Reviews
Marie
My move was quite complex and there were several problems. Please contact me to discuss them.
Response
Marie,
Our customer care manager has been in contact with you over this. Thank you for the review.
Our customer care manager has been in contact with you over this. Thank you for the review.
holly
They made my move the most painless process!!! I have moved many times, and have never had the process go so easy and painless!!! Will definitely use them again and tell anyone who needs movers!!
Response
Holly,
Our goal is to always exceed our customers expectations on every move. Thank you for the review.
Our goal is to always exceed our customers expectations on every move. Thank you for the review.
Dan
I'm not certain why it cost $323.60 for less than an hour's work. Your team moved a statue into a storeroom and a new statue into the church, which took less than an hour. Why they billed me for 2.5 hours I'll never know. No, I would not recommend your company to anyone. I am really disappointed.
Response
Dan,
We do have a 2 hour minimum for all jobs that we have. We are sorry to hear we did not exceed your expectations. If you would like to discuss further please do not hesitate to contact our office. We have tried contacting you and have had to leave messages. Thank you for the review.
We do have a 2 hour minimum for all jobs that we have. We are sorry to hear we did not exceed your expectations. If you would like to discuss further please do not hesitate to contact our office. We have tried contacting you and have had to leave messages. Thank you for the review.
Mel
The men were conscientious but their hygiene left a bit to be desired. Also, they broke a dresser mirror. Overall the move went smoothly.
Response
Mel,
We are sorry to hear that there was a damage on your move and are happy that our vendor is taking care of you. Thank you for the review.
We are sorry to hear that there was a damage on your move and are happy that our vendor is taking care of you. Thank you for the review.
Sheri
Two Men and a Truck are always on time, courteous and extremely competent. I’m a complete fan!!!
Response
Sheri,
We strive to always provide excellent customer service. Thank you for the review.
We strive to always provide excellent customer service. Thank you for the review.
Austin
Please move more for the price. I paid $800 and only 1/2 of my apartment was moved. The whole reason I did this was for everything to be moved. I feel like it was entirely a waste of money. :(
Response
Austin,
We are sorry to hear that you had a bad experience and we did not exceed your expectations. Our customer care manager has tried contacting you and left a message. We would like to talk with you about this so we will keep trying to contact you, you could of course contact us at anytime during our business hours. Thank you for the review.
We are sorry to hear that you had a bad experience and we did not exceed your expectations. Our customer care manager has tried contacting you and left a message. We would like to talk with you about this so we will keep trying to contact you, you could of course contact us at anytime during our business hours. Thank you for the review.
Missy
The team I had was great they worked well together and got the job done. I have used your service before and not been unhappy but felt the team could have been better together. This team was phenomenal. They listened and answered all my questions when I had them. I actually did not have to help or direct in any way. They all need raises.
Response
Missy,
Our crews always strive to provide excellent service for every customer. Thank you for the review.
Our crews always strive to provide excellent service for every customer. Thank you for the review.
Shizuko
Way overpriced to move a small 1-bedroom apt. No couches or anything larger that a circular table with 4 chairs had to be moved. I understand things weren't packed but we packed things fast enough to be loaded quickly and had many boxes packed by the time they arrived.
Would've been cheaper to have some friends help do the move. Lots of time wasted standing around and not working right away.
Would've been cheaper to have some friends help do the move. Lots of time wasted standing around and not working right away.
Response
Shizuko,
We are sorry to hear that we did not exceed your expectations. We do see that the crew got a revision signed by you because of the items not being ready to move. Unfortunately this does add time to a move. If you would like to discuss this further please do not hesitate to contact our office. Thank you for the review.
We are sorry to hear that we did not exceed your expectations. We do see that the crew got a revision signed by you because of the items not being ready to move. Unfortunately this does add time to a move. If you would like to discuss this further please do not hesitate to contact our office. Thank you for the review.
Mary Anne
The guys worked very hard to accommodate our needs. They were careful with our items and got a surprising amount packed into the truck.
Response
Mary Anne,
Our goal is to always provide a damage free move. Thank you for the review.
Our goal is to always provide a damage free move. Thank you for the review.
Leticia
Thanks for being so efficient, quick and professional.
Response
Leticia,
We strive to always provide fast, friendly, and damage free moves for all of our customers. Thank you for the review.
We strive to always provide fast, friendly, and damage free moves for all of our customers. Thank you for the review.
