Reviews

12/25/2018

Sue

4 out of 5 stars
They did a good job in the move. Will use you all again when needed. The only thing I would suggest that if it some items are wrapped with your paper, it needs to be marked since it now sits in storage. Otherwise, Cornelius and Tyrone did a great job! They are strong!
12/25/2018

Drew

5 out of 5 stars
The 3 gentlemen were professional movers. They ensured they knew all the items we'd be moving and the exact location we were moving them to prior yo organizing a plan as to what we'd move first. They were very courteous of the public shoppers during congested movement throughout our place of business. Some of our heavy or bulky items were delicate, valuable equipment they handled with TLC, babying the pieces the whole transit. They utilized engineering tools to help maintain the condition and integrity of our items while safely and efficiently moving everything in record time.
-Becky of Thrive Affordable Vet Care
12/24/2018

Jessica

2 out of 5 stars
Truck ran out of gas and then broke down. Took 4 hours to get to house there was little communication. The service cost more than previous movers i have had and it was the worst service.
Response
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<div>Jessica,<br/><br/>Please accept our sincere apologies for the inconvenience and for the lack of communication.</div>
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12/23/2018

Faiz

5 out of 5 stars
Great people and great service. Thank you. Will use again.
12/23/2018

Jon

2 out of 5 stars
Movers broke a furniture, didn't put beds back together right, argued in the front lawn using fowl language and left a lot of stuff behind that we had to move ourselves.
12/22/2018

Vimla

5 out of 5 stars
I had excellent experience with two men moving company! Movers and office experience was great!
12/21/2018

Nicolle

5 out of 5 stars
The team was great! They worked fast and effectively. Thanks!
12/21/2018

Aretha

2 out of 5 stars
The truck was suppose to arrive at my apartment between 0900-1000. I was called at 0955 and informed that the truck will be delayed. I was told they might arrive late afternoon. VERY UNPROFESSIONAL. I called so many times trying to talk to a supervisor. I kept getting transferred to the same person who could not help me or give me any other information. The truck finally arrives at 1415 and I am greeted as if there was no problem at all. The driver tells me that since my furniture is already broke down, they can not put it back together when we arrive at the new home. I say "that is the least you can do, since you are 4 hours late". While driving to the new home, the truck breaks down and is on the side of the road as I pass by them. Another delay. No discount... poor customer service.
Response
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<div>Aretha,<br/><br/>We apologize for the lack of communication and for the delays that you incurred. We will take your feedback as a learning experience moving forward.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/19/2018

Grant

5 out of 5 stars
Overall very happy with the move. There seemed to be a miscommunication when I scheduled with the office. I explained it was a large storage unit and placed emphasis on large antique furniture, but it was scheduled as a quick move of just those pieces of furniture. Therefore, the moving team expected it to be a small move and I could tell they were a bit frustrated. Also, there was reluctance to move things to the dumpster - why? However, they regained their positive attitude and stayed on the job to finish. We worked until 8pm and was very happy it was completed. Mack, Kunta and Marcus were excellent - good attitude and strong. Tracy was good, but I could tell he was new. I will highly recommend you guys again but will advise others to ensure better up front communication. Thanks!
12/19/2018

Kris

1 out of 5 stars
I was happy when we used first time so I called you guys again. But the people you sent were not capable of handling the move and have caused damage to walls and furniture in our house