Reviews
Victor
Our moving team of Jessie, Troy, and Tia were awesome! They were very efficient, professional, and hard working. They went above and beyond in getting us moved in a timely manner.
Response
Hello Victor, thank you for sharing your wonderful experience! We’re thrilled to hear that Jessie, Troy, and Tia provided you with efficient, professional, and hardworking service. Going above and beyond is what we strive for, and we’re so glad they made your move a success. We’ll be sure to pass along your kind words to the team. If you need help in the future, we’d be happy to assist again!
Kevin
The guys were very good, nice and professional.
Response
Hello Kevin, thank you for your feedback! We’re delighted to hear that our team provided you with great service and professionalism. Your satisfaction means a lot to us, and we’re glad we could make your experience a positive one.
If you ever need assistance again, we’d be happy to help. Thanks for choosing us!
If you ever need assistance again, we’d be happy to help. Thanks for choosing us!
Janice
Excellent overall moving experience! The moving team was courteous, efficient and professional. I’ve moved several times and this was the best moving experience I have had. I would recommend them!
Response
Hi Janice, thank you so much for your glowing review! We’re thrilled to hear that this was your best moving experience yet—especially since you've moved several times. Our team works hard to ensure every move is courteous, efficient, and professional, and it’s wonderful to know we made a difference for you. Your recommendation means a lot to us, and we’d be honored to assist you again in the future!
Laurie
The team worked together to make the move quick and efficient . They checked in to see if there was anything else to do to help. They were friendly and knew their trade.
Response
Hi Laurie, thank you for sharing this great feedback! We’re so pleased to hear that our team made your move quick and efficient and went the extra mile to ensure everything was taken care of. It's wonderful to know that their expertise and friendliness stood out. If you ever need assistance again, we’re here to help!
Kristin
I had three moving experiences with Two Men this year. Each time I have had flawless service from scheduling to moving. I recommend them to everyone!
Response
Hi Kristin, thank you so much for your continued trust in Two Men and a Truck! We're thrilled to hear that each of your experiences with us has been flawless. Your recommendation means the world to us, and we’re so glad we could make your moves as smooth as possible. We look forward to assisting you again whenever you need us!
Lurette
Very disappointed! The scheduler really needs to come out to the house to see what is expected from the movers. Moving team showed up late and the full team or trucks were not there as stated in contract!! When the second truck/team finally showed up, it was late afternoon. A 7 hour job turned into a 10 hour job. Furthermore your movers broke 5 pieces of our inventory! When will you reimburse us?
Response
Hello Lurette, we sincerely apologize for the issues you encountered during your move, and we truly understand your frustration. This is not the level of service we strive to provide, and we regret that we did not meet your expectations. We take responsibility for the delays and the damage to your items. Please reach out to us directly so we can address the reimbursement for the damaged items and work to resolve this matter to your satisfaction. We value your feedback and are committed to making this right. Thank you for bringing this to our attention.
Jane
The men were very nice and efficient at their job. They arrived earlier Han expected but we made it work
Response
Hi Jane, thank you for your feedback! We’re glad to hear that the team was nice, efficient, and able to make things work, even with their early arrival. We appreciate your flexibility and are happy that everything went smoothly. If you ever need our services again, we’d be more than happy to help!
Sherry P
The first team was amazing, but with one issue. I kept the box for a kitchenaid stand mixer. I set it up to be packed in the original box. It is heavy. I asked that the first team use that box. They did not. The finish on the stand mixer was compromised with a paint transfer from a green basket. It's not buffing out. The second team left lots behind. Many boxes had no label
Response
Hi Sherry, thank you for your feedback, and we sincerely apologize for the issues you experienced during your move. We’re glad to hear the first team was amazing, but we deeply regret that the kitchen aid stand mixer wasn’t handled as you requested and that the finish was compromised. Additionally, we apologize for the oversight with the second team leaving boxes behind and not labeling them properly. Your concerns are important to us, and we will address this with the team to ensure improvements are made. Please reach out to us directly so we can discuss a solution to make things right. Thank you for bringing this to our attention.
Rod
Your crew was sloppy in packing some fragile items. As we unpacked boxes the day after the move, we discovered broken and chipped glass and ceramic items because they were not carefully wrapped before packing. They also seemed rushed, just dumping drawers of kitchen tools loose into boxes, which resulted in nicks and dents on some kitchen tools.
Response
Hello Rod, thank you for taking the time to share your experience. We're very sorry to hear that your items were not handled with the level of care and attention they deserved. It’s our priority to ensure that every move is completed thoughtfully and securely, and we apologize for falling short of those standards. Please reach out to us directly so we can discuss this in detail and find a way to make it right. Your feedback is invaluable to us as we work to improve our services.
Les
Excellent and reasonably priced service. Very very satisfied and happy we chose you guys for our move!
Response
Hi Les, thank you for the wonderful feedback! We’re delighted to hear that you found our service excellent and reasonably priced. It’s great to know that you’re satisfied with your experience and that you chose us for your move. If you need assistance in the future, we’d be more than happy to help. Thanks again for your support!
