Reviews
Carol
The movers were prompt and courteous and very nice and helpful.
Response
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<div>Carol,<br/><br/>We always strive to provide the best service out there. Part of this is making sure we are always courteous. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carol,<br/><br/>We always strive to provide the best service out there. Part of this is making sure we are always courteous. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deb
I was impressed from start to finish. I had to arrange a move on short notice, and the website interface at the beginning of the process that helped to create an estimate and invoice was most helpful, as were the two individuals that I spoke to in the office who answered all of my questions about the move. The two gentlemen who moved our household items from Albuquerque to Taos are professionals who thoroughly understand the art and science of moving. Kudos to all involved!
Response
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<div>Deb,<br/><br/>We always strive to exceed our customers expectations on every move. We see here the crew on your job did just that. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Deb,<br/><br/>We always strive to exceed our customers expectations on every move. We see here the crew on your job did just that. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Harold
The service was outstanding. Amount of support to nonprofits is excellent
Response
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<div>Harold,<br/><br/>We always love helping out nonprofits and those in need. This is a reason why one of our core values is giving back to the community.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Harold,<br/><br/>We always love helping out nonprofits and those in need. This is a reason why one of our core values is giving back to the community.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michele
My mom recently passed away and I had to move her remaining items and furniture to my house. Clarence and 2 other movers did a great job and were very respectful of my situation. I had been dreading this day but they got the job done faster than estimated.
Response
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<div>Michele,<br/><br/>We are sorry to hear about your mom. We are happy to see the crew did help you out through a tough time. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michele,<br/><br/>We are sorry to hear about your mom. We are happy to see the crew did help you out through a tough time. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Doug
Everything was great from first Contact with Sales team through to outstanding completion of the job and Assembly...!! We could not have been happier.
Response
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<div>Doug,<br/><br/>We are very happy to see you had such a great experience with us. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Doug,<br/><br/>We are very happy to see you had such a great experience with us. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marina
I needed 2 men and a truck to move my belongings down the hallway of my apt building. My paperwork for that move wasn't completed properly by the apt leasing office, causing my move to be canceled in short notice. I notified 2 men and a truck of that short notice cancelation. I was still charged the $100. I don't know the quality of work the company provides, as they didn't do any work but were still paid. My employer doesn't do that for me.
Response
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<div>Hello Marina, We are very sorry about your situation. When you booked your move, we explained that you have the ability to cancel your move at no cost up until 72 hours of your move. After that point, you will forfeit your deposit. We do apologize for the inconvenience but this was clearly explained in the initial call as well as in your pre-move letter. If you still feel that this was an unfair decision, please feel free to call us at 505-872-8787. Have a wonderful day Marina!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Marina, We are very sorry about your situation. When you booked your move, we explained that you have the ability to cancel your move at no cost up until 72 hours of your move. After that point, you will forfeit your deposit. We do apologize for the inconvenience but this was clearly explained in the initial call as well as in your pre-move letter. If you still feel that this was an unfair decision, please feel free to call us at 505-872-8787. Have a wonderful day Marina!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Fred
A lot of people will check "Excellent" just to be nice. BUT, I am totally truthful when I say the service was EXCELLENT. Both movers were very personable, very professional, and efficient with their time. I was very pleased and would be happy to recommend your company to anyone and everyone. Thank you all, for a job well done. PS - the young lady that I spoke to on the phone was very helpful. She explained every thing to me and did not hesitate to answer my questions. Fred
Response
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<div>Fred,<br/><br/>Thank you for taking the time to review the service we provided. We take great pride the the excellent service our crews provide.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Fred,<br/><br/>Thank you for taking the time to review the service we provided. We take great pride the the excellent service our crews provide.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cherral
Nick and Harry were the nicest and hardest working guys I have been around for a long time. They are fast and efficient also treated my wife with the respect. One of a kind.
Response
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<div>Cherral,<br/><br/>Our goal is to always provide fast, friendly, professional service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cherral,<br/><br/>Our goal is to always provide fast, friendly, professional service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Isaida
The moving team was exceptional my only feed back would to let the customers know ahead of time that they will be charged from the time the team starts heading to the not the time they arrive.
Response
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<div>Isaida,<br/><br/>We are sorry if there was any miscommunication on our end. All of our calls are recorded so we will look into this. We also email out a pre-move letter for every move which states the time starts when our crew leaves the shop until they get back. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Isaida,<br/><br/>We are sorry if there was any miscommunication on our end. All of our calls are recorded so we will look into this. We also email out a pre-move letter for every move which states the time starts when our crew leaves the shop until they get back. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Buddy
We hired them to move a grandfather clock and a handful of small items. They were very careful with the clock and delivered it with no issues. We will use you again if we need to move again.
Thank you
Thank you
Response
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<div>Buddy,<br/><br/>Our goal is to always provide a damage free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Buddy,<br/><br/>Our goal is to always provide a damage free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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