Reviews
Kelly
Corey and Tre did an excellent job! They were friendly, courteous and hardworking!
John
Great job compared to others we employed earlier for the same move.
Danny
These guys were great. They came in and completed the move within the time frame expected and even reconnected our washer and dryer at the new location, setup the bed, and set all the furniture where we wanted it. All while keeping a happy and friendly attitude. I would recommend these guys to anyone who is planning a move.
Paul
The two gentlemen who handled the move were very pleasant to work with.
Jim
The moving team was very thorough in wrapping and securing our furniture for moving. They had a good system and carried it out very well. Upon arrival at our new address, I felt like the movers rushed the placement of our furniture. They did not take enough time to center heavy furniture on a wall or make sure the furniture was placed all the way back against the wall. As senior citizens, trying to do this type of thing after the movers are gone is very hard, if not impossible. They did go above and beyond in helping us get one of our tv's mounted over the fireplace. A little more time spent in the final placement of furniture would have gotten an andquot;excellentandquot; rating from me.
Response
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<div>Thank you very much for bringing this to our attention. We have reviewed your feedback with your crew to help improve our standards and apologize that we didn’t meet your expectations. We hope that we can prove our 5-Star status on your next move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you very much for bringing this to our attention. We have reviewed your feedback with your crew to help improve our standards and apologize that we didn’t meet your expectations. We hope that we can prove our 5-Star status on your next move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
The three movers that helped me move, Mr. Galea, Mr. Nastasi and Mr. Foster were very professional, courteous and made this move less stressful experience. I will definitely be using this company again in the future. Thanks for the great service!
Praful
the pre move estimate was made for 3 hours but they charged me for 5 hours....no additional furniture moved apart from what is there in the pre move estimate...
Response
<div class="bv-review-response-container">
<div>Thank you very much for taking the time to leave us feedback on your move with us. We sincerely apologize for the miscalculation when it come to estimating your move and it has been brought to our Customer Service Manager and Operations Manger’s attetention. Please contact our Quality Control Department should you have any further concerns with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you very much for taking the time to leave us feedback on your move with us. We sincerely apologize for the miscalculation when it come to estimating your move and it has been brought to our Customer Service Manager and Operations Manger’s attetention. Please contact our Quality Control Department should you have any further concerns with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cindy
Ron, Ty and Will could not have been more professional and helpful. Thanks so much.
Ellen
The two gentlemen did a great job. Wrapped all my items and were very efficient.
Debbie
The movers were late arriving to load. Did appear to handle my property carefully but were not willing to move items the office personnel said was acceptable. Complained about dressers being packed. Once arrived to unload, the supervisor spent lots of time on his phone, said they would not be happy moving furniture and boxes to multiple locations ( basement, upstairs, different rooms). Therefore were told to put all boxes in sunroom. We had to pay extra to have boxes moved to marked rooms. We were told that if they took bed apart they were supposed to put them back together. They stripped the bolt and cracked the wooded slat on a solid cherry bed and left it not assembled. The headboard for a king bed was not attached. Complain about taken furniture up stairs. Very dissatisfied!
