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Reviews
Elisabeth
Kevin, Miguel and James were the best - very friendly and made the extra effort on what is always a stressful day. Thank you!
Response
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<div>We will be sure to share the kind words with the team, Elisabeth! Our goal is to make your move as stress-free as possible and appreciate you choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We will be sure to share the kind words with the team, Elisabeth! Our goal is to make your move as stress-free as possible and appreciate you choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gerald
Everything went great your equipment is excellent. The 4 men were extremely great, they were very nice even the youngest guy “Brian”. I will definitely make any referral to anyone!
Response
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<div>We could not be more happy to hear about your experience at TWO MEN AND A TRUCK, Gerald! Thank you for any future referrals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We could not be more happy to hear about your experience at TWO MEN AND A TRUCK, Gerald! Thank you for any future referrals!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brian
James, Kevin and Ryan were absolutely fantastic. They were professional, took excellent care of my stuff and were friendly and great guys too. I would recommend Two Men and a Truck to anyone because of James, Kevin and Ryan.
Response
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<div>Thank you for sharing your experience, Brian! Our men are truly what set us apart and will be sure to share the kind words with James, Kevin and Ryan!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your experience, Brian! Our men are truly what set us apart and will be sure to share the kind words with James, Kevin and Ryan!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
I had a bad experience with the "paperwork and process" side of Two Men and a Truck and will not use their services again. The move itself was good - the movers were professional, worked quickly, & took good care of my furniture. The movers damaged my wall bringing furniture up the stairs. In fairness, it required them to turn 180 degrees. We filled out a damage form & then I got a call the next day asking how my move went. The representative had not read the damage report or seen the pictures so he couldn't speak fluently - he wasted my time & finally at the end of the call told me there was more paperwork. I'm now trying to track down the paint color of my wall before they'll process anything. They have their money, I have a damaged wall and paperwork - will not use them again.
Joellen
Guys couldn’t figure how to move a mattress and box spring down the steps. But my brothers were able to after I hired your company to do the move
Response
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<div>Hi Joellen, we are sorry to hear that we did not exceed your expectations. It appears in our notes that everything went smoothly with your move and our operations manager had contacted you regarding the box spring. If we had known this issue prior it could have been addressed immediately. If you have further questions or concerns, we'd be happy to discuss at 856-533-5900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joellen, we are sorry to hear that we did not exceed your expectations. It appears in our notes that everything went smoothly with your move and our operations manager had contacted you regarding the box spring. If we had known this issue prior it could have been addressed immediately. If you have further questions or concerns, we'd be happy to discuss at 856-533-5900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elise
Very impressed with the whole process from speaking on the telephone to getting my quote to the actual move. Everyone I encountered were very friendly, personable and efficient. The movers were punctual and had great attitudes. They took excellent care of my furniture, wrapping each individual piece in Saran Wrap. They worked quickly, keeping in mind that I was paying them only for actual time spent moving and travel. I would definitely use this service again. All round excellent service and experience.
Response
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<div>Thank you so much for sharing, Elise! We will be sure to share the kind words with our team and appreciate you choosing the Movers Who Care at TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for sharing, Elise! We will be sure to share the kind words with our team and appreciate you choosing the Movers Who Care at TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
What a wonderful, respectful, knowledgeable group of men!!!
Response
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<div>Thank you for sharing your experience, Kim! We appreciate you choosing to move with the professional movers at TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your experience, Kim! We appreciate you choosing to move with the professional movers at TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nick
Please understand that even though there was damage to my headboard of my bed when they disassembled it, it wasn’t their fault. It was the fault of Raymore and Flanagan installation team. There will not be a claim submitted since R&F are replacing my bed. The boys did an awesome job moving me! Thank you!
Response
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<div>Thank you for sharing your experience, Nick! We are sorry to hear that a piece was broken during your move but glad to know that our trained, professional men were not responsible!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for sharing your experience, Nick! We are sorry to hear that a piece was broken during your move but glad to know that our trained, professional men were not responsible!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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William
The whole issue over waiting to tell until all one piece was loaded, and being told you couldn' t move an amoire killed it for me. Having to make other arrangements to move it is not what I was expecting.
Response
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<div>We try our best to avoid surprises come day of the move, and it appears that the amoire was not originally on the inventory. Typically, this is not an issue but because of the unique size we could not transport the item. If you'd like to discuss further, we can be reached at 856-533-5900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We try our best to avoid surprises come day of the move, and it appears that the amoire was not originally on the inventory. Typically, this is not an issue but because of the unique size we could not transport the item. If you'd like to discuss further, we can be reached at 856-533-5900.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jill
Price and time estimate for packing way off. Estimate for moving time day 2 way off too, which caused many problems. Movers had to work harder as a result & pressure fell on them. Wasn't helped that their supervisor called to yell at them. Movers were extremely courteous, hardworking, polite, friendly, appreciative and willing to do anything we asked. They had a true can-do, customer service oriented attitude. They represented your company in a very, very positive light and made for an excellent overall experience. However, they did not have breakfast before coming. I realized this by the second day and gave them something (not much in house), and then a full breakfast the 3rd day. Huge difference in their abilities with food in stomaches. Really liked these guys! They deserve a raise!
Response
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<div>Thank you for your feedback, Jill! We strive to make our estimates as comprehensive as possible but it seems we fell short. If you have additional questions or concerns, please contact us at 856-533-5900</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your feedback, Jill! We strive to make our estimates as comprehensive as possible but it seems we fell short. If you have additional questions or concerns, please contact us at 856-533-5900</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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