Reviews

08/27/2018

Brad

5 out of 5 stars
I was really happy with the overall experience. Robert, Austin and Ty really worked their tails off. Some heavy stuff going up and down stairs and not one complaint. They were very careful not to damage anything. Their attitude was very impressive considering they were at it for over 10 hours.
08/23/2018

Mellisa

5 out of 5 stars
Johnny was great~ I am sure you will miss him since he has to go back to college! Great staff as well.
08/18/2018

Kelly

5 out of 5 stars
Two Men and a Truck (or four men and a Truck in our case) made our moving experience so much better than it would have been! They were flexible with scheduling and very accommodating. They were efficient and motivated during the move. They were thoughtful and kind with us and our belongings. It was even the hottest day of the year, and they still maintained positive attitudes. We appreciated their help and it was money well spent!
08/16/2018

Donna

5 out of 5 stars
Still waiting for someone to come and repair the piece that fell off my armoire. Hopefully that will happen soon.
Response
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<div>Donna, Thanks for your feedback. I have been told the repairs have been handled to your satisfaction. Please let us know if we can do anything else.</div>
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08/15/2018

Jami

1 out of 5 stars
My reservation was moved accidentally to a different day. When I called the guy on the phone got very snippy. Turns out it was an internal error. Then everyone was nice & apologetic. They waived the travel time, but still arrived 2 1/2 hours late. One of the men was in training. They move VERY slowly. At the end of the day, they broke a glass jug filled with pennies on the porch. The jug was important + it took me 1 1/2 hours to clean up all the pennies. We filed a claim & the staff was very flippant about it. They made me feel like I was trying to rip them off. They are sending me $30, but what I wanted was an acknowledgement and apology. I've used your company several times before, but this was a horrible experience. Mistakes happen, but the lack of customer service was what made me mad.
08/14/2018

Loraine

5 out of 5 stars
all was good except they forgot a couple of items....and the office got the bill a bit scrambled...however everyone was polite and on time and overall I am satisfied and grateful
08/14/2018

Sue

5 out of 5 stars
Pleased overall. Would have appreciated hearing there was a two hour minimum fee; I would have moved less myself beforehand. I did read this in the paperwork received via email.
08/14/2018

Crystal

5 out of 5 stars
The guys worked hard, they did not poke among. They did a great job. Roll Tide!
08/13/2018

Mark

5 out of 5 stars
Two men helped us at a stressful time by being patient and the guys were friendly and handled our “stuff” with care. We were proud of Ben and his team. Thanks.
08/09/2018

Glen

4 out of 5 stars
The movers were hard working and kept busy the time they were on site. There needs to be more teamwork on larger items. One mover moved items that should have been done by two (safety issues up stairs...). The one person had to muscle the items that would have been done easier with the two movers. The ramp (tomy-lift style power ramp) on the truck was misused. Small items were individually taken up the ramp when several items would fit. This took extra time that was not necessary. The office staff underestimated the number of movers needed on the job. There were several large items that needed more than the two movers sent. One item was damaged and the paperwork and phone calls kept one worker away from the job for an extended period of time. I would have Ty move me again.