Reviews
Marco
Jamie, Triston and Paul were exceptional and courteous! Made a stressful move a breeze!
Response
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<div>Marco,<br/><br/>We always strive to provide a stress free move. We see here the crew did just that for you. Thank you for reviewing the service we provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Marco,<br/><br/>We always strive to provide a stress free move. We see here the crew did just that for you. Thank you for reviewing the service we provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Annalisa
Movers called when they were on the way - the movers were very helpful and took great pride and caution while moving our belongings. I am extremely satisfied with them and would recommend them to anyone who needs to move.
Response
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<div>Annalisa,<br/><br/>Our crews always go out there to provide excellent service. We see here they did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Annalisa,<br/><br/>Our crews always go out there to provide excellent service. We see here they did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
THE BEST ACTUAL, PHYSICAL MOVE I HAVE EVER HAD, INCLUDING THOSE IN MY CORPORATE LIFE. OTHER THAN THE PROBLEM WITH THE INITIAL PACKING INVOICE, IT WAS THE PERFECT MOVING EXPERIENCE.
Response
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<div>James,<br/><br/>We want to apologize for any issues that came with the packing invoice. We are happy to see that the crew still did such an excellent job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James,<br/><br/>We want to apologize for any issues that came with the packing invoice. We are happy to see that the crew still did such an excellent job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sharon
The movers arrived on time and immediately set to work. They completed the move as quickly as possible always ensuring my items were well protected. They put items where I wanted them and were completely professional, friendly, and helpful. Couldn't be happier with the movers.
Response
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<div>Sharon,<br/><br/>We always strive to provide an excellent service. We see here the crew did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sharon,<br/><br/>We always strive to provide an excellent service. We see here the crew did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melinda
They were so polite! Got the job done and help me with a few thing too!
Response
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<div>Melinda,<br/><br/>We always try our best to go above and beyond for all our customers. Thank you for choosing Two Men And A Truck. Thank you as well for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Melinda,<br/><br/>We always try our best to go above and beyond for all our customers. Thank you for choosing Two Men And A Truck. Thank you as well for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
Local, available, reasonably priced, took good care of items moved, good job estimating time and cost, would use again.
Response
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<div>Thanks Larry! Give us a call next time you need to move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks Larry! Give us a call next time you need to move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lynne
We've moved over 20 times in 40+ years, both with moving companies and with just ourselves, and have never had as positive an experience as we had with Two Men and a Truck. Everyone was professional, efficient and friendly. Our belongings were treated with care every step of the way, and we were treated respectfully. I can't think of anything we would change about the process. In fact, when we move into our new home that is currently under construction, we will turn to Two Men and a Truck and will also ask for the same team of movers. Our thanks to everyone for your good service.
Response
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<div>Lynne,<br/>Thank you for the review about the service our crew provided. We look forward to hearing from you when your house is done.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lynne,<br/>Thank you for the review about the service our crew provided. We look forward to hearing from you when your house is done.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
Thank you again
All was great
We have used you many times as we stage houses. We will be seeing you again soon.
All was great
We have used you many times as we stage houses. We will be seeing you again soon.
Response
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<div>Nancy,<br/><br/>Thank you for continuing to use us. Welcome to the Two Men And A Truck family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy,<br/><br/>Thank you for continuing to use us. Welcome to the Two Men And A Truck family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Edmund
Our move was not far, but involved a lot of large furniture and several appliances. The team, led by Robert M, were courteous, helpful and went out of their way to make sure we were satisfied with everything. All the furniture was carefully padded and wrapped, and arrived in excellent condition. Moving is never fun, but Two Men and a Truck made it easier. My only complaint is that it was occasionally hard to get hold of them on the phone - it took a couple of tries on more than one occasion - but overall the service was very good.
Response
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<div>Edmund,<br/><br/>We apologize for the issues with getting a hold of us by phone. We are very busy right now doing over 1,000 estimates a month. However, that is not a good excuse. We are very happy to see that our crew did such a great job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Edmund,<br/><br/>We apologize for the issues with getting a hold of us by phone. We are very busy right now doing over 1,000 estimates a month. However, that is not a good excuse. We are very happy to see that our crew did such a great job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Vancellen
I appreciate women trying to break into different roles. However, moving heavy furniture up and down stairs is not for a woman. I told the office staff I had several flights of stairs that would have to be contended with. They sent a very thin young man and a heavyset female to move my furniture. They drove very slow with the truck and made a 7 minute commute to the new location a 15 or 20 minute commute. The operations manager had to be called in to help bring furniture up the stairs because the woman was not capable of doing her job. That added about an hour to my bill. With the very slow drive time and the extra hour I spent easily over $100 more than I should have. Fuel charge also doubled.
Response
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<div>Hello Vancellen, Thank you for the honest review and we apologize for your frustrations! Since your move we have taken the appropriate actions to ensure that your frustrations are not experienced by another customer. We can promise that your next move will be a 5-star experience! Thanks for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Vancellen, Thank you for the honest review and we apologize for your frustrations! Since your move we have taken the appropriate actions to ensure that your frustrations are not experienced by another customer. We can promise that your next move will be a 5-star experience! Thanks for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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