Reviews

03/12/2018

Patricia

5 out of 5 stars
The only comment I would add, is that my drivers seems surprised that the destination location had a hallway and second floor. When I gave the office the location, Montibello Independent living, she said they were familiar with the location and building. The drivers were not, and therefore, our cost exceeded the estimate and it stressed the drivers a bit. No big deal, just thought you might appreciate the feedback.
Response
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<div>Patricia,<br/><br/>Thank you for the review. We are sorry that miscommunication added stress to the move. Our staff always strives to provide accurate estimates and excellent service.</div>
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03/12/2018

Carlos

5 out of 5 stars
The team was excellent. Thank you Dave and Guarduno!
Response
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<div>Carlos,<br/><br/>We always strive to exceed customers expectations. I see here the crew did that. Thank you for the review.</div>
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03/11/2018

Marissa

5 out of 5 stars
Orlando and Germaine did an excellent job. On time, didnandacirc;??t waste time, properly wrapped and secured items.
Response
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<div>Marissa,<br/><br/>We always strive for a stress free and damage free move. This is why we always pad and wrap all items. Thank you for the review.</div>
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03/11/2018

Mary Anne

5 out of 5 stars
Jeremy and Luis were terrific. They were very friendly and accommodating toward my dog as well as to me. That made the move much easier than it could have been. Iandacirc;??m so glad I picked your company to help me move!
Response
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<div>Mary Anne,<br/><br/>Providing a stress free move is our goal. I see here the crew did that for you. Thank you for reviewing the service we provided.</div>
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03/09/2018

Janice

5 out of 5 stars
showed up on time, were prepared for moving our belogings, including some very heavy items.
Response
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<div>Janice,<br/><br/>Showing up on time is what starts a move off perfectly. am happy to see the crew provided excellent service for you. Thank you for the review.</div>
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03/08/2018

Suzette

4 out of 5 stars
Over all great but when they put my furniture in the storage they took the plastic wrap off and because of having to stack they may have left scratches on the unprotected pieces. I had to stay watching the truck so I was not able to watch when it was put into the storage.
Response
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<div>We apologize for this Suzette. if you notice any damage to your items. please be sure to reach out to our team and we will be sure to take the proper actions. Thanks for choosing TWO MEN AND A TRUCK&reg;!</div>
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03/07/2018

Diane

5 out of 5 stars
I was recommended to your company by a couple of friends, and was so glad I chose you all! Couldn't have been anymore satisfied with the experience! Nick and Anthony were professional and very friendly and extremely helpful. Will highly recommend you to friends and family! I plan on moving again within a year or so and will definitely be calling you! Thank you for making my moving experience a positive one!
Response
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<div>Diane,<br/><br/>Thank you for taking the time to review the service we provided for you. Our men are excellent at what they do and always strive to provide top notch service.</div>
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03/06/2018

Jennifer

5 out of 5 stars
I was beyond impressed with the service we received. From the person who initially came who gave us a quote to the 3 men who moved us. It was a great experience. The movers were prompt and careful with our belongings. The lead team member made sure I knew exactly what he was doing and made sure our items were placed in our new house to our liking. The crew seemed to care if we were happy. I really didn't expect such a great experience. Thank you.
Response
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<div>Jennifer,<br/><br/>We always strive to exceed customer expectations. I am happy to see our staff did this for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/06/2018

Mary

5 out of 5 stars
Nick and Manny were the best. I had them on my second pick-up at the house I sold. There were two other guys who were careless but Nick and Manny are hard workers, honest and do try to take care of the home owners personal items.
Response
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<div>Mary,<br/><br/>I want to apologize that you felt some of the men on the job were careless. We are happy to see that the other two gentlemen did such an excellent job for you. Thank you for the review.</div>
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03/06/2018

Erin

5 out of 5 stars
The pre-move estimation of the time it would take to move me was exactly accurate. On moving day my movers called to let me know they were on their way, explained the process and releases clearly, and were jovial and efficient. They took care with my items and moved quickly to get everything wrapped and loaded. At my new residence they were quick to come up with a plan to move everything efficiently (3rd floor, series of doors, elevator). One estimated it would take 5 trips in the elevator to move it all up...and he was exactly right! My items arrived unharmed, everything was unwrapped quickly and placed in the general area I wanted it. My billing was explained accurately and efficiently and the moving process itself was stress free. I would definitely recommend Two Men and a Truck!
Response
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<div>Erin,<br/><br/>Thank you for the time to review the service we provided you. We always strive to provide accurate estimates and excellent service</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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