Reviews
Michael
Two of the guys were not organized or working hard. Team leader was great. Damaged one item which is being addressed.
Richard
I was very happy with the job performed. The movers were 100% professional, courteous, friendly and hard working. The office scheduling was easy, clearly explained and accurate. I will be recommending 2 men and a truck. Regards, Richard Begley, Realtor Better Homes and Gardens Real Estate
Ashley
I felt like the guys could have been done in two hours but took their time.
Response
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<div>Thanks for the honest review Ashley. We assure you our movers do not milk the clock to extend your move. Part of the movers/drivers bonus structure includes customer satisfaction and estimate accuracy. It would actually work against their favor to lengthen the moves. Give us a call next time you need moving and we will be sure to knock it out of the park!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the honest review Ashley. We assure you our movers do not milk the clock to extend your move. Part of the movers/drivers bonus structure includes customer satisfaction and estimate accuracy. It would actually work against their favor to lengthen the moves. Give us a call next time you need moving and we will be sure to knock it out of the park!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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peter
Packing was unreliable, good for some items, terrible for others. We had plenty of wardrobe boxes, some went unused, yet there were dress pant other hangers at the bottom of a box of miscellaneous items. Hardware, organized in trays, were upended into boxes, the trays thrown in on top. Two items were broken during packing (and since re-imbursed). Large boxes were used for heavy items, making them difficult to deal with during un-packing. PLEASE teach your movers how to pack! Boxes were poorly marked, often missing the room where they came from, like a box only labeled "fragile". Laziness during the move, not dismantling shelving units, resulted in damage to woodwork and walls (since repaired by TMAAT). Also, I had to make more than one request for reimbursement for damage.
Jill
Professional, friendly, efficient, and careful movers. Thank you!
Bruce
The move was an easy and painless experience due to the professionalism of your company and staff. Thanks again.
Kathleen
I hired Two Men and a Truck because I have used this company on two other moves. This time, the movers moved extremely slowly - what should have been no more than an 3 hour job turned into 6 and a half hours. That is unacceptable and proves to me the movers take their time to extend them move to make more money. My view is I want to pay for movers that move quickly- I want to get what I pay for. This did NOT happen. At times, I wanted to go out and help them! I contacted the office to discuss because I do not feel that the charges are fair.
Response
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<div>We apologize for your experience Kathleen! We assure you our movers do not milk the clock to extend your move. Part of the movers/drivers bonus structure includes customer satisfaction and estimate accuracy. It would actually work against their favor to lengthen the moves. We will definitely be discussing your move with our team to ensure experience such as this no longer occur. Once again, we apologize for your experience Kathleen. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for your experience Kathleen! We assure you our movers do not milk the clock to extend your move. Part of the movers/drivers bonus structure includes customer satisfaction and estimate accuracy. It would actually work against their favor to lengthen the moves. We will definitely be discussing your move with our team to ensure experience such as this no longer occur. Once again, we apologize for your experience Kathleen. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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keri
Rich and Sean did a great job! They were polite, helpful, efficient, and careful. They were on time and they did not waste any time. I highly recommend these 2 young men!!
Henry
The office team worked with me through my phone dropping several calls to get needed info for my move. They got everything planned and scheduled with only a couple days notice.
The moving team was efficient but careful. They were professional and moved our family well.
My only complaint is that I was told on the phone that we needed 2 trucks and six movers, as we had lots of stuff, and had a fair amount of packing yet to do. They sent 2 trucks and 4 movers. They got everything moved well, but it took a bit longer than it could have with two more movers. The price was adjusted for fewer movers, so it worked out overall.
Our stuff got moved, though. Nothing was lost or broken. I’d gladly use this company again, and recommend them to others.
The moving team was efficient but careful. They were professional and moved our family well.
My only complaint is that I was told on the phone that we needed 2 trucks and six movers, as we had lots of stuff, and had a fair amount of packing yet to do. They sent 2 trucks and 4 movers. They got everything moved well, but it took a bit longer than it could have with two more movers. The price was adjusted for fewer movers, so it worked out overall.
Our stuff got moved, though. Nothing was lost or broken. I’d gladly use this company again, and recommend them to others.
Response
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<div>Great to hear Henry! We appreciate the recommendation! Give us a call next time you need help moving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Great to hear Henry! We appreciate the recommendation! Give us a call next time you need help moving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lori
What a great experience! I was quoted 3-4 hours to complete the move and the guys were so efficient as well as careful I was so impressed! It only took about half the time! I would highly recommend 2 Men and a Truck to anyone for their moving needs!
