Reviews
Debbie
Thank you Two Men and a Truck. It was the best move I have ever had. The movers were very kind and helpful. I will definitely use Two Men and Truck if I ever have to move again. I will recommend to all my friends and family. Excellent! Excellent!
Response
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<div>Debbie,<br/><br/>We always strive to provide excellent service. We see here the crew did that during your move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Debbie,<br/><br/>We always strive to provide excellent service. We see here the crew did that during your move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
I initially did not want to pay someone to move my stuff. But boy was it worth it! They knew what they were doing and saved me both my time and back. Well worth the cost of 2 hours to have my stuff moved. Would recommend to friends and use again in the future when I am gearing up to move.
Response
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<div>Amy,<br/><br/>Thank you so much for choosing us to do your move. We take great pride in helping save someones time and back. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amy,<br/><br/>Thank you so much for choosing us to do your move. We take great pride in helping save someones time and back. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Eric
The office staff promised things (e.g. lamp boxes) that the drivers/movers claimed did not exist. The office staff failed to let me know the terms of payment. I was expecting to be invoiced rather than have to put it on my credit card that day. I don't think the movers worked as hard as they could have and in the end some of there work was a tad careless, placing moved objects on top of fragile objects at the destination. They failed to ask for clarification or further instructions to prevent this and I didn't notice until they had gone.
Response
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<div>Eric,<br/><br/>I apologize about any communication errors on our end that upset you. As for payment all customers are emailed a premove letter that states payment is due once the move is finished. I also apologize that you felt the movers were careless as this is not normal for us and one of our core values is care. If you would like to discuss this further please do not hesitate to call out office at 505-872-8787. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Eric,<br/><br/>I apologize about any communication errors on our end that upset you. As for payment all customers are emailed a premove letter that states payment is due once the move is finished. I also apologize that you felt the movers were careless as this is not normal for us and one of our core values is care. If you would like to discuss this further please do not hesitate to call out office at 505-872-8787. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Virginia
When I started talking about moving and realized my love wasn't going to be home. I started looking around. Than asked around work. EVERYONE I talk to said to use Two Men and truck if I'm going to use a moving company.
They also said. They are worth the price. Because they are good. To tell the truth. I didn't think the price was to bad.
I had Bryan and Ordale they were very clean, nice and did what I asked. So worth it!!! If I ever have something to move again. I will be hiring two men and a truck and asking for Bryan and Ordale again.
They also said. They are worth the price. Because they are good. To tell the truth. I didn't think the price was to bad.
I had Bryan and Ordale they were very clean, nice and did what I asked. So worth it!!! If I ever have something to move again. I will be hiring two men and a truck and asking for Bryan and Ordale again.
Response
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<div>Virginia,<br/><br/>Thank you for taking the time and reviewing the service we provided. Our crews take a lot of pride in the service they provide.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Virginia,<br/><br/>Thank you for taking the time and reviewing the service we provided. Our crews take a lot of pride in the service they provide.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jim
Excellent!! The most remarkable and important aspect of our experience was the moving team. They were outstanding. Punctual, Professional, respectful, hardworking and paced themselves well, careful, no shortcuts, protected our furnishings with care, no complaining, protected both our home and apartment from damage. Supervisor came to verify that all was well and inspected our home and the truck loading/packing. Lead-man Freddie was thorough and explained everything. Nice guy. ALL 3 young men were outstanding. Didn’t rush. Pricing, online estimating tool were great also. WE WILL USE 2 Men and a Truck again!!! And have told others about our experience. My wife and I certainly got the A Team!!
Response
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<div>Jim,<br/><br/>We always strive to exceed our customers expectations with every move. We see here Freddie and his crew did just that. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jim,<br/><br/>We always strive to exceed our customers expectations with every move. We see here Freddie and his crew did just that. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patricia
Asked if a liftgate truck was available. Was told I would need 3 men to move safe. Told 3 1/2 -4 hours for job.
No liftgate, "seatbelts broken", 3 came not knowing a safe was there. They worked from 9 to 5 without breaks and didn't finish. Damages and losses were many. Linen and silk furniture was never wrapped and they kept throwing filthy rugs and pads on the new upholstery. One man had offensive body odor that remained on my things. Another rolled 3 boxes off the ramp and refused to wrap upholstery. The 3rd was organizing the truck most of the day as he sprained his ankle. Never knew to disconnect surround sound. The response from the GM who asked for photos to reimburse damages hasn't happened. He didn't want payment. I told him I didn't like the resolution.
No liftgate, "seatbelts broken", 3 came not knowing a safe was there. They worked from 9 to 5 without breaks and didn't finish. Damages and losses were many. Linen and silk furniture was never wrapped and they kept throwing filthy rugs and pads on the new upholstery. One man had offensive body odor that remained on my things. Another rolled 3 boxes off the ramp and refused to wrap upholstery. The 3rd was organizing the truck most of the day as he sprained his ankle. Never knew to disconnect surround sound. The response from the GM who asked for photos to reimburse damages hasn't happened. He didn't want payment. I told him I didn't like the resolution.
Nancy
Hard working team that moved for us. They never stopped. They kept going until everything was moved and on their truck. They saved us money by going non stop and we appreciated that very much.
A happy customer
A happy customer
Response
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<div>Nancy,<br/><br/>Our crews always strive to finish the move under estimate. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy,<br/><br/>Our crews always strive to finish the move under estimate. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katrina
Great team moved me! Thank you Jerome! Very professional. Pleasant. Kept to appraised $ and also was very accommodating. Thank you! Will recommend, and use again.
Response
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<div>Katrina,<br/><br/>Our crews always strive to provide the absolute best service possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Katrina,<br/><br/>Our crews always strive to provide the absolute best service possible. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julie
Called and said very specifically we had a fridge to move. On moving day they did not send people who could move the fridge?!! So we were happy that they sent two people the next day and they could not disconnect the water, the company did not tell us we had to disconnect it?!! So now they have to come back, again. Sadly this would have been easy and a good move had the dispatch office communicated better. I think overall a good company but this experience could have been better.
Response
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<div>We apologize for the miscommunication Julie! This definitely sounds like an internal communication issue and we will be sure to bring this up with our team. Give us a call next time you need to move and we will be sure show the 5-star service that we are famous for. Have a great day Julie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for the miscommunication Julie! This definitely sounds like an internal communication issue and we will be sure to bring this up with our team. Give us a call next time you need to move and we will be sure show the 5-star service that we are famous for. Have a great day Julie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ralph
Team was very professional and outgoing. Listened and did excellent, fast, and clean job.
Response
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<div>Ralph,<br/><br/>Our goal is to always provide excellent service to every customer. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ralph,<br/><br/>Our goal is to always provide excellent service to every customer. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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