Reviews
Sharon
The two men we had were wonderful! They took such good care of all the furniture, they were kind and courteous and made sure I was happy with everything they did. I would highly reccomend these two individuals and would use Two Men and a Truck in the future.
Jennifer
The 3 gentlemen that moved our belongings were AMAZING - Brent, Nick, !!!
The company itself needs to reevaluate it's process of giving quotes - maybe go to the persons house vs verbal quote over the phone, what a shot in the dark!!!
Also, maybe have a different process for closing. The movers are so worried about not making a mistake or admitting to making a mistake/mark on a wall (even if it is small) or something instead of worrying about making whatever right for the homeowner. The movers did amazing and were efficient, kind and thoughtful. Just seems like the company has them so concerned with not receiving a bad mark.
I stated I would recommend this company only because of the movers. Not because of the moving company office staff that gave me the quote. That part of the process truly needs to be done in person and not on the phone.
The company itself needs to reevaluate it's process of giving quotes - maybe go to the persons house vs verbal quote over the phone, what a shot in the dark!!!
Also, maybe have a different process for closing. The movers are so worried about not making a mistake or admitting to making a mistake/mark on a wall (even if it is small) or something instead of worrying about making whatever right for the homeowner. The movers did amazing and were efficient, kind and thoughtful. Just seems like the company has them so concerned with not receiving a bad mark.
I stated I would recommend this company only because of the movers. Not because of the moving company office staff that gave me the quote. That part of the process truly needs to be done in person and not on the phone.
Response
Thanks for the feedback Jennifer! While we would LOVE to visit every home and shake the hands of everyone we give an estimate to, it would be logistically impossible to serve everyone in this manner. We give out 100's of quotes per day and we have the highest accuracy rating in our industry. We do virtual quotes via Facetime or Google Duo if the move is large enough or if the customer requests it. We sincerely appreciate your feedback and your business Jennifer. Have a wonderful day!
Mary
Gabriel and Terrance, our movers were great. They were quick, careful and very efficient. Perfect service!!!
Barbara
This time we used your company they were very nice and polite and did a great job loading and unloading. The only thing was that they put the back on out chair wrong and they didn't remove any of the wrapping on the furniture.
Response
Barbara, we apologize for this! We always aim to provide 5-star service and it seems that we fell a touch short. We will be sure to discuss this with our team to ensure these mistakes do not happen on future moves. Have a wonderful day Barbara!
Jennifer
Very accommodating and pleasant. Very professional and expedient.
Vic
They did a great job in a polite and timely manner.
Cole
Office staff evidently did not share with our movers that they would be packing all of our belongings & thus they weren’t sent with all the necessary items to do so. They took it in stride & worked elsewhere until we were able to purchase packing supplies at Walmart & then did an excellent job getting everything packed & to our new home.
Kate
I was very pleased with our movers. They were courteous and worked hard. I really appreciated that they were honest about concerns of moving our large TV, and helped us cooperatively get the TV moved safely. These guys hustled and made this move efficient and even pleasurable! Please thank them directly to express our gratitude for their great work!
Irene
Two men and a Truck were professional, polite and pleasant from the moment I made my phone call to schedule to the time my movers, Frank and Ellis, arrived to move me.
Frank did a great job explaining the costs and both men did a fantastic job handling and moving my belongs! I was extremely happy!
I will definitely recommend your service to others!
Frank did a great job explaining the costs and both men did a fantastic job handling and moving my belongs! I was extremely happy!
I will definitely recommend your service to others!
Dave
Everything was done quickly and carefully. The movers were very friendly and professional. The process was fully explained before they got started. Would definitely use Two Men and a Truck again.
