Reviews
Andrea
There was miscommunication for the amount of items that needed to be moved. The movers showed up 30 minutes early and stayed until 7:30 when the job was done. They both had great attitudes and were phenomenal and hardworking. The office did make an allowance to compensation the miscommunication. Overall I highly recommend Two Men and a Truck especially if you get the two young men that moved us. Thank you guys!!!
Jayn
The guys were great and were very careful with my furniture. I would use again, if needed.
Jennifer
They were late to my appointment, lost the hardware for my daughters bed, spent valuable time looking for the hardware that THEY lost. Seemed to take their time. Then the guys that were sent a couple days later to fix my daughters bed left screws in that are OBVIOUSLY way too big and jut out an inch and a half. I’m very unsatisfied.
Oh, and one of the mover guys was flirting with my daughter and had her take his phone number. “I’ve been looking for a friend, with your name.” That’s what he said.
Two men and a truck needs to make this right. I haven’t posted my review yet on the internet, and I’d like it to be a good review rather than this.
Oh, and one of the mover guys was flirting with my daughter and had her take his phone number. “I’ve been looking for a friend, with your name.” That’s what he said.
Two men and a truck needs to make this right. I haven’t posted my review yet on the internet, and I’d like it to be a good review rather than this.
Response
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<div>Jennifer, we are terribly sorry for your experience! We are looking into your move currently and we will be sure to take appropriate measure to ensure these issues will no longer occur. Thank you for bringing this to our attention Jennifer. We hope you can give us one more chance to show you why we are called the "Movers Who Care." Have a wonderful day Jennifer!</div>
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<div>Jennifer, we are terribly sorry for your experience! We are looking into your move currently and we will be sure to take appropriate measure to ensure these issues will no longer occur. Thank you for bringing this to our attention Jennifer. We hope you can give us one more chance to show you why we are called the "Movers Who Care." Have a wonderful day Jennifer!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
Two Men and a Truck were able to get my move scheduled with short notice with a good price. The movers were very nice with great attitudes and explained everything in detail. Very glad to have them present on move day to move my heavy furniture.
Derek
We scheduled a move but then had to change it a couple of times due to closing issues. The office staff was super helpful and understanding with the situation. The day of the move, the 2 guys came early and got to work right away. They were both really friendly and helpful. They got everything loaded and even helped us move something that wasn't being moved to the new address. Once at the new place, they got everything unloaded quickly and moved into the apartment without issues. They even tried to not tie up the elevator so other residents could continue to use it.
Dennis
Very professional, not a single cuss word out of any of them. The actually seemed to want to be there and help, no complaining about what goes , stays or the fitting of the couch thru the door. Whatever they took apart they put back together at the end.
I don't plan on moving again, any time soon, but if I do I'll definitely check into hiring 2 men & a truck again.
Only wished I had gotten a big truck, I had more stuff than truck space.
THANK YOU, Dennis
I don't plan on moving again, any time soon, but if I do I'll definitely check into hiring 2 men & a truck again.
Only wished I had gotten a big truck, I had more stuff than truck space.
THANK YOU, Dennis
Donna
This company was very courteous to me on the phone and seemed they really wanted to move my belongings. They arrived promptly on moving day treated all my items with love and care being very careful. They placed them in the new rooms in the new place with the same great care. All workers were very friendly and polite
Mark
Once the truck and men arrived, things went very smooth and quick. The guys were friendly and careful. I was moving a bed that was to replace a rental bed. The guys had no problem taking the rental bed down and moving it to a storage area in addition to moving our furniture. From the time they arrived, until they completed the move, it was 75 minutes - and that includes a 30 minute drive across town.
The reasons I did not give complete Excellent scores was due to the time of the arrival of the truck (90 minutes into the 2 hour window) and the charge for additional time for the team to drive to the pickup location and the time to drive back to their garage (that driving time was almost as long as the actual time I saw the team).
The reasons I did not give complete Excellent scores was due to the time of the arrival of the truck (90 minutes into the 2 hour window) and the charge for additional time for the team to drive to the pickup location and the time to drive back to their garage (that driving time was almost as long as the actual time I saw the team).
Response
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<div>Thanks for your feedback Mark! If we were unclear about the drive time in our initial call, we do apologize! We never want to surprise customers with added fees so we do our very best to ensure every customer is aware of all the costs of moving. We will take note of this and bring it up during our ongoing training meetings. Thanks for giving us a call Mark!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your feedback Mark! If we were unclear about the drive time in our initial call, we do apologize! We never want to surprise customers with added fees so we do our very best to ensure every customer is aware of all the costs of moving. We will take note of this and bring it up during our ongoing training meetings. Thanks for giving us a call Mark!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
Price and Kevin were great! Very careful with our houses/belongings and communicated well throughout the move. Quickly addressed any concerns we had. Both were very polite and respectful. If you need to move I would ask for the team of Price and Kevin, they will take care of you and your belongings!
Vicki
Lamonte, Edward, and Demarcus were terrific. They worked well together and made the move go fast and with no issues.
