Reviews
Lindsay
The movers were very friendly. However they were not able to get my couch out in a timely manner. The previous 2 men and a truck movers got it in and out within 5 minutes. It took much longer than expected. The completion of the transaction was confusing and unorganized. I gave them a credit card for payment and signed for it. Today, 3 charges were attempted on my personal debit card which were declined and caused a hold on my checking account. This is the 1st bad experience I have had after using you 4 different times. I am sure it was a one off issue.
Response
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<div>Thanks for the review Lindsay! We apologize for the inconvenience this caused you. This is not our normal process and we will be sure to address this with our team to ensure future transaction flow much smoother than this. We are glad to hear all other aspects of your were great! Thanks for choosing TWO MEN AND A TRUCK and thank you for being such a loyal customer!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the review Lindsay! We apologize for the inconvenience this caused you. This is not our normal process and we will be sure to address this with our team to ensure future transaction flow much smoother than this. We are glad to hear all other aspects of your were great! Thanks for choosing TWO MEN AND A TRUCK and thank you for being such a loyal customer!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
They were great. Kind and personable but also expedient while doing their job. Made our life much easier. I would definitely call again.
Kirstin
Ben and Ryan were great! Efficient and careful! It was a great morning of moving!
Julian
May I commend the crew, Antoine and Todd for their hard word and professionalism. They are a definite asset to your company which I have called upon for many years. Thank you very much.
Steve
Emory, Koree, Tommie and Tri were a pleasure to deal with. Very friendly and very professional
Anna
From the beginning of my quote I was given inaccurate information on my move and how items could be moved. Because of this the food supply for my 4 month old baby was put in jeopardy. I was told that my move would include 2 runs of the truck based on the number of items. The movers decided after seeing our items that it would only take one truck. Themove did require 2 runs but they were not willing to continue the move after extending the quote by 1.5 hours. A large number of the items on the quote were not moved. Working with the office staff was the worst, they would not admit to inaccurate information and every time I spoke with them the story would change of how I would be helped and ultimately they charged us without helping or even returning my email. Items were also damaged.
Bill
Overall a good experience. Frustration with the fact that we were never informed during the quoting process that boxing TV's was an extra charge and that we had to disconnect and reconnect washer and dryer. Crew was extremely hard working and did an excellent job!
Response
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<div>Thanks for the honest review Bill. We will be sure to address this with our sales team and ensure that all customers are aware of the additional cost of TV boxes. There is no cost so long as you have the original TV box. Thanks for giving us a call Bill, we had a great time helping you move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the honest review Bill. We will be sure to address this with our sales team and ensure that all customers are aware of the additional cost of TV boxes. There is no cost so long as you have the original TV box. Thanks for giving us a call Bill, we had a great time helping you move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Colleen
this is our second move with two men and a truck, our expectations have been exceeded every time, the guys are courteous, very cautious with breakable things, and have wonderful personalities and attitudes. I will never use anyone else, and will always recommend them to people I know that are moving.
Karen
The move team were very pleasant and accepted my every request with a smile. There was great attention paid to every detail. They were quick and stayed on task.
Dennis
Skyler and Devon were Awesome. They worked very hard and protected my property. I have also referred the two of them to my daughter who is moving soon. They were outstanding !!!
