Reviews
Danica
When I called the office I had told them I had a storage unit to be picked from as well as my apartment and it was not recorded. The movers were very slow, took their sweet time and were in no hurry.
Response
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<div>Hello Danica, we are very sorry about your experience. We always aim to prove 5-star service on your move and it looks like we have dropped the ball on your move. The movers may have seemed to move slow but your final invoice was within $15 of your agreed upon estimated price. If there is anything more we can do to improve your experience, please feel free to reach out to our office. Have a wonderful day Danica!</div>
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<div>Hello Danica, we are very sorry about your experience. We always aim to prove 5-star service on your move and it looks like we have dropped the ball on your move. The movers may have seemed to move slow but your final invoice was within $15 of your agreed upon estimated price. If there is anything more we can do to improve your experience, please feel free to reach out to our office. Have a wonderful day Danica!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katherine
I called to make an adjustment and found out that she had cancelled our appointment. They scrambled and took care of us but we were almost put in a bad position as moving from place to place is very time-sensitive.
Response
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<div>We apologize for the scheduling error Katherine!We are glad to hear the rest of your move was enjoyable. Have a great day and thanks for choosing TWO MEN AND A TRUCK!</div>
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<div>We apologize for the scheduling error Katherine!We are glad to hear the rest of your move was enjoyable. Have a great day and thanks for choosing TWO MEN AND A TRUCK!</div>
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Jason
The movers unfortunately broke my solid oak dresser. They said it was to heavy, I had to help them lift it after they had broken the leg trying to tilt it upright.
Alissa
The movers started out fine but over the course of the day, they fought with each other, the building maintenance man and some staff. They took an exceedingly long lunch. When unloading the truck to our new space, they scratched up the new flooring recently installed by the building. They would shove the boxes and other items out of the elevator instead of using a dolly or hand truck. They also did not bring enough dollies/hand trucks for the job and I believe they had to borrow ours. Overall, it took them forever to get the items moved.
I used them in the past for my mother-in-law's move and had no issues. They were fast and efficient.
I used them in the past for my mother-in-law's move and had no issues. They were fast and efficient.
Karen
Arrived on time. Excellent communication throughout this 5 point pick up and drop off extravaganza. Friendly young men.
Response
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<div>Karen,<br/><br/>We always strive to provide excellent service on every job. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karen,<br/><br/>We always strive to provide excellent service on every job. Thank you for the review.</div>
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Lindsay
The movers were great. They were courteous, prompt (even early), worked hard a carefully. They finished early so it was less than expected.
Response
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<div>Lindsay,<br/><br/>Our goal is to always provide a damage free and stress free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lindsay,<br/><br/>Our goal is to always provide a damage free and stress free move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
They were efficient in loading and unloading our belongings. They were on time and honest in charging only for the time they were helping us. Our estimate was for 3 hrs but we only used them for 2hrs 15 min and they deducted that amount from our total.. Will use them again and refer 2 Men and a Truck to my friends.
Response
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<div>Mary,<br/><br/>We pride our selves in being upfront and honest. This is why one of our core values is integrity. Thank you so much for the review.</div>
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<div>Mary,<br/><br/>We pride our selves in being upfront and honest. This is why one of our core values is integrity. Thank you so much for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anthony
Overall good experience. Was a little frustrating that a smaller truck was used. I had to drive a load in my own truck. Vehicle also had a gas leak so I feel that some time was used to try and fix it. The actual movers were awesome, nice, asked questions, and were very thorough with our stuff. Overall good experience
Response
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<div>Anthony,<br/><br/>Thank you for taking the time to review the service we provided. I do apologize that a smaller truck was sent to you causing you to have too take stuff with your vehicle. The reason why a smaller truck was sent was because all of our regular 26 foot trucks were already booked up in advance. I am sorry this was not explained to you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Anthony,<br/><br/>Thank you for taking the time to review the service we provided. I do apologize that a smaller truck was sent to you causing you to have too take stuff with your vehicle. The reason why a smaller truck was sent was because all of our regular 26 foot trucks were already booked up in advance. I am sorry this was not explained to you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rita
Thank you so much for you great service. Moving day was hectic but your movers were excellent...so professional, courteous and took good care of all our furniture, etc. We would recommend your moving company to anyone who would like to make "moving day" easier! Thanks movers and Seddrick at the office, you were the best!
Response
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<div>Rita,<br/><br/>We always strive to exceed customers expectations. Thank you for the review.</div>
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<div>Rita,<br/><br/>We always strive to exceed customers expectations. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Victoria
Team arrived on time and was professional. They did not waste time and got to work right away. They made sure my furniture was protected and wrapped. They did amazing will use again in the future.
Response
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<div>Victoria,<br/><br/>We always want to be know as the professional movers to hire in New Mexico. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Victoria,<br/><br/>We always want to be know as the professional movers to hire in New Mexico. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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