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Reviews
Orville
Bryan, Neck and Ever were friendly, professional, helpful and efficient. We can't begin to tell you how terrific they were. It was the best part of our move. They reflect on your company in such a positive manner that we would recommend your company to all of our friends, even the obsessive compulsive ones! The team that moved us was just superb and we can't compliment them enough. Thank you
Response
Orville,
Our crews always strive to provide the best service possible for every customer. Thank you for the review.
Our crews always strive to provide the best service possible for every customer. Thank you for the review.
Linda
The overall move experience was good. John M Brown, Jamie, Xaviar M , did a great job of getting the items to the new place and unpacking. They put together the desk and had it set up and functioning. Each were kind and personable, and hard workers. They worked well together. Good team work!
Response
Linda,
Our crews always strive to provide excellent service. Thank you for the review.
Our crews always strive to provide excellent service. Thank you for the review.
Marie
My move was quite complex and there were several problems. Please contact me to discuss them.
Response
Marie,
Our customer care manager has been in contact with you over this. Thank you for the review.
Our customer care manager has been in contact with you over this. Thank you for the review.
holly
They made my move the most painless process!!! I have moved many times, and have never had the process go so easy and painless!!! Will definitely use them again and tell anyone who needs movers!!
Response
Holly,
Our goal is to always exceed our customers expectations on every move. Thank you for the review.
Our goal is to always exceed our customers expectations on every move. Thank you for the review.
Dan
I'm not certain why it cost $323.60 for less than an hour's work. Your team moved a statue into a storeroom and a new statue into the church, which took less than an hour. Why they billed me for 2.5 hours I'll never know. No, I would not recommend your company to anyone. I am really disappointed.
Response
Dan,
We do have a 2 hour minimum for all jobs that we have. We are sorry to hear we did not exceed your expectations. If you would like to discuss further please do not hesitate to contact our office. We have tried contacting you and have had to leave messages. Thank you for the review.
We do have a 2 hour minimum for all jobs that we have. We are sorry to hear we did not exceed your expectations. If you would like to discuss further please do not hesitate to contact our office. We have tried contacting you and have had to leave messages. Thank you for the review.
Mel
The men were conscientious but their hygiene left a bit to be desired. Also, they broke a dresser mirror. Overall the move went smoothly.
Response
Mel,
We are sorry to hear that there was a damage on your move and are happy that our vendor is taking care of you. Thank you for the review.
We are sorry to hear that there was a damage on your move and are happy that our vendor is taking care of you. Thank you for the review.
Sheri
Two Men and a Truck are always on time, courteous and extremely competent. I’m a complete fan!!!
Response
Sheri,
We strive to always provide excellent customer service. Thank you for the review.
We strive to always provide excellent customer service. Thank you for the review.
Austin
Please move more for the price. I paid $800 and only 1/2 of my apartment was moved. The whole reason I did this was for everything to be moved. I feel like it was entirely a waste of money. :(
Response
Austin,
We are sorry to hear that you had a bad experience and we did not exceed your expectations. Our customer care manager has tried contacting you and left a message. We would like to talk with you about this so we will keep trying to contact you, you could of course contact us at anytime during our business hours. Thank you for the review.
We are sorry to hear that you had a bad experience and we did not exceed your expectations. Our customer care manager has tried contacting you and left a message. We would like to talk with you about this so we will keep trying to contact you, you could of course contact us at anytime during our business hours. Thank you for the review.
Missy
The team I had was great they worked well together and got the job done. I have used your service before and not been unhappy but felt the team could have been better together. This team was phenomenal. They listened and answered all my questions when I had them. I actually did not have to help or direct in any way. They all need raises.
Response
Missy,
Our crews always strive to provide excellent service for every customer. Thank you for the review.
Our crews always strive to provide excellent service for every customer. Thank you for the review.
Shizuko
Way overpriced to move a small 1-bedroom apt. No couches or anything larger that a circular table with 4 chairs had to be moved. I understand things weren't packed but we packed things fast enough to be loaded quickly and had many boxes packed by the time they arrived.
Would've been cheaper to have some friends help do the move. Lots of time wasted standing around and not working right away.
Would've been cheaper to have some friends help do the move. Lots of time wasted standing around and not working right away.
Response
Shizuko,
We are sorry to hear that we did not exceed your expectations. We do see that the crew got a revision signed by you because of the items not being ready to move. Unfortunately this does add time to a move. If you would like to discuss this further please do not hesitate to contact our office. Thank you for the review.
We are sorry to hear that we did not exceed your expectations. We do see that the crew got a revision signed by you because of the items not being ready to move. Unfortunately this does add time to a move. If you would like to discuss this further please do not hesitate to contact our office. Thank you for the review.
