Reviews
Cameron
The overall service was fine with only minor issues from the moving team. During the move, the movers improperly wrapped couches and cushions were falling out onto the dirt and road. After the move, we did a final walk of the home only to find multiple belongings still in the home.
Cathy
Your movers were absolutely wonderful - professional, courteous, and overall excellent.
Response
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<div>Cathy,<br/><br/>We always strive to provide excellent, professional service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cathy,<br/><br/>We always strive to provide excellent, professional service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sheryl
They went over the time but were so nice and careful! They were very helpful and professional
Response
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<div>Sheryl,<br/><br/>We are happy to see that our men provided you with excellent service. Sorry that it went over the estimated time. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sheryl,<br/><br/>We are happy to see that our men provided you with excellent service. Sorry that it went over the estimated time. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bianca
My movers Josh and Christian were great! They worked hard and were personable.
Response
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<div>Bianca,<br/><br/>Thank you for taking the time to review the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bianca,<br/><br/>Thank you for taking the time to review the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laura
The service provided by Nick and Anthony were above and beyond expectations. Not only were they fast and efficient and saved us some money, but their attitude was exceptional. Hard working, polite, and awesome to work with. This is a team I would want to do my next move.
Response
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<div>Laura,<br/><br/>We always strive to exceed customer expectations. I see our crew did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laura,<br/><br/>We always strive to exceed customer expectations. I see our crew did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherri
This is the 3rd time using this team for moves in the last 6 months. Would request them again and again!
On a side note, I was a little surprised to see a crack on the base of my brand new coffee table. I wish I would have noticed it being loaded on a dolly to go down the stairs but it was too late. It really should have been hand carried since it has the lift top. You might wonder why I selected all excellent in my ratings so let me explain...this is the first survey I have completed and between all three moves the rating is well-deserved.
On a side note, I was a little surprised to see a crack on the base of my brand new coffee table. I wish I would have noticed it being loaded on a dolly to go down the stairs but it was too late. It really should have been hand carried since it has the lift top. You might wonder why I selected all excellent in my ratings so let me explain...this is the first survey I have completed and between all three moves the rating is well-deserved.
Bill
All three aspects of our move were excellent. Frederick was very informative and thorough. The packing crew Josh, Cameron and Dakota worked well together. All had great personalities. The loading team of Josh, Cameron and (new guy) Anthony loaded and packed our belongings with care. We even played Jimi Hendricks for Cameron. When the guys arrived our new home (AZ) they moved our goods with care into the rooms under my wife's direction. No damage occured to any of our belongings. It is due to positive previous experience with 2 Men that led us to use them again.
Response
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<div>Bill,<br/><br/>Thank you so much for taking the time to review the service we provided. We always strive to provide the absolute best service from the first phone call, all the way through unpacking. I hope you enjoy the new place.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bill,<br/><br/>Thank you so much for taking the time to review the service we provided. We always strive to provide the absolute best service from the first phone call, all the way through unpacking. I hope you enjoy the new place.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Benjamin
It was a great moving experience. The office staff was friendly and efficient; and got my move scheduled without a problem. The movers were great guys who took great care with my furniture. I will definitely recommend the to friends and family.
Response
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<div>Benjamin,<br/><br/>We always strive to provide excellent service on the phones and on the job. I see here our staff did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Benjamin,<br/><br/>We always strive to provide excellent service on the phones and on the job. I see here our staff did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
I cannot say enough positive things about the experience. Freddie and Xavier were professional, polite, respectful and efficient. These are the kind of people I would like to have working for me. If I ever move again, I will not hesitate to use 2 men and a truck. I will recommend to anyone I know that is in need of a moving company.
Steve
Steve
Response
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<div>Steve,<br/><br/>Thank you for the kind words. We always strive to make sure every customer sees how much we care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Steve,<br/><br/>Thank you for the kind words. We always strive to make sure every customer sees how much we care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lee
We were extremely happy with our moving experience. The movers worked very hard and had a great attitude. They were easy to talk to and even joke around with. Highly recommended!!
Response
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<div>Lee,<br/><br/>One of our core values is being yourself and having fun. We stress the importance of this with our staff that way we are a family here and our customers. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lee,<br/><br/>One of our core values is being yourself and having fun. We stress the importance of this with our staff that way we are a family here and our customers. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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