Reviews
John
The move would have been much smoother had they had the right amount of movers. Went from 8:30 AM to 2:00 AM. Everyone was in a hurry to finish so about 1/3 of my boxes went to the wrong rooms. Took us WAY longer to unpack because of that. When you do an onsite estimate it shouldnt take 30% longer to do the job.
Response
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<div>John,<br/><br/>First I want to apologize for your job going over the estimate. This is something we try our best to make sure doesn't happen. I will make sure there is some more training done on this subject. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John,<br/><br/>First I want to apologize for your job going over the estimate. This is something we try our best to make sure doesn't happen. I will make sure there is some more training done on this subject. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alissa
Clarence and Paul were amazing! They beat the quoted time for the move, and they made the experience so much fun!
Response
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<div>Alissa,<br/><br/>Thank you for the kind words about Clarence and Paul. Our crews always strive to exceed customers expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Alissa,<br/><br/>Thank you for the kind words about Clarence and Paul. Our crews always strive to exceed customers expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Veronica
The movers were very kind and helpful! I'm glad they were so nice because I had lots of questions. They also moved very quickly and efficiently. If I move again, I hope I get them again!! Unfortunately, the lady who answered the phone when I made the appointment was so short and rude towards me I almost hung up and looked for another company.
Response
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<div>Veronica,<br/><br/>Sorry about the issues with the person who answered the phones. We will listen to the recorded call and make sure training is done. We are happy to see the crew did a fantastic job for you as well. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Veronica,<br/><br/>Sorry about the issues with the person who answered the phones. We will listen to the recorded call and make sure training is done. We are happy to see the crew did a fantastic job for you as well. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gary
The two movers were very polite and quickly loaded up the truck. The stairs down from the apartment didn't seem to phase them at all. The move took about an hour less than was quoted
Response
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<div>Gary,<br/><br/>Our crews always strive to provide excellent customer service on every move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gary,<br/><br/>Our crews always strive to provide excellent customer service on every move. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Easiest move ever and we have moved a lot! Exception team of men that worked hard and fast without sacrificing care of our belongings.
Response
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<div>John,<br/><br/>Thank you for taking the time to review the service we provided. Our crews truly care about the customer and their belongings. This shows from this comment and the work they do.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John,<br/><br/>Thank you for taking the time to review the service we provided. Our crews truly care about the customer and their belongings. This shows from this comment and the work they do.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sarah
Have used Two Men and a Truck twice and was more than pleased both times. Everyone was friendly and professional!
Response
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<div>Sarah,<br/><br/>Welcome to the Two Men And A Truck family as a returning customer. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sarah,<br/><br/>Welcome to the Two Men And A Truck family as a returning customer. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Heidi
Thank you for making the move SMOOTH. I appreciated Clarence, James and Mike - also Josh the field supervisor who stopped by to check on us. For me, this was the hardest emotional move I have made in my 62 years, leaving the home that the 3 children (and friends) were raised in, sorting, boxing, keeping, giving away items. It is amazing how much "stuff" one can accumulate! I appreciated Frederick and the girls at the office as well, this was very smooth. My son is using your services this coming weekend as well. Thank you so much. Heidi
Response
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<div>Heidi,<br/><br/>We always strive to exceed customers expectations on every single move we do. We see here the crew and office staff did this for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Heidi,<br/><br/>We always strive to exceed customers expectations on every single move we do. We see here the crew and office staff did this for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Briana
Company was great, movers showers up at the time frame they told me and started promptly. They were courteous and professional, inventoried everything they were asked to take, and wrapped everything fragile in blankets and saran wrapped them as well. I like how careful the company is and secure they keep the facility. They took the amount of time they quoted and no longer. Would definitely recommend.
Response
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<div>Briana,<br/><br/>Care is one of our core values because our crews truly care about the customer and their belongings. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Briana,<br/><br/>Care is one of our core values because our crews truly care about the customer and their belongings. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Meta
It was a very good experience and helped me to move into my new apartment with ease.
Response
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<div>Meta,<br/><br/>We always strive to provide excellent service and exceed customers expectations. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Meta,<br/><br/>We always strive to provide excellent service and exceed customers expectations. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melinda
The movers kept me informed of the schedule as it progressed and were almost perfect as far as matching the estimated time it would take to the actual time. Price was very affordable and the professionalism was outstanding. I will be recommending them to my friends and family and if I need to, I would use them again.
Response
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<div>Melinda,<br/><br/>We always strive to be known as the professional moving service. Thank you so much for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Melinda,<br/><br/>We always strive to be known as the professional moving service. Thank you so much for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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