luis
They were slow. I had everything set up so that they could just load the stuff in the truck but they were slow and looked like they were making it last longer
Response
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<div>Hi Luis, thank you for providing your feedback. We are sorry to hear our movers were moving slowly. We professionally train our team to work carefully to not harm any of your items during the move, but also be efficient. We'll address your comments with the gentleman who moved you. We understand your concerns and can ensure you that it was not intentional. We welcome you to contact our management team if you would like to discuss this further. We wish you the best in your new place!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Luis, thank you for providing your feedback. We are sorry to hear our movers were moving slowly. We professionally train our team to work carefully to not harm any of your items during the move, but also be efficient. We'll address your comments with the gentleman who moved you. We understand your concerns and can ensure you that it was not intentional. We welcome you to contact our management team if you would like to discuss this further. We wish you the best in your new place!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
Chris and Casey were excellent. They treated my things as of they were their own. The temperature was 117 but that did not interfer with their job.
They moved us within 3 1/2 hours from door to door. I would recommend these two guys to anyone at any time. Your company did an excellet job.
They moved us within 3 1/2 hours from door to door. I would recommend these two guys to anyone at any time. Your company did an excellet job.
