Reviews
Malia
I had furniture damage in my first move with your company which was never compensated for. Despite that I chose to do a second move with your company for my grandson. I was told I would get a discount for the second move with your company. That has not happened. This move took 1 and 1/2 hours to complete not the 2 and 1/2 hours quoted on the estimate. I was to get adjustment and did not get it
Response
Hello Malia, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
David
The guys did a great job and took care to protect the items they were transporting. They were timely, efficient and polite.
Response
David, we are incredibly grateful that you took the time out of your day to leave us a 5-star review.
Emily
Everything about my move went well, from scheduling and payment to loading in one state and unloading in another. Communications were clear and documents were thorough, and all my belongings got to my new place without any issue. Santiago and Mateo were efficient, hard-working, friendly, and polite. Thank you very much!
Response
That's what we like to hear, Emily. Glad to hear you had a great experience and we took care of you. Thanks for the awesome review!
Mani
They were an hour late which messed up my whole day. If I had made changes I would have been charged; therefore, I don’t feel. I should have been charged full amount.
Response
Hello Mani, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
Leslie
Everyone I interacted with went above and beyond to help us in the time window we had. It was really a great experience and I'll use them in the future when needed.
Response
That's what we strive for! Thanks for the feedback, Leslie.
Geraldine
Office team member did not discuss moving piano with moving team who showed realistic concern and caution. they called office, then agreed to move piano but owner lost confidence in the ability of moving team to move piano, we called piano mover who specializes in this move for $175. Also office charged for 3 movers because of the piano item so it cost us much more. Supervision necessary.
Response
Hi Geraldine, we apologize for this. We can assure you that this has been addressed with our team for future moves. We do indeed move certain pianos, so we apologize about the confusion. We appreciate you bringing this to our attention and can assure your concern has been heard. Have a good day!
Valerie
Santiago and Elijah were excellent. They were friendly and moved my classroom for me. They were efficient and handled my stuff with care. Thank you!
Response
Can't ask for much more than that, Valerie! It was our pleasure to help!
Paul
The whole experience was excellent! Everything promised was delivered. The office contacts, Christian and Josh(?), were knowledgeable and patient in dealing with all the questions. The two movers, Brandon and Tyler, could not be faulted in any way. They were efficient, diligent, knowledgeable, polite and friendly. I would give them 6 stars.
Response
It was our pleasure, Paul! Give us a call next time you need help moving!
Priscilla
Guys were friendly and fast, were careful with all my furniture, wrapped just right!
Response
Thanks for trusting the "Movers Who Care" with your latest move. We were happy to help you, Priscilla.
Erica
Guys were great. 2nd time they moved me in a year. Highly recommend.
Response
It was our pleasure, Erica! Give us a call next time you need help moving!
