Reviews
Janine
The service was very good. But the price was extremely High for just moving into 1 bedroom apartment. I will not go back due to the price was way to high. I think charging around 500 to 550 would have been more than enough. Considering what I had. I'm sorry, I would not recommend 2 men in a truck. Too pricey.
Response
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<div>We are happy to hear the service was satisfactory for you Janine! We never claim to be the cheapest movers in town but we do aim to be the top service provider! With professionally trained, company hired (no day labor or contractors) , drug-tested, background checked crew members and proper equipment to protect items, as well as techniques that protect our movers and your items / households we invest into each and every move. Combined with fuel, insurance, worker compensation, and item coverage we aim to provide the best value over cutting our quality and having a lower price point. Apartments on upper floors do take more time versus floor level apartments, but we do strive to train each crew member efficiency, and to meet or aim below the estimates given before the move, without creating an unsafe environment for your items and themselves. We will continue to provide the most value we possibly can for everybody! We hope if someone asks, that you will recommend our quality of service vs just seeing us as a price point. Thank you for taking time to leave us a great review Janine!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are happy to hear the service was satisfactory for you Janine! We never claim to be the cheapest movers in town but we do aim to be the top service provider! With professionally trained, company hired (no day labor or contractors) , drug-tested, background checked crew members and proper equipment to protect items, as well as techniques that protect our movers and your items / households we invest into each and every move. Combined with fuel, insurance, worker compensation, and item coverage we aim to provide the best value over cutting our quality and having a lower price point. Apartments on upper floors do take more time versus floor level apartments, but we do strive to train each crew member efficiency, and to meet or aim below the estimates given before the move, without creating an unsafe environment for your items and themselves. We will continue to provide the most value we possibly can for everybody! We hope if someone asks, that you will recommend our quality of service vs just seeing us as a price point. Thank you for taking time to leave us a great review Janine!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tony
Never using again. Movers were slow and stood around waiting for his teammates instead of initiating by himself. Bumped my items into walls.
Response
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<div>Thank you for bringing this up to us Tony. We are sorry you are unhappy with your moving experience. We would be more than happy to rectify the situation with you, as we were unaware of these damages. Please give us a call at the office, and ask to speak with our Customer Care Manager Clay. Our number is 816-393-0441. Thank you for moving with Two Men and a Truck, we hope you have a great evening!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for bringing this up to us Tony. We are sorry you are unhappy with your moving experience. We would be more than happy to rectify the situation with you, as we were unaware of these damages. Please give us a call at the office, and ask to speak with our Customer Care Manager Clay. Our number is 816-393-0441. Thank you for moving with Two Men and a Truck, we hope you have a great evening!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Theresa
Took 7 hours to move an empty one bedroom apartment. One hour was loading and unloading totes already placed in garage, one hour was drive time and the other 5 was left axing and unload 6 pieces of furniture. Never again.
Response
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<div>Theresa, we are very sorry to hear about your experience. We strive to provide 5-Star service across the board, but it seems we dropped the ball on your move. For this we wholeheartedly apologize. Please give our office a call at 816-393-0441 at your earliest convenience so we can work to turn your experience into a positive outcome. Thank you for informing us about this situation, have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Theresa, we are very sorry to hear about your experience. We strive to provide 5-Star service across the board, but it seems we dropped the ball on your move. For this we wholeheartedly apologize. Please give our office a call at 816-393-0441 at your earliest convenience so we can work to turn your experience into a positive outcome. Thank you for informing us about this situation, have a wonderful day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
Gabe, Jamal,and Lamont where great. They took care of our stuff with great care even in a rain storm. Great experience. I would definitely recommended this company to all.
Hunter
The office staff seemed down to earth and not your typical corporate robot service. The guys showed up and were very nice. They didn't seem to dislike their job and were helpful and communicated all their concerns.
:)
:)
Donna
They were all very courteous, respectful and polite. They took great care of my belongings. Donna
Martha
I have used Two Men and a Truck multiple times and they have never let me down.
Michael
The Moving team as excellent and handled all our items carefully. I would definitely use them again.
Gabriel
Great serviced. Movers were hard working and fast. They took care of our items and did not damage anything. We have used you twice now and would not consider even looking at another company before reaching out to you. Thanks!
Kathy
After my move was screwed up by 2 other moving companies I was overjoyed by the work that the people of Two Men And A Truck did. The office staff were careful in trying to figure out what I still needed to move, and were cost conscious as well. Got every last thing out, intact, in 1 day. The guys that came were very helpful, not really expecting me to do anything. Did their very best to get the boxes moved into what spots remained in the new apartment.
I am very pleased and will certainly use Two Men And A Truck again, as well as suggesting them to my friends.
I am very pleased and will certainly use Two Men And A Truck again, as well as suggesting them to my friends.
