Reviews
Cheryl
I cannot send enough high praises for the 3 movers we had!!! It was such a hot day and they were wonderful, considerate and so so so helpful!
I am very grateful for their hard work.
You need to keep them they are winners!!!!!
I am very grateful for their hard work.
You need to keep them they are winners!!!!!
Response
Cheryl, we are incredibly grateful that you took the time out of your day to leave us a 5-star review.
Brett
Positives: The moving team was friendly and worked hard.
Negatives: Movers arrived (4:50) after the scheduled window (2:30-4:30). They called at 4:15 to say they were close but didn't arrive for another 35 minutes. There was not clarity when setting up the move about what I times I would be charged for. I was charged from when the movers called, not when they actually arrived. 35 minutes extra.
Negatives: Movers arrived (4:50) after the scheduled window (2:30-4:30). They called at 4:15 to say they were close but didn't arrive for another 35 minutes. There was not clarity when setting up the move about what I times I would be charged for. I was charged from when the movers called, not when they actually arrived. 35 minutes extra.
Response
Brett, we are terribly sorry about your the delayed start to your move. You can be assured that we spoke with the team on your move and took appropriate actions to ensure this level of service does not continue. Again, we apologize for your experience.
Ellen
I've never used movers before, but after the wonderful service I received on moving day, I will never move myself again. TWO MEN AND A TRUCK takes care of all the stressful details of moving day--from safely carrying heavy furniture up and down stairs (in my case, down three, then up three!) to driving the giant truck and ensuring everything makes it from one location to another. Thank you!
Response
We love hearing from customers like you, Ellen! Thanks for the fantastic review.
Gracie
Dwayne and the guy that was with him that day (so sorry I don’t remember your name!) did an awesome job!! Highly recommend. Super nice and very helpful!
Response
We love to hear this, Gracie! Thank you for the feedback.
Jackie
The team did a great job!
Protected our hardwood floors
From any damage. They all worked very hard the entire
day and were very polite and respectful . No surprises when it was time to pay the bill which
Was very nice.
Protected our hardwood floors
From any damage. They all worked very hard the entire
day and were very polite and respectful . No surprises when it was time to pay the bill which
Was very nice.
Response
That's some 5-star service there, Jackie. We appreciate hearing from customers like you.
Michael
We used Two Men and a Truck to pack our home. The day started when the crew thought they were moving, not packing us. They then horribly mis-packed boxes, including putting heavy items on top of fragile ones. Several of the boxes were not packed flat. We spent the evening they left re-packing several boxes so the next day’s moving company could move us.
Response
Michael, we cannot apologize enough for the unfortunate experience on your move! We can assure you, the issue has been addressed with the team on your move and proper actions have been taken to ensure the issues you experienced will no longer be a problem. If there is anything more we can do please feel free to give us a call at the office. Thank you and have a great day, Michael.
Brian
The guys were personable and professional. Getting my couch into the basement was a huge challenge. After watching them struggle to navigate the couch I told them to just leave the couch upstairs. Torin was determined to get the couch in the basement and the guys made it happen. I felt bad that I didn't have enough cash to tip the guys.
Response
Amazing review, Brian! We are very happy to hear you had a 5-star experience with the "Movers Who Care."
Zack
Sky, Chris, and the other two movers were great. Efficient, hard working, protected our items extremely well, and pleasant to talk to. Haven’t used movers before, but these guys were awesome and anyone will be lucky to have this crew.
Response
Happy customers are the best! Thanks for the kind review, Zack.
Kiran
Never ever I will use or recommend about this company horrible management employee .
Response
Hello Kiran, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
Marlin
I really great experience. The driver said that the 100 dollar deposit would be reimbursed however I have yet to see it on my card but they were all great!
Response
Thanks for the review, Marlin! The $100 deposit actually goes towards the final cost of your move. I apologize if there was a miscommunication on our end regarding that.
