Reviews

03/05/2019

Bob

5 out of 5 stars
It was a great experience. The office staff Trista was awesome, she had answers to my questions. The moving team was great! Great attitude, great energy and truly cared about. Great Service.
Response
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<div>Bob, <br/>Thank you for choosing TWO MEN AND A TRUCK&reg;. It was our pleasure helping you move forward. Thank you very much for your feedback Bob, we strive to make each of our customers experience a positive one.</div>
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03/04/2019

Lina

5 out of 5 stars
Everyone in the Fargo office is wonderful, very helpful, pleasant and hard working!
Response
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<div>Lina, <br/>We had a great time working with you through out the course of your move. Thank you for choosing TWO MEN AND A TRUCK&reg; Lina. Please reach out to us with any future needs.</div>
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03/04/2019

James

5 out of 5 stars
The move went very well.
The estimate was very close to the final cost.
If I could offer one piece of advice it would be to contact the person moving perhaps a week in advance or so just to confirm.
After talking in the phone and receiving the estimate in the mail it would have been reasssuring that “we were still on” to move prior to two days before the move.
Overall the experience was very good.
Thanks.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>James,<br/><br/>Thank you very much for your feedback! We appreciate any words of advice that can help serve our customers better in the future. As a general rule we do a pre-move call the day before the customers move and I do apologize that this was missed for your move. We will address this with our team to ensure that those calls are done on every move. I am very pleased to hear of your overall satisfaction. We look forward to serving you in any upcoming needs you may have.<br/><br/><br/>Trista Hodges<br/>Customer Service Representative<br/>TWO MEN AND A TRUCK<br/>658 Main Ave W Suite 1<br/>West Fargo ND 58078<br/>P: (701)566-6581<br/>trista.hodges@twomen.com<br/>[cid:cd1f6aee-e9ad-4eec-a4bf-37a9ca653cc6]</div>
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03/03/2019

Charles

5 out of 5 stars
They helped out in a pinch, when another company failed to show up. Very efficient and friendly.
Response
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<div>Charles, <br/>We were happy to help you with your move. We are pleased to hear that you were happy with our services.</div>
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02/26/2019

Sandra

5 out of 5 stars
The young men were very personable and eager to please. They were well trained on customer service. Moving time was efficient despite new fallen snow which made driving treacherous. I would recommend. Sandra
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Sandra,<br/><br/>We are pleased to hear that you were fully satisfied with your move. Thank you for choosing TWO MEN AND A TRUCK&reg;. We look forward to serving you for any of your future needs.<br/><br/><br/><br/>Trista Hodges<br/>Customer Service Representative<br/>TWO MEN AND A TRUCK<br/>658 Main Ave W Suite 1<br/>West Fargo ND 58078<br/>P: (701)566-6581<br/>trista.hodges@twomen.com<br/>[cid:dbc62e9e-e571-4fa9-8a5f-0f99a1649c88]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/23/2019

Kathy

5 out of 5 stars
When I called, they were very accommodating and flexible in the time they could help me. The three young men came and were so polite, helpful, careful and went above and beyond to help me. They used blankets and door guards to prevent any damage. The move went very well. The move was quickly followed up by a call from the office to make sure things went according to my plans. The next day the office also called to make sure everything went well. I really appreciate this company and will definitely use it again.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Kathy,<br/><br/>We are so pleased that you are happy with our service. We take great pride in making sure we protect our customers items and we are pleased to hear that you noticed that.<br/><br/>Thank you so much for business and we look forward to serving you in the future.<br/><br/><br/>Trista Hodges<br/>Customer Service Representative<br/>TWO MEN AND A TRUCK<br/>658 Main Ave W Suite 1<br/>West Fargo ND 58078<br/>P: (701)566-6581<br/>trista.hodges@twomen.com<br/>[cid:4327df30-b7a2-4331-8afc-3bb149baca81]</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/19/2019

Jacob

5 out of 5 stars
The office and workers were great to work with. They were very friendly and careful with my belongings. Would definitely recommend!
Response
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<div>Jacob, <br/>We are pleased to hear that you are more than satisfied with your experience using TWO MEN AND A TRUCK&reg;. It is our goal to always exceed our customers expectations. We sure appreciate your feedback and look forward to serving you for all your moving needs in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/16/2019

Judy

5 out of 5 stars
It was a very good experience! From Trista to John(he called during the move) to James,Hunter,& Austin. Very friendly & professional! Thank you all so much!! Judy
Response
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<div>Judy, <br/>Thank you for choosing TWO MEN AND A TRUCK&reg;. We sure enjoyed working with you! We are pleased to hear that you enjoyed your experience with us as well.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2019

Upasana

5 out of 5 stars
The overall experience is good. I had to move in a very cold day of this terrible winter, it would not be possible without them. They were nice and efficient.
Response
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<div>Thank you for choosing TWO MEN AND A TRUCK&reg;! I am so happy your experience using our company was a positive one. This winter has been difficult for sure and it was so cold the day of your move and we were happy to help you through it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/07/2019

Brooks

5 out of 5 stars
The Team was having a difficult day, a job was running a lot longer than any had anticipated. The office and the guys doing the delivery team were in constant contact with me, throughout the day. Since everything was running late, they added an extra person for my move and even took more than was book to make up for the delay. My experience with them was fantastic and I highly recommend them to anyone who is moving.
Response
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<div>Brooks, <br/>It was our pleasure to add an extra mover and items to your move. This winter has proved to be a rough one for our area and it is customers such as yourself that make those longer days so much more enjoyable for our guys. Thank you for choosing TWO MEN AND A TRUCK&reg;!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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