Reviews
Mary
the sale of our house was not exactly smooth & there were a lot of hiccups. We had to change our move date by 2 days because of a last minute title glitch. You all were very understanding and sympathetic to our situation. this was one last thing we didn't have to stress over because you had our back. Our movers were fantastic and had to deal with roofers getting finished up at the house. They handled it beautifully. thanks two men and truck!!
Chad
I had the best experience with 2 Men and a Truck. The movers were extremely personable and friendly. I would definitely recommend them to anyone asking for recommendations on movers.
Greg
The guys all had great team attitude.
They all were focused on doing a great job and making sure I was pleased.
They all were focused on doing a great job and making sure I was pleased.
Mikel
The movers seemed very slow. 4 hours to move about 40 items. Then the truck wasn't large enough, so a few items were left behind. There was a miscommunication between the estimator and the movers. 1 large sectional sofa became in the movers mind a 6 piece sofa set. So they whined there were more items then they were told.
Response
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<div>We are very sorry your experience wasn't exceptional Mikel. We aim to provide the most accurate estimates based on the information presented to us when we construct the estimate, as well as a 5-star experience from beginning to end! We will be sure to take the appropriate measures to avoid a situation like this ever happening again. Thank you for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry your experience wasn't exceptional Mikel. We aim to provide the most accurate estimates based on the information presented to us when we construct the estimate, as well as a 5-star experience from beginning to end! We will be sure to take the appropriate measures to avoid a situation like this ever happening again. Thank you for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melissa
The 3 men who completed our in home move were fantastic. They had to move a large gun safe. Never once complained and were determined to complete this move. They got right to work as soon as they arrived and never stopped till it was completed. These men did an awesome job!
Pearl
The young men who took care of my moving needs were very polite, professional, quick and I was very satisfied with their work.
Carly
The movers were great and quick! A mirror and stool were broken but they weren't that important to me. Otherwise, these guys were troopers moving me in the rain in a timely manner and positive attitude!
Carrie
Jackson one of my movers was wonderful!
The reason I did not give excellent overall is that the estimate was so off. So time took double what they said so the cost was double. Was not the movers fault they worked hard!!
The reason I did not give excellent overall is that the estimate was so off. So time took double what they said so the cost was double. Was not the movers fault they worked hard!!
Response
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<div>Thank you for your review Carrie! We do everything we can to provide the most accurate estimate based on the information we receive while building the estimate. We are extremely happy to hear our crew worked hard for you though!! Go ahead and give us a call the next time you move and we will make sure all items are covered on the next estimate so this situation doesn't reoccur! Thank you for using TWO MEN AND A TRUCK Carrie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review Carrie! We do everything we can to provide the most accurate estimate based on the information we receive while building the estimate. We are extremely happy to hear our crew worked hard for you though!! Go ahead and give us a call the next time you move and we will make sure all items are covered on the next estimate so this situation doesn't reoccur! Thank you for using TWO MEN AND A TRUCK Carrie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tish
The team sent to me were very poor in their efforts. On their phones and goofing off. Had to notify supervisor 3 hours into the move and he immediately rectified the situation and brought in a 2nd truck and 2nd team and got the job done. I am a repeat customer (6-7 times) and never had a problem with Two Men & A Truck. Always polite and professional until this move. I will say they addressed the problem and fixed it IMMEDIATELY! Great customer service and in the end, they fixed the problem and kept me as a loyal customer. I would recommend Two Men and A Truck.
Response
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<div>We are sorry to hear about the initial crew Tish but good to hear the situation was rectified immediately! We want to thank you for your repeat business with us and your referral. The crews will be addressed about phone usage to avoid any future occurrences! Thank you for choosing TWO MEN AND A TRUCK again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are sorry to hear about the initial crew Tish but good to hear the situation was rectified immediately! We want to thank you for your repeat business with us and your referral. The crews will be addressed about phone usage to avoid any future occurrences! Thank you for choosing TWO MEN AND A TRUCK again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Conni
We had an excellent experience from start to finish. Any & Clay in the office were very helpful & easy to work with. We were promptly provided a bid & the final charge was actually less. Our moving team, John, Josh, & Tay were professional, personable & experienced. I’d ask for them again. Well done team. We highly recommend you and will certainly use you again for any future moving needs.
