Reviews

From the first phone call to the confirmation call to the final follow up the management were courteous, efficient and organized. The moving team were on time, courteous, and swift. Didn't waste any time. They accidentally got away with our broom and only one piece of furniture had damage. The dining table. It was minor and due to the way the leafs open up and how the top piece is attached to base - a 1/2 inch dowel pin on each side holds the top in place. Could have happened to anyone helping me pick up the table and move it. A dowel pin broke off but we have it and hubby is going to glue it back. Would recommend to friends and will use when we move again after finding new home.

We had a 5 person crew.. 3 of the guys we're very good, hard working and good attitudes. 2 of the guys not so much.

They were very rough on my house - Multiple scratches in hardwood floors, dings and scratches on walls, broke the dryer electrical wall plate and just left it, didn't securely hookup dryer vent, etc.

Very happy with the move , I took full service insurance . A couple of items were damaged and just submitted a claim . It was easy and I am sure it will be satisfactory since our experience so far has been very good .

Waiting for damage to be repaired on a couple of furniture pieces. Glad to have the move accomplished!

Mover broke the leg off of one of my tables during the move. The mover was very apologetic and full responsibility. There was no outreach from the office staff. So I had to contact the office staff after the move. Office staff offered no apology. Said he would send a form for me to complete and send back to them so they would determine what they would do. No emotion. He did not express a caring attitude. I was very dissatisfied with the seemingly non-caring attitude of the office personnel.

Mover was rude and arrived two hours early; complained when I asked him to wait until I was done. Insisted on getting started; even walked upstairs to start before I said no. We have a dog that is scared of people; were waiting for a friend to pick him up before the move started. Later, complained to the manager that we were not done packing. Dropped an expensive sofa chair, heard a large crack. Have not had a chance to inspect it for damage. Pulled out a cabinet with poles on top that toppled to the ground. I asked him to be careful. He responded “I’ve been doing this for 17 years, I know what I am doing.” At new home, mattress is currently downstairs and washer/dryer are in the garage instead of inside. I am out of characters, rest of reviews will be online.

The overall experience was good however, our neighbors mailbox was hit and my toolbox door was broken. The claim process seems as though it could be faster than 30 days.

I used your company to move the same household and furniture from Fayetteville to a similar floor type town-home, that I moved this time. I was very happy and satisfied with moving skill of the movers. They delivered and organized my furniture in the most efficient way without any damage.
This it was totally the opposite. The movers did not have the skill. They stacked up my furniture on top of each other and they damage the furniture and household item. The did not move two queen size box frame to the second floor and wasted a lot of time. They bundled a futon with its mattress and created a giant package that could not be moved while it could be easily moved in two or three piece if they had the skill. I have complained and I am waiting for some resolution to my dissatisfaction

The team should up on time and was really to work great job guys

The working crew worked very hard. They were great to work with. We would definitely use them again.