Reviews
Robin
They were one of the best teams ever. They unhooked and hooked up appliances but did not vent the dryer and we really needed assistance with that and thought they would do it
Response
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<div>Thanks for the great review Robin! We have the best movers and drivers in the industry but not the best plumbers. We always explain during your pre-move call that while we will move and place your washer and dryer, we are not allowed to hook it up. It seems that your team went a bit above the expected level of service by hooking up the appliances but not the vent. We will talk with this team to ensure this mix-up does not occur on future moves. Thanks for taking the time to leave us a great review Robin!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for the great review Robin! We have the best movers and drivers in the industry but not the best plumbers. We always explain during your pre-move call that while we will move and place your washer and dryer, we are not allowed to hook it up. It seems that your team went a bit above the expected level of service by hooking up the appliances but not the vent. We will talk with this team to ensure this mix-up does not occur on future moves. Thanks for taking the time to leave us a great review Robin!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelli
The team that showed up before 9am and had me loaded and into my new place by 2pm. They were great to work with and very helpful!! KClark
Geoffrey
Movers listen to everything we said and asked. Very happy with the friendliness and quality.
Carol
The men were efficient and cordial. I had used another mover before but they were not available. I am very pleased with my experience with Two Men and a Truck.
James
The guys were great everything was wrapped, and moved with care
Evelyn
We moved from one location to another very close, but Two Men and a Truck took the same care of our possessions as if we'd moved 500 miles. The team was fast, courteous, and hard-working. We will definitely use you guys again and recommend you.
Mary
The moving team were EXCELLENT! Noah, the team boss was the best - so friendly and helpful. The guys were just so energetic and got the job done fast. My contact with the "office" was a little frustrating - the girl just didn't seem to understand what I was telling her and way overestimated what I had to move. When I told her I had things in two storage lockers now instead of one, she kept trying to tell me I had increased what I had to move and wanted to schedule two trucks. I told her it was the same AMOUNT of stuff, just now in a different location - from my home to the storage locker. Anyway, it all worked out great and i would definitely use again and recommend to anyone. The "three guys and a truck" that helped me were just GREAT. Can I give more than a ten? They earned it!!
Noelle
Two of the movers were good. They asked what was being moved and where to put it in the next house. One mover kept talking to me though and at one point told me how beautiful I looked (I didn’t, I’d been moving since 7am and was dressed in my husbands clothes), which really changed how I felt about the movers. I never used movers before so it was an unusual experience but that guy made it completely uncomfortable. I just don’t think that’s how men and women should interact in this situation. I’d still recommend based on the other two guys, but that guy made me feel weird and it made it hard to be around them and tell them where to put things. I just wanted to get it over with so they would leave.
Response
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<div>We apologize for your experience Noelle. This is the exact opposite of the experience we are trying to provide. You can rest assured the proper action was taken to ensure situations like this will no longer occur. Thanks for bringing this to our attention. Hopefully you can give us another shot to show you the 5-star service we are famous for!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We apologize for your experience Noelle. This is the exact opposite of the experience we are trying to provide. You can rest assured the proper action was taken to ensure situations like this will no longer occur. Thanks for bringing this to our attention. Hopefully you can give us another shot to show you the 5-star service we are famous for!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brent
The moving crew showed up on time at our home in Kansas City and had us loaded in about four hours. The crew delivered our furniture at our Columbus house at the scheduled time. The crew was friendly and took great care in being mindful of our newly finished wood floors. Hopefully we don't have to move again in the near future but we would certainly use Two Men and a Truck again and will recommend you to our friends.
Kim
We had a great experience. Your teams were engaging but also hard working. They took extra care with items without us having to ask. We will be using you again.
