Reviews
Andy
This is the second time I have used Two Men and a Truck and once again I was very happy with the service.
Response
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<div>Andy,<br/><br/>Welcome to the Two Men And A Truck family as a returning customer. We are happy to see our crew did a great job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Andy,<br/><br/>Welcome to the Two Men And A Truck family as a returning customer. We are happy to see our crew did a great job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Victoria
Our movers were excellent! Thank you for turning a stressful day into more of a memory:)
Response
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<div>Victoria,<br/><br/>Our goal is to always provide a stress free move and help. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Victoria,<br/><br/>Our goal is to always provide a stress free move and help. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ruben
The team wa punctual and professional. The took care in the handling of my property. In addition, they were personable, friendly and courteous. They took the time to explain the charges for the move as well as the process of wrapping the furniture in order to protect it from any damage.
I would have no problem, in recommending them to any of my friends or business associates.
I would have no problem, in recommending them to any of my friends or business associates.
Gale
Wonderful experience and made the move seamless and effortless on our end. Nothing broken and the team was quick and professional.
Response
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<div>Gale,<br/><br/>Our crews always strive to provide a damage free service. We are happy to see they did such an excellent job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gale,<br/><br/>Our crews always strive to provide a damage free service. We are happy to see they did such an excellent job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherry
Good service, although one mover was more willing to accommodate my requests, the other not as much. We ended up leaving several large items that I now have to figure out how to get moved. :/
Response
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<div>Sherry,<br/><br/>We are sorry to hear that you felt one of the movers was not willing to accommodate. We will make sure we look into this and do retraining where it is needed. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sherry,<br/><br/>We are sorry to hear that you felt one of the movers was not willing to accommodate. We will make sure we look into this and do retraining where it is needed. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carolyn
Robert and John were fantastic! Great attitudes and went above and beyond to make sure everything was moved carefully and set up properly at the new location. I enjoyed having their help and they made my move much easier and less stressful.
Response
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<div>Carolyn,<br/><br/>Our goal is to always provide the absolute best service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carolyn,<br/><br/>Our goal is to always provide the absolute best service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ericka
Movers treated my property with respect and were amazing at moving, the only issue it driving to my new house, they took a fairly longer route which took over 45 min, I was charged for that on top of not receiving my deposit back, or not being included in the overall price.
Response
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<div>Ericka,<br/><br/>We are sorry if your deposit was not taken off of your final bill and if the drive time took longer than it should have. We will look into this for you and if there is any money that is due back to you we will make sure you get it. Please call our office at 505-872-8787 if you have any other questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ericka,<br/><br/>We are sorry if your deposit was not taken off of your final bill and if the drive time took longer than it should have. We will look into this for you and if there is any money that is due back to you we will make sure you get it. Please call our office at 505-872-8787 if you have any other questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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theresa
The move was efficient. The men worked hard in the heat. The men were cordial, professional. Thank you.
Response
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<div>Theresa,<br/><br/>Our crews always strive to provide excellent service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Theresa,<br/><br/>Our crews always strive to provide excellent service. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
The moving team were very efficient, helpful and courteous. My concern was the uniform that they were wearing was not appropriate for the New Mexico dry hot weather. The uniforms were made out of non- breathable material. I was very concern for their health and safety working in such extreme heat. A proposal for clothes more appropriate for working conditions is what I recommend.
Response
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<div>Susan,<br/><br/>That your for your concern with the uniforms. Our polo shirts are made out of a performance material like you see people wear in the gym or athletes out on the field. We use this material because it is breathable for this hot heat. I am glad the crew did an excellent job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Susan,<br/><br/>That your for your concern with the uniforms. Our polo shirts are made out of a performance material like you see people wear in the gym or athletes out on the field. We use this material because it is breathable for this hot heat. I am glad the crew did an excellent job for you. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Erin
The two guys who were assigned to us were helpful, friendly, and ready to go. Their attitude made the process easier and we were please about how trained and caring they were for our personal items. Awesome job!
Response
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<div>Erin,<br/><br/>One of our core values is care. Our crews truly care about the customer and their belongings. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Erin,<br/><br/>One of our core values is care. Our crews truly care about the customer and their belongings. Thank you for the review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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