Reviews
Natasha
Paul E. And Christian were wonderful. They were friendly, professional and fast. Best moving experience we've ever had.
Response
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<div>Natasha,<br/><br/>We always strive to exceed customers expectations. We see here the men did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Natasha,<br/><br/>We always strive to exceed customers expectations. We see here the men did that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lois
My previous moving experience with Two Men and a Truck was very good and, after confirming that out-of-state moves are a possibility, I got an estimate. It seemed a bit high, but the office staff worked with me to bring the cost down. The crew arrived on time and worked diligently to load the truck quickly and efficiently. It was a warm day and I lived on the second floor, so carrying heavy loads down could not have been easy. The move-in process was better - on the first floor - , but they were careful and responsive and did a great job. I have yet to find any damage to anything that was moved. Thank you to the crew and Two Men and a Truck. I hope this is my last move, but I wouldn't hesitate to hire your firm again or to recommend your moving service to friends and family..
Response
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<div>Lois,<br/><br/>Thank you so much for reviewing the service we provided. We take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lois,<br/><br/>Thank you so much for reviewing the service we provided. We take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Corey
The estimator that came out did not come close to what the moving crew re-estimate came to. That was the only disappointment
Response
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<div>Corey,<br/><br/>I want to apologize that the estimate was not accurate when given to you. This is something we always take pride in as accurate estimate set up the correct expectations. We will make sure we look into this and do some training so this never happens again. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Corey,<br/><br/>I want to apologize that the estimate was not accurate when given to you. This is something we always take pride in as accurate estimate set up the correct expectations. We will make sure we look into this and do some training so this never happens again. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Calvin
I was pleased with the efficient and profession work of the movers. Great job.
Response
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<div>Calvin,<br/><br/>Thank you for taking the time to review the service we provided. We always strive to exceed customers expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Calvin,<br/><br/>Thank you for taking the time to review the service we provided. We always strive to exceed customers expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ashley
Two gentlemen arrived with a large truck. One was courteous and professional (I think his name was Darren). The other - a younger guy who seemed oblivious (I think his name was Conrad, but maybe Edward?). Darren was great! I asked questions whenever something came up and was given straight forward answers with a positive attitude. I will be doing business with this company again only next time I will ask for Darren and someone else who seems more interested in what's going on with my stuff. Thanks!!!
Response
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<div>Ashley,<br/><br/>I want to first apologize that one of the crew members seemed oblivious. This is something that is not acceptable as one of our core values is care. I do appreciate you reviewing the service we provided so we make sure this never happens again. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ashley,<br/><br/>I want to first apologize that one of the crew members seemed oblivious. This is something that is not acceptable as one of our core values is care. I do appreciate you reviewing the service we provided so we make sure this never happens again. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
They were very nice and courteous. They were fast ,efficient when it was time to load and unload the furniture. Thank you not one item was damaged. Kathy
Response
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<div>Kathy,<br/><br/>We always strive to provide a damage free move as we truly care about our customers and their belongings. Thank you for reviewing the service we provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathy,<br/><br/>We always strive to provide a damage free move as we truly care about our customers and their belongings. Thank you for reviewing the service we provided.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lesli
I have now used Two Men and a Truck twice. My first experience was awesome, so I didn't hesitate to use you again. This experience was not nearly as awesome. The guys were sweet, but I felt taken advantage of from the very beginning, as I am a very nice person. The guys insisted on a few services that were obviously just ways of padding the bill, and then all but refused to take the boxes, that I had to pay other people to move for me. Then it took them 45 minutes to get .03 miles, which I was reimbursed $30. Finally, the driver and I decided on 4.0 hours from 8:15am -12:15pm, even after it took them 45 of those minutes just to go .03 miles. He came back in from the truck with 5.0 hours on the bill, with his return time of 1:15 on it not 12:15. Very unhappy.
Response
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<div>Lesli,<br/><br/>I want to apologize that we did not exceed your expectations. I did look into your job and noticed the job did go under the estimated cost by 1 hour. As for not taking boxes that were supposed to go again I am truly sorry. That is not something that is a norm of our crews and should not happen. If you would like to discuss this any further please do not hesitate to call us at 505-872-8787 and ask for Dylan. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lesli,<br/><br/>I want to apologize that we did not exceed your expectations. I did look into your job and noticed the job did go under the estimated cost by 1 hour. As for not taking boxes that were supposed to go again I am truly sorry. That is not something that is a norm of our crews and should not happen. If you would like to discuss this any further please do not hesitate to call us at 505-872-8787 and ask for Dylan. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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William
Timely, pleasant, efficient, careful, industrious, helpful...a very good experience!
Response
<div class="bv-review-response-container">
<div>William,<br/><br/>Thank you for reviewing the service we provided you. We always take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>William,<br/><br/>Thank you for reviewing the service we provided you. We always take great pride in providing excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anthony
The crew we had was fantastic. They worked hard and were extremely polite and gracious. Wyatt and team are rock stars. The office staff was good.
Response
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<div>Anthony,<br/><br/>Thank you for reviewing the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Anthony,<br/><br/>Thank you for reviewing the service we provided. We always strive to provide excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I was very happy with the l8trservice. The two men were on time and had my apartment contents cleared out efficiently.
I was impressed with the speed they moved me. I was moved on May 15th and wish to highly recommend the men who moved me.
I was impressed with the speed they moved me. I was moved on May 15th and wish to highly recommend the men who moved me.
Response
<div class="bv-review-response-container">
<div>Karen,<br/><br/>We always strive to exceed customers expectations. We see here the men did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karen,<br/><br/>We always strive to exceed customers expectations. We see here the men did just that for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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