Reviews
Paul
I told the office that I had 30-40 hangers twice.The movers showed up with one wardrobe box.It doesn't seem that the office staff paid much attention!
Roni
The two men that came to help me were very good at what they do. They did a great job and I would say they worked very hard no complaints. I also requested them for my next move in Oct.
Roy
This is the second time using Two Men and a Truck and the experience was the same both times....EXCELLENT. They were nice, friendly, on time, quick and professional.
Jerry
arrived 40 minutes pass the the time window given. Two guys stood outside for 15 minutes while the smallest guy carried out all the boxes. Then when it came to carry out the dressers they refused until all clothes were removed from the drawers and repacked into boxes because they said it would be too heavy. Your instruction sheet says to leave clothes in the drawers. SO WHAT GIVES , I HAVE LEFT A MESSAGE FOR THE owner or manger to call me and no one returns a call . OWNER OR MANGER TO CALL ME AND NOTHING. No one returns calls for hours.
Response
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<div>Hi Jerry, thank you for taking your time to bring this to our attention. We apologize your moving experience didn't demonstrate our professionalism TWO MEN AND A TRUCK is known for. Our system indicates our location manager has been in touch with you and your son and he'll be reaching out again to make this right. We're also sorry for the lack of communication you received. All of your concerns are being addressed so this doesn't happen again in the future. We appreciate your business and again apologize for your poor experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jerry, thank you for taking your time to bring this to our attention. We apologize your moving experience didn't demonstrate our professionalism TWO MEN AND A TRUCK is known for. Our system indicates our location manager has been in touch with you and your son and he'll be reaching out again to make this right. We're also sorry for the lack of communication you received. All of your concerns are being addressed so this doesn't happen again in the future. We appreciate your business and again apologize for your poor experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Emily
We booked your services because our furniture was too heavy. Your guys did an amazing job. There wasn’t a scratch on anything after 6 hours. The only thing was a chip off the bottom of my table nobody will see.
Darren
The two movers where on to.e and very patient since we where a little behind. Great experience
Kathleen
They were on time. They also helped move a couple of things that were not part of the actual move. I am a 64 year old female and somethings are just to heavy or bulky to move around by myself. I have told my friends in the community about your company and the prompt answer to my call. You are the only company out of 5 that I left messages with that bothered to call back. Your prices are excellent.
Nata
I was moving from my old apartment to a new one, and I've always seen Two Men and a Truck used in our apartment complex so I decided to give them a try. This was the best choice that I have ever made in a moving company. The men that they sent over was very kind and very concerned about handling all my items in the apartment. Any glass or even my TV was carefully handled to put into the truck. The two men moved very gently with all the items until everything was packed. They followed us to the new apartment even though it was a upstairs apartment they took the same care with it as they did before. After everything was done, they talk to me about the price and it came out cheaper than I ever expected it to be. So I would give Two Men and a Truck a 5-star rating and will definitely use them.
Jim
Overall your service was acceptable. The team worked hard. The only thing that was disappointing was that we notices several gouges in the drywall in the stairwell from the furniture move.
Charles
Very courteous and helpful movers. Felt like friends were helping me move.
