Reviews
Amy
As we prepared to move our office, I was very nervous about getting our furniture, appliances and files to our new location and limiting our down time. TMAAT - Office/phone staff - friendly and knowledgeable. Pre-move assessment person - Arrived on time, went through the office documenting how we needed each thing handled, explained the process and answered all questions. Moving crew - Professional, went over everything with us when they arrived so we all agreed to what was needed. They had obviously reviewed our file before they came. They moved everything without a scratch to any of the items or any of our walls or doors. The moving crew was excellent! I would request this group of young men for any future moves. TMAAT made our move successful and took away so much stress!
Response
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<div>Amy, It is kind words like yours that make us love what we do! Thank you so much for taking the time <br/>to share this with us. Best wishes in your new home!</div>
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<div>Amy, It is kind words like yours that make us love what we do! Thank you so much for taking the time <br/>to share this with us. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
The office person who helped me was courteous, kind, very timely and efficient. The moving staff were careful of our furniture, really knew how to pack and had helpful ideas for storage. They were also kind, courteous and easy to work with.
Response
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<div>Thank you for such a kind comment, Mary We are so happy to have helped you. Have a great <br/>day!</div>
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<div>Thank you for such a kind comment, Mary We are so happy to have helped you. Have a great <br/>day!</div>
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Ken
The packers ran out of wardrobe boxes, so just jammed my shirts into a regular box. Several items were damaged or broken. They left several items behind in Mississippi and did not move them to Arkansas so I had to make arrangements to have then brought to Arkansas.
Jessie
I had to make a long-distance at the very last minute. Two Men and Truck were very accommodating and professional throughout the quote process. When it came time to actual move my things the men were very nice and had a great attitude, even though they had two long days ahead of them. They also took very good care of my things and were very careful with packing some of my larger items on the day of the move. I can't recommend them enough!
Response
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<div>Hi Jessie, Thank you for taking the time to leave us a review, we truly appreciate it. We will be <br/>sure to share your kind words with the crew on your job. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jessie, Thank you for taking the time to leave us a review, we truly appreciate it. We will be <br/>sure to share your kind words with the crew on your job. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
I cannot say enough positive things about Steve and Daniel. They were professional, courteous, kind and extremely hard working.
Response
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<div>Hi Judy, Thank you for taking the time to leave us a review, we truly appreciate it. We will be <br/>sure to share your kind words with Steve and Daniel. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Judy, Thank you for taking the time to leave us a review, we truly appreciate it. We will be <br/>sure to share your kind words with Steve and Daniel. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ethel
I took off work to meet the guys given the window of time aprroximately 2:00 pm to 2:30 pm. No one had shown up by 3:30 pm so I called the office and ask did they forget about me. The guys had another job which would have take over half the night because the elevator didn't work and they had to walk the boxes. I was irate because no one told me this earlier. I had an important meeting at work I could have attended. I requested another crew at that point. Another crew came after I complained to the first guy that was supposed to come. They were there at 4:00 until 5:00. The service they provided was excellent, but the office staff service fell through the crack causing me extra stress of time wasted waiting and not attending a mandatory meeting missed at work, which I could have attended.
Response
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<div>Hello Ethel, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK® Jackson, MS, <br/>we strive to exceed our customers’ expectations and provide top-notch customer service. We are happy the crew was able to get the move finished up for you, and we apologize for the miscommunication in the office. If you have an other concerns regarding your move or any questions, please don't hesitate to give us a call at 601-853-9644. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Ethel, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK® Jackson, MS, <br/>we strive to exceed our customers’ expectations and provide top-notch customer service. We are happy the crew was able to get the move finished up for you, and we apologize for the miscommunication in the office. If you have an other concerns regarding your move or any questions, please don't hesitate to give us a call at 601-853-9644. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bill
The office staff was great. They answered all my questions in a friendly and professional manner. The moving guys did a great job. Had 4 guys that worked hard and had a great attitude. Would definitely use them again. Bill
Response
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<div>Thank you for such a kind comment, Bill! We are so happy to have helped you. Have a great <br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Bill! We are so happy to have helped you. Have a great <br/>day!</div>
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Don
3rd move by company. Excellent service each time by the entire company. Highly recommend to all who I know is moving.
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<div>Hello Don, Thank you for continuing to select us as your moving service! We appreciate the recommendations. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Don, Thank you for continuing to select us as your moving service! We appreciate the recommendations. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Helen
The crew was friendly and very professional. Worked hard, did not waste time. Enjoyed working with them.
Response
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<div>We are so happy to have helped you, Helen. Have a wonderful day!</div>
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<div>We are so happy to have helped you, Helen. Have a wonderful day!</div>
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Dina
Great overall and we really appreciate the donation of the move for our Non profit. The only challenge was that it was about 4pm before we heard from anyone and we thought it would be around 1pm so we were getting concerned.
