Reviews
Ethel
I took off work to meet the guys given the window of time aprroximately 2:00 pm to 2:30 pm. No one had shown up by 3:30 pm so I called the office and ask did they forget about me. The guys had another job which would have take over half the night because the elevator didn't work and they had to walk the boxes. I was irate because no one told me this earlier. I had an important meeting at work I could have attended. I requested another crew at that point. Another crew came after I complained to the first guy that was supposed to come. They were there at 4:00 until 5:00. The service they provided was excellent, but the office staff service fell through the crack causing me extra stress of time wasted waiting and not attending a mandatory meeting missed at work, which I could have attended.
Response
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<div>Hello Ethel, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK® Jackson, MS, <br/>we strive to exceed our customers’ expectations and provide top-notch customer service. We are happy the crew was able to get the move finished up for you, and we apologize for the miscommunication in the office. If you have an other concerns regarding your move or any questions, please don't hesitate to give us a call at 601-853-9644. Thank you!</div>
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<div>Hello Ethel, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK® Jackson, MS, <br/>we strive to exceed our customers’ expectations and provide top-notch customer service. We are happy the crew was able to get the move finished up for you, and we apologize for the miscommunication in the office. If you have an other concerns regarding your move or any questions, please don't hesitate to give us a call at 601-853-9644. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bill
The office staff was great. They answered all my questions in a friendly and professional manner. The moving guys did a great job. Had 4 guys that worked hard and had a great attitude. Would definitely use them again. Bill
Response
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<div>Thank you for such a kind comment, Bill! We are so happy to have helped you. Have a great <br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Bill! We are so happy to have helped you. Have a great <br/>day!</div>
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Don
3rd move by company. Excellent service each time by the entire company. Highly recommend to all who I know is moving.
Response
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<div>Hello Don, Thank you for continuing to select us as your moving service! We appreciate the recommendations. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Don, Thank you for continuing to select us as your moving service! We appreciate the recommendations. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Helen
The crew was friendly and very professional. Worked hard, did not waste time. Enjoyed working with them.
Response
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<div>We are so happy to have helped you, Helen. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy to have helped you, Helen. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dina
Great overall and we really appreciate the donation of the move for our Non profit. The only challenge was that it was about 4pm before we heard from anyone and we thought it would be around 1pm so we were getting concerned.
Jerry
The moving team was careful with the piece they were moving and also with the furniture that was in place and with my walls and doors and carpets. They were very efficient, wasting no time that would cost me extra. And they were courteous and polite which is always appreciated. I would recommend your company for any size move.
Charlie
Couldn't have asked for any better crew. Good job.
Rachel
Two Men and a Truck went out of their way to accommodate changes in my moving schedule. The movers were all very friendly and I couldn’t believe how fast they were! I’ve used them several times before and will definitely use them again in the future!
Michelle
Best money ever spent. The movers were kind, courteous, friendly! They were very professional. The move was fast. They worked continually and never took a break!! I will definitely recommend y’all to friends and family.
Heather
These men were courteous, polite and worked real hard. Very impressed again
