Reviews
Terry
Expeditious, professional, handles furniture with care.
Will request same workers when I move again. Couldn't ask for more. Great !!! They were very punctual arriving on time and getting right to work. The workers use time very wisely to get the job done in the allotted time or before. We truly trusted our treasured possessions in the hands of the professionals.
Will request same workers when I move again. Couldn't ask for more. Great !!! They were very punctual arriving on time and getting right to work. The workers use time very wisely to get the job done in the allotted time or before. We truly trusted our treasured possessions in the hands of the professionals.
Linda
Thanks so much to Jackson and the two guys working with him for doing an excellent job for me. I appreciate it so much
Thanks and stay safe, Linda
Thanks and stay safe, Linda
Barbara
The gentlemen were very thorough and polite. The only problem I had was they lost the screws to the back of the mirror. So I don't know how we're going to replace the screws. But I would use them again
Response
We're very sorry to hear that your screws were misplaced. Our Quality Control Manager will look into this and reach out with what he finds.
Jessica
I think the pace is too slow. It’s pay by the hour so naturally they would want to take longer than needed. And that showed. I expected a much faster and more efficient process. But over all the job got done and the men were very nice. Thanks
Response
We're happy to see that your move was completed under estimated time provided by our Move Coordinator and that they did a good job. Our mission is to have our guys complete jobs in a timely manner while still taking the time to move items carefully. We will pass along your feedback to our Operations Manager to review with your team to ensure that they are keeping timing in mind on their moves.
Noah
Couple of pros and cons:
Pros - guys showed up on time, were friendly and diligent. Not too much time on phone.
Cons - dinged up a wall pretty badly moving a larger piece of furniture, should have checked on the first departure (needed to comeback and do a walk-through), could have communicated before the left the first time. Did not fully assemble a bed.
Generally pretty good.
Pros - guys showed up on time, were friendly and diligent. Not too much time on phone.
Cons - dinged up a wall pretty badly moving a larger piece of furniture, should have checked on the first departure (needed to comeback and do a walk-through), could have communicated before the left the first time. Did not fully assemble a bed.
Generally pretty good.
Response
Thank you very much for bringing these concerns to our attention. Our Quality Control Manager will be in touch with you shortly to assist you with the dings on your furniture.
Evan
My three movers were courteous, pleasant, attentive, efficient, very careful and did an outstanding job. I was extremely pleased with my move.
Catherine
Both of my movers were amazing! They were friendly, professional, and careful with my belongings. Both movers definitely went out of their way to please offering to move more things than I requested. They made sure everything was exactly where I wanted it. I would highly recommend this team to anyone. Moving is such a stressful time & this team made it so easy! Thanks again so much!!!!!
Steven
PACKER DID NOT KNOW WHAT THEY WERE DOING THE PEOPLE THAT MOVED US OUT WHERE NOT CAREFULL TRACK MUD ALL OVER HOUSE DID NOT WRAP DOOR FRAME OR COVER FLOORS DID NOT COME WITH PROPER SUPPILES RUIN MY TV WITH TAP
Response
We are very sorry to hear that there was mud tracked in during your move. We encourage you to work with our Quality Control department so that we can assist you with your claim.
Sarah
I spoke at length with Dustin. He has all of my comments.
Response
We sincerely apologize for the miscommunication that occurred when confirming your move with us. We assure you that this is outside of our normal practice and give our deepest apologies.
Zelleka
Professional, competent and friendly team with excellent attitude.
Made our move stress free.
Thank you!
Made our move stress free.
Thank you!
