Reviews
Hannah-Lynn
I expected having the pack/move/unpack service would decrease my stress regarding moving. But I found myself doing more work to keep track of where things were. The packing was very disorganized and incomplete. Several items were missed in cabinets/drawers. Items were broken without anyone informing me. Things were not packed carefully as some boxes were half full and not stuffed to ensure things did not move, which I did not know until they were being unpacked. The men stated there was no unpacking service, to which I confirmed this with the main office, and even after the confirmation, I constantly need to oversee and and remind the men to unpack completely. I would have a very hard time recommending this company to anyone in the future.
Response
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<div>We are very sorry to hear that not all of the drawers were packed as they should have been. Please give our Quality Control Manager a call at 704-525-0555 so that we can see if there is anything we can do for you concerning the broken items.<br/><http://www.twomenandatruckrockhill.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear that not all of the drawers were packed as they should have been. Please give our Quality Control Manager a call at 704-525-0555 so that we can see if there is anything we can do for you concerning the broken items.<br/><http://www.twomenandatruckrockhill.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marie
Tye and James took care of my move. They were kind, professional and efficient. They were careful with everything and did an excellent job
Bruce
Don’t have time to go into details. You have changed considerably from previous moves. Never again.
Response
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<div>We are very sorry to hear that we didn't perform your move up to your expectations compared to your last move with us. We encourage you to give us a call at 704-525-0555 and ask for our Quality Control Manager and we'd be happy to go over what wasn't up to your satisfaction and to see if there is anything we can do for you.<br/><http://www.twomenandatruckrockhill.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear that we didn't perform your move up to your expectations compared to your last move with us. We encourage you to give us a call at 704-525-0555 and ask for our Quality Control Manager and we'd be happy to go over what wasn't up to your satisfaction and to see if there is anything we can do for you.<br/><http://www.twomenandatruckrockhill.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nilda
Nilda Puente said that was a very smooth and profesional and puntual service.
Serina
My husband and I absolutely loved Two men and a truck. David and Trayvon were EXCELLENT! They were on time, worked hard, affable, and took great care of our stuff. We were so impressed with how quickly the moved things, and how gentle they were with everything. We definitely will invest in Two Men and a Truck whenever we move again. It was such a great experience, and I didn't have to lift even one box! Thank you!
Angela
The guy who drove the truck proformance was not good but his helper was good
Response
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<div>Thank you very much for taking the time to let us know about your team's performance. We will pull your team aside to discuss how they can improve their performance.<br/><http://www.twomenandatruckrockhill.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you very much for taking the time to let us know about your team's performance. We will pull your team aside to discuss how they can improve their performance.<br/><http://www.twomenandatruckrockhill.com/></div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pam
Everybody we dealt with, from office staff to movers, were professional, courteous, knowledgeable, friendly and punctual. Friends and co-workers have recommended your company, but prior to that their logo of two stick men in a truck has always been pleasing and is great advertising in itself. Thank you for a smooth move!
Carolyn
my movers were clean, friendly and efficient..they did a good job. my movers were D. Burch, C. Wilson, and Lipscomb
Jayahthi
Overall good. We asked a follow up question and that was not serviced. The boys are great movers but packing needs a little more focus.
Laura
Well worth the money! The moving team was fast and professional! Overall very satisfied with the entire process!
