Reviews

06/28/2018

Sharon

out of 5 stars
I had your company pack (and I use that term very loosely. Very few of the boxes are marked so I know what room they go into. I'm still trying to find items that should have been marked on the box such as sheets, towels, etc. that you need right away. I gave both men black markers to write on the boxes so I don't understand why they didn't mark the boxes. Most of my breakable items were wrapped in paper, but there were a number of items just thrown in a box. One whole closet was not hung in wardrobe boxes, but just thrown into a box. All my clothes are wrinkled. Too many items were placed in the bottom of the wardrobe boxes so that all the clothes are wrinkled. I found mirrors placed in the bottom of a box with a large, heavy glass canister on top. I don't know how they didn't break.
Response
<div class="bv-review-response-container">
<div>Sharon,<br/><br/>Please give us a call at 919-878-8833 so that we can work together on a resolution. Thank you for the honest feedback and we look forward to talking with you on the best course of action in this matter.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/28/2018

Vicki

out of 5 stars
Two Men and a Truck were excellent, courteous and considerate from the beginning of my move to the end. Their attitude toward me and their fellow workers was very congenial and it was a HOT day. Will definitely recommend them to anyone!
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.
06/27/2018

Jennifer

out of 5 stars
The movers were very efficient and careful with my furniture wrapping antiques and taking their time to do things properly. The guys were very polite and worked hard. Unfortunately, during unpacking I discovered a gouge on a table and a broken glass, but that is part of moving...none off the antiques were damaged.
Response
Thank you for the 4-star review. We’re glad our Movers Who Care could support your move and appreciate you taking the time to share your experience.
06/27/2018

Christy

out of 5 stars
The guys were sweet and efficient as always. This is my 2nd time using 2 men and a truck and I will never use another moving company. You guys are Great!
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.
06/27/2018

Kelly

out of 5 stars
BillIe Was very helpful whenever I called. And the movers were very respectful, careful, and appreciative.
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.
06/26/2018

Chadwick

out of 5 stars
Most of the process was good. Everyone was professional. I was highly disappointed when I was told by the moving team that they were not going to move my pictures and TV's. I found this confusing as I was told by the appraiser that this would be done. Since it was the very end of the loading process I was unable to get these items moved and had to make an unscheduled trip back to the home I was moving from. As this is a four hour round trip it was not a great experience. I would have been nice to know this in advance.
Response
<div class="bv-review-response-container">
<div>Chadwick,<br/><br/>We are saddened to hear that our team was unable to exceed expectations during your recent service with our company. Please contact us at 919-878-8833 to discuss the best course of action to remedy the situation.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/26/2018

Steven

out of 5 stars
Excellent job! Can't thank you guys enough for all of your help. The moving team you sent over to my apartment was amazing!
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.
06/26/2018

Thomas

out of 5 stars
Movers were extremely hardworking, polite, professional and constantly busy.
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.
06/25/2018

Margaret

out of 5 stars
This is our third move in 18 months! We used Two Men and a Truck each time and we’re very satisfied with our moving team each time. What great folks. They work so hard and are careful of our belongings and us too. Thanks Jemil and Tony. You rock. Maggie and Richard.
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.
06/25/2018

James

out of 5 stars
Great job!! The men were very polite and professional. We’ve hired them before and we will use them again.
Response
Thank you for the wonderful review. It was a pleasure helping with your move, and we are proud to serve customers across our local community. On behalf of our TWO MEN AND A TRUCK® team, best wishes as you settle into your new space.