Reviews
Kris
The drivers were excellent. The office staff messed up. I told them I had a 10x 20 and a 10 x 10 should of sent the biggest truck but sent a small truck. I spent my entire day off moving half of the 10 by 20 very disappointed. I will not recommend and I paid a lot for half a job.
Response
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<div>Kris,<br/><br/>First I want to apologize that your expectations were not exceeded since that is what we strive for. I am happy to see our men on the job provided you with excellent service. I will make sure the office staff gets re-trained on topics like this. Our customer service manager will be reaching out to you too see if there is anything else we can do to turn your experience around.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kris,<br/><br/>First I want to apologize that your expectations were not exceeded since that is what we strive for. I am happy to see our men on the job provided you with excellent service. I will make sure the office staff gets re-trained on topics like this. Our customer service manager will be reaching out to you too see if there is anything else we can do to turn your experience around.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laurie
When you have not moved in a long time, the process feels overwhelming. Your staff understood that issue and were so helpful in their approach and mannerisms. They were so courteous with my senior parents providing them a sense of control and respect despite the emergence of cognitive difficulties that emerge during times of stress. Hats off to Two Men and a Truck for the skills and professionalism they displayed during my parents move. Thank you to the Two Men that were sent to our home.
Response
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<div>Laurie,<br/><br/>We always strive to provide a stress free move and to treat others like we would like our grandmother to be treated. I am so happy to hear that we provided such excellent service for you and your parents. I hope you have a great week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laurie,<br/><br/>We always strive to provide a stress free move and to treat others like we would like our grandmother to be treated. I am so happy to hear that we provided such excellent service for you and your parents. I hope you have a great week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kenneth
The company was able to respond on short notice and were very efficient.
Response
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<div>Kenneth,<br/><br/>At Two Men And A Truck we understand the importance of time and how much it means to everyone. I thank you for taking time out of your day to review the service we provided and hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kenneth,<br/><br/>At Two Men And A Truck we understand the importance of time and how much it means to everyone. I thank you for taking time out of your day to review the service we provided and hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Reggie
Both gentlemen who showed up for my move were courteous, friendly and very professional. Even their uoervisir stopped by to see if I was satisfied during my move. I was also given a military discount which was greatly appreciated. This is a great moving company service and Iandacirc;??ll definitely use them again for my next move!
Response
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<div>Reggie,<br/><br/>First all of us here at Two Men And A truck want to thank you for your service. We take pride in being able to offer a discount to our military members and vets. I am happy to see our men provided you with such excellent service. Thank you for the kind words.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Reggie,<br/><br/>First all of us here at Two Men And A truck want to thank you for your service. We take pride in being able to offer a discount to our military members and vets. I am happy to see our men provided you with such excellent service. Thank you for the kind words.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jacques
Garrett and Paul were the best movers to work with. They were courteous and very attentive to my needs.
Response
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<div>Jacques,<br/><br/>Garrett and Paul are two of our top men for sure and I am glad to see they did such a good job for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jacques,<br/><br/>Garrett and Paul are two of our top men for sure and I am glad to see they did such a good job for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
I was very pleased with your movers they went over and above my expectations, the lady that set up the move was also a big help. I will recommend your company to anyone who is moving. Thanks!!!!!
Response
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<div>Robert,<br/><br/>Our mission statement is to always exceed customers expectations in value and high standard of satisfaction. We are so happy to see that our staff did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Robert,<br/><br/>Our mission statement is to always exceed customers expectations in value and high standard of satisfaction. We are so happy to see that our staff did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dorothy
The guy's that moved my belongings were very nice and very careful
Response
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<div>Dorothy,<br/><br/>One of our core values is care. We always strive to show all our customers that we care about them and their belongings. I am happy to hear that our men provided excellent service for you while being careful. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dorothy,<br/><br/>One of our core values is care. We always strive to show all our customers that we care about them and their belongings. I am happy to hear that our men provided excellent service for you while being careful. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paige
Was very pleased with Jamie and Paul's service in Albuquerque on move-in day. They were timely, worked hard and efficiently, and communicated well when arriving, throughout the move, and after. I would highly recommend the two of these guys and TWO MEN AND A TRUCK again. Friendly service and well worth the money!
Response
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<div>Paige,<br/><br/>Thank you for taking time out of your day to review the service we provided you. We are happy to see that our men are providing such great service for you. We hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Paige,<br/><br/>Thank you for taking time out of your day to review the service we provided you. We are happy to see that our men are providing such great service for you. We hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathleen
I was just going to call you. We where very pleased with everything from start to finish. Hector and Exzavior (sp) the two men that helped us move, represented your company very well.
Response
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<div>Kathleen,<br/><br/>Thank you so much for taking time out of your day to review our service. We always strive to exceed customers expectations and I see we did this for you. Please do not ever hesitate to contact us if you ever have any other moving or storage needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathleen,<br/><br/>Thank you so much for taking time out of your day to review our service. We always strive to exceed customers expectations and I see we did this for you. Please do not ever hesitate to contact us if you ever have any other moving or storage needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kaleen
My experience with Two Men andamp; a Truck was awesome! The guys that came to move us were so friendly so nice and really took the time to make sure that i was happy with there overall work as well as making sure that all my stuff and children's items were taken care of properly. They didn't rush and throw stuff around like i have seen with other moving company's in the past, these guys really took pride in making sure the job was done right. I most definitely will be recommending Two Men andamp; A Truck to my family and friend's and will be using them in the future!
Response
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<div>Kaleen,<br/><br/>We always strive to provide a stress free move. I see that our men did an awesome job for you. Thank you for taking the time to write a review about the service we provided. We truly appreciate it and please do not hesitate to contact us if you ever need moving or storage needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kaleen,<br/><br/>We always strive to provide a stress free move. I see that our men did an awesome job for you. Thank you for taking the time to write a review about the service we provided. We truly appreciate it and please do not hesitate to contact us if you ever need moving or storage needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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