Reviews
Jayne
Very happy with the 3 men that did our move! Very nice, mannerly, and thorough. They did a fabulous job!
Response
Thank you for the fabulous review, Jayne!
Susan
This was the worst moving team ever. The exact same move one year ago took your team 6 hours. Took this team 10 hours!! Swore at us, ruined furniture and damaged more walls, railings, etc than I can count. His comment to his team was “don’t worry about it they will fix it” and kept the damage going. Unbelievably bad experience and almost called my attorney it’s so bad
Response
We apologize for this, Susan! We always strive to deliver a 5-star experience, but we definitely fell short on your move. We will be sure to speak with the gentleman on your move and ensure the proper actions will be taken to ensure this level of service does not continue. If there are any more details you would like to share, please give us a call at the office. Once again, we apologize.
Karen
Angel and his team were fantastic! We were moving my mom to an assisted living apartment. They were friendly and treated her with courtesy and respect. I would definitely recommend them and the company.
The only negative things were not getting the wardrobe boxes requested, a missing lamp piece and being charged for moving a king size bed after I called to have it removed from the quote.
Kim
The only negative things were not getting the wardrobe boxes requested, a missing lamp piece and being charged for moving a king size bed after I called to have it removed from the quote.
Kim
Response
That’s awesome, Karen! Sounds like a smoooooth move! We do apologize about the wardrobe boxes.
Nicole
My 2 guys were patient and flexible when plans had to be altered. Super effective without feeling like your items were in danger. Very professional and friendly.
Response
Amazing review, Nicole! We are very happy to hear you had a 5-star experience with the "Movers Who Care."
Anna
The moving team did a great job! They were so efficient and friendly, and they were very careful with my fragile items and furniture. They handled the loading/unloading with ease and even reassembled some furniture in the new space. Thank you for helping ensure my move went smoothly!
Response
Hello Anna, Thank you for choosing the ‘Movers Who Care’ and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Carol
Very pleasant men. Worked very hard to accommodate any requests we had because this was a new experience for us & we forgot to fill in all information.
Response
Hello Carol, Thank you for choosing the ‘Movers Who Care’ and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Mikaela
Recommend more training on the construction and taping of boxes. Books should be packed in the small boxes versus medium sized boxes. Many of mine are now too heavy to move to other rooms without help or equipment. Recommend interior truck bed and tires of all dollies be cleaned between moves. Dollies only ever touched concrete during my move, yet my house was covered in significant dirt.
Response
We sincerely apologize for this, Mikaela! We will be sure to speak with the team that completed your move and take the appropriate action to ensure service like this does not continue. Once again, we sincerely apologize!
Angie
We had an excellent moving team! Julius was exceptional in the speed, efficiency, and thoroughness of the way he worked. We are very pleased with both gentlemen. They did a great job!
Response
Can't ask for much more than that, Angie! It was our pleasure to help!
Cindy and Dan
We had the best experience with your people! So willing, professional and helpful!
Response
Thanks for choosing the "Movers Who Care" for your latest move! It as a pleasure to assist you both, Cindy and Dan!
Jennifer
You didn't complete my move. You let the manager call it off. It ended up being costly and caused a lot of problems
Response
Hello Jennifer, give us a call at our office when you have some free time. We would love to know what went wrong on your move. We will always do everything in our power to ensure our customers have a great experience with us.
