Reviews
Jeanette
David and his team were very professional, courteous, and knowledgeable. They were also efficient and respectful. I will use your services again and again and I will refer you to my friends. Thank you. Jeanette Rich
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Response
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<div>Jeanette,<br/><br/>Thank you for taking the time to write a review about the service we provided. Our employees always strive to be the best and provide excellent customer service. I see David and his team did that for you. Thank you for choosing us and taking the time to review our service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeanette,<br/><br/>Thank you for taking the time to write a review about the service we provided. Our employees always strive to be the best and provide excellent customer service. I see David and his team did that for you. Thank you for choosing us and taking the time to review our service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Becky
Both men were on time, hardworking, and very courteous!
Response
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<div>Becky,<br/><br/>The little things are what set great companies apart from others, and it all starts with being on time. Our men strive to always provide the absolute best service and we see here that they did. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Becky,<br/><br/>The little things are what set great companies apart from others, and it all starts with being on time. Our men strive to always provide the absolute best service and we see here that they did. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
This was the best moving experience we have had. The team was very professional and efficient. We would definitely recommend Two Men and a Truck to others.
Response
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<div>Amy,<br/><br/>We always strive to be the absolute best. This starts with maintaining a minimum 96.50% referral rate. We see that our men did a fantastic job for you and that you are happy. Thank you for choosing us and taking time out to write a review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Amy,<br/><br/>We always strive to be the absolute best. This starts with maintaining a minimum 96.50% referral rate. We see that our men did a fantastic job for you and that you are happy. Thank you for choosing us and taking time out to write a review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Willy
Great team and made moving, so easy. Will definitely recommend to others.
Response
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<div>Willy,<br/><br/>We always strive to provide a stress free move and always exceed customers expectations. I see we did this for you and I am very happy. I hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Willy,<br/><br/>We always strive to provide a stress free move and always exceed customers expectations. I see we did this for you and I am very happy. I hope you have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jan
Had a couple moving problems such as a drain hose came out of washer after being installed and flooded room, washer bleacher cup fell into the machine after transfer, and a mirror backing from a curio cabinet fell out and crashed. Didn't blame movers, just chalked it up as old furnishings and accidents happen.
Dawn
The flexibility of Two Men andamp; A Truck was just what I needed as my home remodel dates kept changing. The movers arrived on time, worked efficiently andamp; were courteous. Will use again.
Response
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<div>Dawn,<br/><br/>We always strive to provide excellent service and follow the grandma rule. I am happy to see that we did that for you by being able to work around your schedule. Thank you for the review and I hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dawn,<br/><br/>We always strive to provide excellent service and follow the grandma rule. I am happy to see that we did that for you by being able to work around your schedule. Thank you for the review and I hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lena
I needed a mover THAT day (Friday no less) and the office staff made it happen.
The truck was on time, did a great job and got our office moved on a Friday afternoon as needed.
Spectacular!
The truck was on time, did a great job and got our office moved on a Friday afternoon as needed.
Spectacular!
Response
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<div>Lena,<br/><br/>We understand that sometimes moving is very unexpected and we always try our best to always be accommodating. I am happy to see that we were able to do that for you and we provided the excellent service we expect from our team.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lena,<br/><br/>We understand that sometimes moving is very unexpected and we always try our best to always be accommodating. I am happy to see that we were able to do that for you and we provided the excellent service we expect from our team.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
Have used several times in past. Will continue to use. Always on time, always friendly. Always ready to do whatever is asked of them.
Response
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<div>Mary,<br/><br/>Even in 2018 we are successful because of our returning customers. I want to thank you for using our service once again and being a part of the Two Men And A Truck family. All of us here hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary,<br/><br/>Even in 2018 we are successful because of our returning customers. I want to thank you for using our service once again and being a part of the Two Men And A Truck family. All of us here hope you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kris
The drivers were excellent. The office staff messed up. I told them I had a 10x 20 and a 10 x 10 should of sent the biggest truck but sent a small truck. I spent my entire day off moving half of the 10 by 20 very disappointed. I will not recommend and I paid a lot for half a job.
Response
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<div>Kris,<br/><br/>First I want to apologize that your expectations were not exceeded since that is what we strive for. I am happy to see our men on the job provided you with excellent service. I will make sure the office staff gets re-trained on topics like this. Our customer service manager will be reaching out to you too see if there is anything else we can do to turn your experience around.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kris,<br/><br/>First I want to apologize that your expectations were not exceeded since that is what we strive for. I am happy to see our men on the job provided you with excellent service. I will make sure the office staff gets re-trained on topics like this. Our customer service manager will be reaching out to you too see if there is anything else we can do to turn your experience around.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Laurie
When you have not moved in a long time, the process feels overwhelming. Your staff understood that issue and were so helpful in their approach and mannerisms. They were so courteous with my senior parents providing them a sense of control and respect despite the emergence of cognitive difficulties that emerge during times of stress. Hats off to Two Men and a Truck for the skills and professionalism they displayed during my parents move. Thank you to the Two Men that were sent to our home.
Response
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<div>Laurie,<br/><br/>We always strive to provide a stress free move and to treat others like we would like our grandmother to be treated. I am so happy to hear that we provided such excellent service for you and your parents. I hope you have a great week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Laurie,<br/><br/>We always strive to provide a stress free move and to treat others like we would like our grandmother to be treated. I am so happy to hear that we provided such excellent service for you and your parents. I hope you have a great week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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