Reviews
Louise
Excellent office and move team service! Very professional and their expertise was exceptional!
Response
Hi Louise, thank you for the fantastic feedback! We're delighted to hear that both our office and move team provided you with excellent, professional service. Our team takes pride in delivering expertise at every step, and we're grateful you noticed! We look forward to serving you again in the future.
Mike
The movers I had were amazing;
Professional, friendly, knowledgeable, an asset to your organization. Thank you so much.
Professional, friendly, knowledgeable, an asset to your organization. Thank you so much.
Response
Hi Mike, thank you for your wonderful feedback! We're thrilled to hear that our movers impressed you with their professionalism, friendliness, and knowledge. We’re lucky to have such dedicated team members and will be sure to pass along your kind words. Thank you for choosing us; we look forward to helping you again in the future!
John
Two very curtious youngmen. Fast and efficient.
Response
Hi John, thank you for your positive feedback! We're glad to hear that our team was courteous, fast, and efficient during your move. If you need our services again in the future, we’re here to help!
Alex
The job was challenging. The three man crew was undecided how to approach and move a one piece double sink and Vanity upstairs. Crew seemed frustrated and complained about the size and weight. After further discussion. I recommended we unbox and evaluate space and limitations.. luckily, the counter top was unattached and they were able to move it successfully. Don't expect any clean up by the crew
Response
Hello Alex, thank you for your feedback. We appreciate you sharing your experience and for your proactive approach in helping the crew find a solution. We strive to ensure that our team is well-prepared for all types of moves, and we’re sorry to hear that this one presented challenges. Your comments regarding the crew's frustration and the lack of cleanup will be addressed with management to ensure improvement. We value your insights and hope to provide a smoother experience for you in the future. Thank you for choosing us!
Nancy
Cedrick M and Tia were so professional moving my items to my storage facility. Took extra care of fragile items I had along with taking apart larger items that needed to be packed. Overall they were EXCELLENT. Kudos to Christian who answered all my questions. I’m so happy I picked your company to move me. I definitely will be using you again and will refer friends when they need movers
Response
Hi Nancy, thank you for your fantastic review! We’re so pleased to hear that Cedrick and Tia provided excellent service and took great care of your items. It’s wonderful that Christian was able to assist you with your questions as well. We appreciate your trust in us and your willingness to recommend our services to friends. We look forward to helping you again in the future!
Julie
So, i was second move of their day. I tried to tell the office guy Josh, that 4 hours is not enough time to move half my large home to my new place. The quote was for 4 hours. The actual time was 12.
The cost was almost twice the estimate, and the moving team didn’t finish until Midnight. The moving team (Elijah, Nick, and new guy Caeden) all deserve raises, and saved your company from my anger.
The cost was almost twice the estimate, and the moving team didn’t finish until Midnight. The moving team (Elijah, Nick, and new guy Caeden) all deserve raises, and saved your company from my anger.
Response
Hello Julie, thank you for sharing your experience, and we sincerely apologize for the issues you encountered. It's clear that the time estimate fell short, and we appreciate you bringing this to our attention. We're glad to hear that Elijah, Nick, and Caeden provided excellent service and worked hard to ensure your move was completed, even late into the night. Your feedback is invaluable, and we'll make sure to recognize their efforts. If there's anything else we can do to assist you, please let us know!
Wayne
Your moving men know what they’re doing and did a great job.
Response
Hi Wayne, thank you for the feedback! We’re thrilled to hear our team’s expertise made a positive impact on your move. We’ll be here whenever you need skilled movers again!
Anil
The moving crew was very courteous, professional and they did an excellent Job. The cost was also competitive and affordable. I would defiantly use this company again and recommend to others.
Response
Hello Anil, thank you for your kind review! We're delighted to hear that the moving crew was courteous, professional, and did an excellent job. It's great to know that you found our pricing competitive and affordable as well. We truly appreciate your recommendation and look forward to assisting you again in the future!
Tim
The moving team of Cedrick M. and Tia C. were outstanding! They worked very hard, were really efficient, and very friendly. They both deserve a huge raise or bonus.
Response
Hi Tim, thank you for your fantastic review! We're delighted to hear that Cedric M. and Tia C. made such a positive impression with their hard work, efficiency, and friendliness. We truly appreciate your kind words and will be sure to share your feedback with them. They’re valuable members of our team, and it’s wonderful to know they made your move a great experience. If you need anything else, feel free to reach out!
Scott
Cedric the driver showed that is a professional from the moment I saw him. He explained what he was going to do. The he did it and explained what he did.
Response
Hi Scott, thank you so much for your kind words! We're thrilled to hear that Cedric demonstrated professionalism throughout the process and kept you well-informed. We take pride in our team members, and it’s great to know that Cedric’s communication and expertise made a positive impact on your experience. If you need anything else, don't hesitate to reach out!
