Reviews
Lesli
I have now used Two Men and a Truck twice. My first experience was awesome, so I didn't hesitate to use you again. This experience was not nearly as awesome. The guys were sweet, but I felt taken advantage of from the very beginning, as I am a very nice person. The guys insisted on a few services that were obviously just ways of padding the bill, and then all but refused to take the boxes, that I had to pay other people to move for me. Then it took them 45 minutes to get .03 miles, which I was reimbursed $30. Finally, the driver and I decided on 4.0 hours from 8:15am -12:15pm, even after it took them 45 of those minutes just to go .03 miles. He came back in from the truck with 5.0 hours on the bill, with his return time of 1:15 on it not 12:15. Very unhappy.
Response
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<div>Lesli,<br/><br/>I want to apologize that we did not exceed your expectations. I did look into your job and noticed the job did go under the estimated cost by 1 hour. As for not taking boxes that were supposed to go again I am truly sorry. That is not something that is a norm of our crews and should not happen. If you would like to discuss this any further please do not hesitate to call us at 505-872-8787 and ask for Dylan. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lesli,<br/><br/>I want to apologize that we did not exceed your expectations. I did look into your job and noticed the job did go under the estimated cost by 1 hour. As for not taking boxes that were supposed to go again I am truly sorry. That is not something that is a norm of our crews and should not happen. If you would like to discuss this any further please do not hesitate to call us at 505-872-8787 and ask for Dylan. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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William
Timely, pleasant, efficient, careful, industrious, helpful...a very good experience!
Response
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<div>William,<br/><br/>Thank you for reviewing the service we provided you. We always take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>William,<br/><br/>Thank you for reviewing the service we provided you. We always take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anthony
The crew we had was fantastic. They worked hard and were extremely polite and gracious. Wyatt and team are rock stars. The office staff was good.
Response
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<div>Anthony,<br/><br/>Thank you for reviewing the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Anthony,<br/><br/>Thank you for reviewing the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I was very happy with the l8trservice. The two men were on time and had my apartment contents cleared out efficiently.
I was impressed with the speed they moved me. I was moved on May 15th and wish to highly recommend the men who moved me.
I was impressed with the speed they moved me. I was moved on May 15th and wish to highly recommend the men who moved me.
Response
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<div>Karen,<br/><br/>We always strive to exceed customers expectations. We see here the men did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karen,<br/><br/>We always strive to exceed customers expectations. We see here the men did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Claudia
Nothing but positive. We would recommend you to anyone who asks and will use you in the future. You're the best! And I know, because this was my 19th move - the others were military and many were more difficult and less positive experiences. Thanks
Response
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<div>Claudia,<br/><br/>Thank you for taking the time to review the service we provided. Our men always take great pride it providing the absolute best service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Claudia,<br/><br/>Thank you for taking the time to review the service we provided. Our men always take great pride it providing the absolute best service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rosenn
Was very happy with the movers and your company. Hate moving, but this time it was less stressful with the experienced movers helping us.
Response
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<div>Rosenn,<br/><br/>We always strive to provide a stress free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rosenn,<br/><br/>We always strive to provide a stress free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cheryl
What we liked was the two guys were fast, efficient, and got the job done with no damage from the two guys. I highly recommend Two Men &A Truck!!
Response
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<div>Cheryl,<br/><br/>We always strive to provide a damage free move. We see here the men did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cheryl,<br/><br/>We always strive to provide a damage free move. We see here the men did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Allen
So helpful especially the office team. Even tho 2 items not delivered they were promptly delivered next morning!
Response
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<div>Allen,<br/><br/>I want to apologize that there were issues with the 2 items not delivered when they should have been. I am happy to see that we got that taken care of for you though. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Allen,<br/><br/>I want to apologize that there were issues with the 2 items not delivered when they should have been. I am happy to see that we got that taken care of for you though. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laurie
I cannot say enough good things about this company and my movers in particular: Nick, Manny, & Joe. I would recommend the company to everyone.
Response
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<div>Laurie,<br/><br/>Thank you for reviewing the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laurie,<br/><br/>Thank you for reviewing the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tabitha
Our movers were amazing and I appreciate their courtesy and their professionalism during my moves when we know moves tend to be stressful no matter how much you plan out.
Response
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<div>Tabitha,<br/><br/>We always strive to be known as the professional movers. We see here the crew showed that while moving you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tabitha,<br/><br/>We always strive to be known as the professional movers. We see here the crew showed that while moving you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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