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Reviews
Cheryl
Awful! Two hours late. I am being overcharged. Didn't provide the service I specifically asked for on the phone when booking to put my dining room table back together. Worst moving experience ever!! Giving 1's is too high
Response
Thank you for your response Cheryl. Deepest apologies for your moving experience.
We always aim to exceed our customer's expectations however unfortunately, we did not do so in this case.
If you have any further concerns, feel free to reach out to our Quality Control Department: qc0477@twomen.com
All the best!
We always aim to exceed our customer's expectations however unfortunately, we did not do so in this case.
If you have any further concerns, feel free to reach out to our Quality Control Department: qc0477@twomen.com
All the best!
Colleen
The two you g men who moved my belongings were excellent. They were professional, helpful and kind. I will use your company again and I will recommend your company to others.
Response
Thanks for your response Colleen! It is our pleasure to be of service to you.
Our team extremely hard to exceed our customer's expectations.
Hopefully we can assist you in the future.
Our team extremely hard to exceed our customer's expectations.
Hopefully we can assist you in the future.
John
The entire experience was great. From working with Susan in the office, and the three guys that carefully moved all my belongings. Everyone was personable pleasant and very nice to work with. I would highly recommend your company to anyone that moves. I am a local realtor and have recommended you before through word-of-mouth. Now, I can through experience refer you to all my clients. Make it a great day
Response
Wow John! Thank you for your marvelous review.
It is always a pleasure to provide our customers with the best possible service.
From our office staff to our movers and drivers, we all appreciate your feedback.
Looking forward to assisting you and all your clients in the future.
All the best.
-TWOMEN
It is always a pleasure to provide our customers with the best possible service.
From our office staff to our movers and drivers, we all appreciate your feedback.
Looking forward to assisting you and all your clients in the future.
All the best.
-TWOMEN
Cindy
Andre and Kevin are awesome. They go out of their way to make the customer happy. They took great care w our stuff and communicated through whole day. Great team and company
Response
Hey Cindy, that's what we love to hear!
Andre and Kevin are great assets to our team; they are "Movers Who Care" and are excellent role models.
We are glad to have made your moving experience pleasant.
Looking forward to assist you on your future move.
Yours Truly,
-TWOMEN
Andre and Kevin are great assets to our team; they are "Movers Who Care" and are excellent role models.
We are glad to have made your moving experience pleasant.
Looking forward to assist you on your future move.
Yours Truly,
-TWOMEN
Tom
THE TEAM WAS BAD. THEY WEREN’T CAREFUL. THEY DIDN’T APPEAR TO CARE.
Response
Thank you for your response Tom. We apologize for not meeting your expectations.
Our aim is always to provide excellent service from the beginning of your move to the very end.
If you have any other concerns, feel free to reach out to our Quality Control Team at: qc0477@twomen.com
All the best.
-TWOMEN
Our aim is always to provide excellent service from the beginning of your move to the very end.
If you have any other concerns, feel free to reach out to our Quality Control Team at: qc0477@twomen.com
All the best.
-TWOMEN
Kaylee
The moving team had so much patience and a great attitude the whole time. Even when we couldn’t use the loading dock to my apt complex (unknown to us all), they did an amazing job and kept positive attitudes. Awesome team :)
Response
Marvelous response Kaylee!
Our team remain positive even when unexpected events occur. Our aim is to exceed our customer's expectations and provide the best service possible.
Hopefully we can assist you on your next move.
Many thanks.
-TWOMEN
Our team remain positive even when unexpected events occur. Our aim is to exceed our customer's expectations and provide the best service possible.
Hopefully we can assist you on your next move.
Many thanks.
-TWOMEN
Bill
Mike & his crew were polite, efficient, and knowledgeable. The move went very smooth. I only wish I knew that every little item must be accounted for and I would have been better prepared. Given the fact that the move was a speer of the moment thing it was a great job by your staff.
Thank you.
Thank you.
Response
Awesome feedback Bill. We really appreciate you using our service!
We are glad your move was stress-free and apologize if you faced any inconvenience whatsoever.
Looking forward to work with you on your next move.
All the best,
TWOMEN.
We are glad your move was stress-free and apologize if you faced any inconvenience whatsoever.
Looking forward to work with you on your next move.
All the best,
TWOMEN.
Sandy
The office people were very organized and communicated quickly and very well. Arnold and Marcus were efficient and careful.
Response
Hey Sandy, thanks again for your feedback. We really appreciate you using our service.
Arnold and Marcus work very hard and are a core part of our team.
Hopefully our service exceeded your expectations and you will consider us for your next move.
All the best,
TWOMEN.
Arnold and Marcus work very hard and are a core part of our team.
Hopefully our service exceeded your expectations and you will consider us for your next move.
All the best,
TWOMEN.
Mia
You have to be kidding! I spoke to Rob a week ago and was told I would hear back from him and he would send me an email for damage claims and I never got a thing or heard back except for an email from the billing department saying they would charge my card. No damage process email. Since that phone call I have found other damages. I am sooooooo disappointed with your service. The team tried really hard. I would never disparage them...but they were not the team I should have been assiagned. I am still hopeful that you will make this right.
Nicole
At first I thought my moving guys were great. It seemed to be going well. I told them 3 pieces that were extremely important. The most expensive piece was not properly taken care of and bringing in my home was awful. They broke somethings. I'll take responsibility for one box that I did not tape the bottom but as professionals I would think they would check. They ruined my rug and was not covered in the pouring rain. They have asked for receipts . They are years old. But I'm a clean freak so ec
Everything was like brand new. I'm very upset. But on my new journey and dont have time for this. Was hoping to hear so.ething and be reimbursed cause it took 2 extra hours and I didnt even have alot. Oh well. I just would not recommend them
Everything was like brand new. I'm very upset. But on my new journey and dont have time for this. Was hoping to hear so.ething and be reimbursed cause it took 2 extra hours and I didnt even have alot. Oh well. I just would not recommend them
