Reviews
Nancy
Thank you again
All was great
We have used you many times as we stage houses. We will be seeing you again soon.
All was great
We have used you many times as we stage houses. We will be seeing you again soon.
Response
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<div>Nancy,<br/><br/>Thank you for continuing to use us. Welcome to the Two Men And A Truck family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy,<br/><br/>Thank you for continuing to use us. Welcome to the Two Men And A Truck family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Edmund
Our move was not far, but involved a lot of large furniture and several appliances. The team, led by Robert M, were courteous, helpful and went out of their way to make sure we were satisfied with everything. All the furniture was carefully padded and wrapped, and arrived in excellent condition. Moving is never fun, but Two Men and a Truck made it easier. My only complaint is that it was occasionally hard to get hold of them on the phone - it took a couple of tries on more than one occasion - but overall the service was very good.
Response
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<div>Edmund,<br/><br/>We apologize for the issues with getting a hold of us by phone. We are very busy right now doing over 1,000 estimates a month. However, that is not a good excuse. We are very happy to see that our crew did such a great job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Edmund,<br/><br/>We apologize for the issues with getting a hold of us by phone. We are very busy right now doing over 1,000 estimates a month. However, that is not a good excuse. We are very happy to see that our crew did such a great job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Vancellen
I appreciate women trying to break into different roles. However, moving heavy furniture up and down stairs is not for a woman. I told the office staff I had several flights of stairs that would have to be contended with. They sent a very thin young man and a heavyset female to move my furniture. They drove very slow with the truck and made a 7 minute commute to the new location a 15 or 20 minute commute. The operations manager had to be called in to help bring furniture up the stairs because the woman was not capable of doing her job. That added about an hour to my bill. With the very slow drive time and the extra hour I spent easily over $100 more than I should have. Fuel charge also doubled.
Response
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<div>Hello Vancellen, Thank you for the honest review and we apologize for your frustrations! Since your move we have taken the appropriate actions to ensure that your frustrations are not experienced by another customer. We can promise that your next move will be a 5-star experience! Thanks for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Vancellen, Thank you for the honest review and we apologize for your frustrations! Since your move we have taken the appropriate actions to ensure that your frustrations are not experienced by another customer. We can promise that your next move will be a 5-star experience! Thanks for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
The movers were friendly and upfront about all expectations. I appreciate the insurance coverage for damages. Fortunately, it was not needed.
Response
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<div>David,<br/><br/>Thank you for taking the time to review the service we provided. We always strive to set up the right expectations for the customers.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>David,<br/><br/>Thank you for taking the time to review the service we provided. We always strive to set up the right expectations for the customers.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tiffany
The staff at two men and a truck were very helpful, Ivonne took care of arranging a good time for the movers to donate a couple of hours, to move a young lady and her son. We really appreciate what you are doing in the community !!!
Response
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<div>Tiffany,<br/><br/>One of our core values is to give back too the community. We love helping others any chance we get. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tiffany,<br/><br/>One of our core values is to give back too the community. We love helping others any chance we get. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
The movers arrived on time and explained all of the paperwork throughly. The movers were attentive and gentle with my household goods, and made the moving process stressfree and delightful. Their knowledge of moving large and fragile furniture was excellent and the prices are affordable. I would recommend Two Men and a Truck to all of my friends and family.
Response
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<div>Wendy,<br/><br/>We always strive to provide a stress free move. We understand how demanding it can be and enjoy taking that stress away. Thank you for choosing us and for reviewing the service we provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wendy,<br/><br/>We always strive to provide a stress free move. We understand how demanding it can be and enjoy taking that stress away. Thank you for choosing us and for reviewing the service we provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
Jermain and James did a wonderful and very careful job moving our house in April They were quick, on time, funny, and had great taste in music. Any future move will definitely involve Two Men. Thanks folks .
Steve and Leslie
Steve and Leslie
Response
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<div>Steve,<br/><br/>One of our core values is care. Our crews always go out there making sure a customers belonging are cared for. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Steve,<br/><br/>One of our core values is care. Our crews always go out there making sure a customers belonging are cared for. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Maria
Was not disappointed by the way they work, very professional, got to the apt and star working very polite i will recommend the co ., thank you
Response
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<div>Maria,<br/><br/>Thank you for taking the time out to review the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Maria,<br/><br/>Thank you for taking the time out to review the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paul
I don't know exactly why we picked you. We just had a local move and you came to mind. Worked out great! Thank you!
Response
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<div>Paul,<br/><br/>Thank you for choosing us to move you. We truly appreciate the review as well.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Paul,<br/><br/>Thank you for choosing us to move you. We truly appreciate the review as well.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I thought you did a fabulous job when you moved us from our very large Tijeras home two years ago, to this house. I didn’t think twice in using you again. I used you when my mom died in June. I’ve referred you to friends too. Wonderful company.
Response
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<div>Karen,<br/><br/>Thank you for selecting us when you needed moving services again. Welcome to the Two Men And A Truck family as a returning customer. We are sorry to hear about your mom and hope everything just gets better for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karen,<br/><br/>Thank you for selecting us when you needed moving services again. Welcome to the Two Men And A Truck family as a returning customer. We are sorry to hear about your mom and hope everything just gets better for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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