Reviews

11/15/2017

Marci

3 out of 5 stars
I've had numerous conversations with the office staff and they have been very helpful and responsive. I also spoke to them during my move and they were extremely helpful as well as contacting the driver with the issues presented. James was very professional and I have no complaint with the move service. Owen was extremely unprofessional. He was on the phone the entire unload and cursed twice in front of my daughter while he was unloading. He was arguing with someone on the phone to the extreme of raising his voice. I used your services because I had an exceptional experience with the original move in November 2016. I am very disappointed with the service this time and I am also disappointed with the owner's unwillingness to waive my full unloading fee based on the facts above.
Response
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<div>Hello Marci, thank you for bringing this to our attention. We are so sorry this occurred during your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at 228-284-1736.</div>
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11/15/2017

Kari

5 out of 5 stars
I cannot express my gratitude to the movers for the hard work they did during my move. They were courtenous for my belongings as well as my needs with tight spaces.
Response
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<div>Kari, Thank you so much for taking the time to share your move experience with us. We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
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11/15/2017

Diane

5 out of 5 stars
I couldnt be happier with my moving experience. The three men were very efficient, and their attitude and approach to their task was wonderful. They worked well as a team. There was no damage to my things. The move took two days but they made it seem less burdensome. they are a credit to three men and a truck. Thanks to Lacarius, Parrish and Blake. Alicia was very easy to work with. No complaints from me! The whole experience made a difficult task seem almost pleasant! Thanks to all. Diane
Response
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
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11/08/2017

Karen

3 out of 5 stars
They were very polite and friendly. I did not know they would not be bringing any type of packing materials at all. I was constantly asked what was going. They did not move my master bathroom or my two hall clossets. I ended up having to fill my car 3 times to get it all moved. Before any work was done one of the movers mentioned a tip, a little odd.
Response
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<div>Hello,Marci, we are sorry to hear of your frustration and can assure you the behavior you have described<br/>is not the norm here at TWO MEN AND A TRUCK&reg;. Please contact our local office at 228-284-1736 to discuss<br/>your concerns. Thank you!</div>
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11/08/2017

Michael

5 out of 5 stars
Canandacirc;??t say enough good about Trevor, Pedrick, and Brian. They were conscientious about our belongings and took great care in the packing and loading. We were worried about the extra costs of needing an additional truck, but they engineered the packing so expertly, it wasnandacirc;??t needed. They saved us several thousand dollars. Big plus, they communicated with us. They were quick to call and keep in touch which kept our anxiety in check. Boxes were well labeled which made finding things so much easier. If it were possible, the next time I move, I would want these three men again. Please give them my thanks.
Mike A.
Response
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<div>Mr. Mike, thank you for your positive review. We are so pleased our team could help make your moving experience positive and stress-free. We will be sure to share your kind words with Trevor, Pedrick, and Brian. We look forward to working with you in the future!</div>
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10/31/2017

Sandy

5 out of 5 stars
It was Great Thank y'all very much . But i have e-mail and ask for a itemized copy of my bill and have not received it if I could get that it would be good !
Response
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<div>Sandy, thank you for your positive review! We are sorry to hear that you have not received your invoice. If you still need this, please give us a call at 228-284-1736. Have a great day!</div>
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10/28/2017

Kathy

5 out of 5 stars
Trevor and Apollo were GREAT!! Couldnt ask for better!! Thanks guys!
Response
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<div>Kathy, thank you for your positive review. We are pleased to hear that you were happy with your move crew and their performance! If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
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10/25/2017

Dan

5 out of 5 stars
The three men were professional, efficient and personable. Will request the same team to move us into our next home.
Response
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<div>Dan, thank you for your kind words and positive review! Your message is very kind and I will be sure to pass it on to our team. We look forward to working with you in the future!</div>
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10/24/2017

Lorna

5 out of 5 stars
The young men were very careful with our property and very nice guys. If we need help again we would hire them.
Response
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<div>Lorna, thank you for your positive review. We are so happy to have helped you. We hope you are settling into your new home well. If you need any help in the future, please let us know.</div>
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10/24/2017

Nancy

5 out of 5 stars
Our movers had to unload to a 3rd floor apartment. Their work day with our move lasted a total of 7 hours, including 3 hours of travel time. Never did they complain or slow their pace. They were on time, personable, professional and efficient. I would recommend this group to my friends and family without hesitation.
Response
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<div>Nancy, thank you for your positive review and recommendations. We are pleased to have exceeded your expectations during your move process! Should you need any future assistance, please let us know!</div>
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