Reviews
Dan
Hello, my bill for moving a dining room set and a bedroom set 8 miles was over $410 - significantly more than the estimate of $230-290. I sent an email to the office staff last Friday and also spoke with someone on the phone (who asked how things went) and told them of my displeasure with such a high bill for a small job and so high above the estimate. No response
Response
hello Dan,
We will share your post with all managers to find out who you talked to and get this resolved as fast as possible for you.
It will be our pleasure to turn this situation around for you.
We will share your post with all managers to find out who you talked to and get this resolved as fast as possible for you.
It will be our pleasure to turn this situation around for you.
Scott
Aaron and Clayton were outstanding fellows to have helping us at a high pressure time. Great sense of humor, skilled, hard workers, and very careful with everything they moved. Would use them again without hesitation.
Response
Thank you Scott, we are glad that Aaron and Clayton were helpful and that you had a great experience. Blessings to you this year and we will be happy to help you move forward again should you need us.
Carol
Steve and Kenneth were an amazing team. They were very Respectful of the furniture, super efficient and a delight to work with. He wasted no time getting things packed up and set up at our new location. Grateful!
Response
Thanks Carol,
We are very thankful for Steven and Kenneth. They are such a great team. Our company is built on great employees such as them. Glad you had a great move experience. Thank you for choosing Two Men and a Truck.
We are very thankful for Steven and Kenneth. They are such a great team. Our company is built on great employees such as them. Glad you had a great move experience. Thank you for choosing Two Men and a Truck.
Aaron
You guys are always amazing. Service is first class and wouldn’t consider using or recommending any other company.
Response
Thank you Aaron, we are very thankful for your support and for choosing Two Men and a Truck and for giving us a 5 star report. Have a great weekend and 2020.
Dan
Instead of asking a few questions before the move to decide what is involved, it would be much better to ask a lot more questions or send someone out to size up the job before the job.
Response
THank you Dan for your feedback. If we could onsite every job we would. We do about 4000 moves a year and that makes it really difficult. If you ever need services again you are always welcome to request an onsite and we will work to fit that in the schedule. Blessings to you this 2020.
Tammy
In October I moved from my home and placed everything in storage DeAndre was part of the moving crew he was fantastic then! I was very pleased to see he was part of the crew when it was time to move my belongings out of storage into my new home! This young man works circles around The other Two young men that were with him!
Response
Thank you Tammy, we are glad that you are pleased with DeAndre. You will probably be getting an email or phone call from us to apologize that you did not receive a 5 star performance. We look forward to caring for any concerns you may have.
Thanks Tammy
Thanks Tammy
Ladd
The moving team was very professional, courteous, and worked hard. The only issue to point out is that I was very specific about asking for a call from someone to determine what account the final settlement needed to come out of. On my invoice, it states to SEE NOTES. No one ever called me to check and our final balance, (around $1000) came out of the wrong account.
Response
Good Morning Ladd, we are very thankful that you have shared your thoughts and comments. We will look into these matters for you and let our accountant know so that we can get you what you have requested. Please expect a response today. thanks Ladd
Carl
The office staff was able to squeeze me in on short notice. The movers were great with a very positive attitude! Thanks for saving the day on our move!
Response
Hello Carl, glad we could accommodate your move request. Thank you for reaching out to Two Men and a Truck. We hope you have a great 2020 and many blessings to you.
Kristy
The three young men were professional and efficient. Very much gentlemen, I would recommend them to everyone. Thank you!
Response
Good Morning Kristy,
Thank you for sharing your review with us. We appreciate you being our customer and are certainly glad that you had a great experience. Thank you Kristy,
Thank you for sharing your review with us. We appreciate you being our customer and are certainly glad that you had a great experience. Thank you Kristy,
Paul
I've used twomen for multiple moves and have had a good experience each time. Moves are tough. Competent professionals helps mitigate the pain. Highly recommend these guys!
Response
Good morning Paul, thank you for choosing Two Men and a Truck and we really appreciate your recommendation. It is our highest honor. We wish you a great 2020 and will be happy to be your mover of choice in the future. blessings,
