Reviews
Tania
The experience was extremely excellent my only problem was I was charged for an hour that I did not use
Response
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<div>Tania,<br/><br/>I want to apologize for the issue with 1 hour charge. i will have my customer care manager look into this and see what happened. If you were overcharged we will refund you as soon as possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tania,<br/><br/>I want to apologize for the issue with 1 hour charge. i will have my customer care manager look into this and see what happened. If you were overcharged we will refund you as soon as possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gene
Very professional overall. The movers arrived on time and were friendly. They worked efficiently. The price was fair.
Response
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<div>Gene,<br/><br/>Thank you for taking the time to review the service we provided. Our crews take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gene,<br/><br/>Thank you for taking the time to review the service we provided. Our crews take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ruby
My moving team Jamie and Reggie were extremely hard working,patient and courteous.
Response
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<div>Ruby,<br/><br/>our crews go out there eveyr day striving to give their absolute best. We see here Jamey and Reggie did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ruby,<br/><br/>our crews go out there eveyr day striving to give their absolute best. We see here Jamey and Reggie did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
A hot day here in Albuquerque & 3 flights of stairs up to my apartment...these guys worked without break until the job was done...excellence in motion! Courteous & professional too...thanks.
Response
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<div>Tim,<br/><br/>we always strive to exceed customers expectations. We see here your crew did just that. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tim,<br/><br/>we always strive to exceed customers expectations. We see here your crew did just that. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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William
I am in the process of having our home remodeled and your Two Men were very responsive and careful in relocating our furniture into or garage for storage. In approximately 8 to 9 weeks I plan on calling you again to have your "Two Men" move our furniture back into our remodeled home. Hopefully, I will get the same individuals/team as they were very careful with our furniture. I have used Two Men and a Truck many times not only in Albuquerque but also in Milwaukee and Boston when my son was changing residences. Nationwide they seem to provide the same excellent service. Will be calling again.
Response
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<div>William,<br/><br/>Thank you so much for taking the time to review the service we provided. Wehn you call in please ask for the same crew and we should be able to get them for you as long as they do not have time off requested.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>William,<br/><br/>Thank you so much for taking the time to review the service we provided. Wehn you call in please ask for the same crew and we should be able to get them for you as long as they do not have time off requested.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anna
The men were friendly and polite . One was a bit tired and complained about taking items upstairs one time. They did not cover our carpet to protect it which was disappointing. Otherwise they were great.
Response
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<div>Thanks Anna! We do have carpet shield which you can purchase when you book your move. Glad to hear everything went smooth during your move. We hope you are enjoying the new place. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks Anna! We do have carpet shield which you can purchase when you book your move. Glad to hear everything went smooth during your move. We hope you are enjoying the new place. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
It was my pleasure to have had the opportunity to work with the moving team of. Freddie, Dominic and Raymond. These men were professional, and handled a difficult job with precision and thought. They made sure that all of my personal articles were packed and handled correctly and were masters at fitting everything in a 10x 20 storage unit (an almost impossible feat)!. Thank you for you excellent service. I am looking forward to use the team again when I purchase my new home.
Response
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<div>Wendy,<br/><br/>Thank you fo much for taking the time to review the service we provided. Our crews take great pride in providing excellent service and exceeding customers expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wendy,<br/><br/>Thank you fo much for taking the time to review the service we provided. Our crews take great pride in providing excellent service and exceeding customers expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bob
The two truck crews were very efficient and concerned about the safety and condition of my valuables only one small chip occurred on a plaster statue which there was no argument about it being repaired by 2 men .I will definitely use your services again .
Robert and Susanne
The 2 men that were sent to move our things were absolutely professional and very very careful, very much appreciated that. We would like to use them again as we will be moving again in a couple months
Response
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<div>Robert and Susanne,<br/><br/>Our crew always go out there striving to provide the best service possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Robert and Susanne,<br/><br/>Our crew always go out there striving to provide the best service possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gerolyn
My furniture is VERY heavy. The men did an excellent job moving all my furniture and even helped advise me where to put each item so my room would look better. They definitely went above and beyond!
Response
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<div>Gerolyn,<br/><br/>Our crews always strive to provide excellent customer service, that means always going above and beyond. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gerolyn,<br/><br/>Our crews always strive to provide excellent customer service, that means always going above and beyond. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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