or
Reviews
Debra
Billing needs improvements
Receipt method does not work
Communicate complete process required of customer. In communication stated if problem contact us. No problem existed BUT you really needed to hear her from me as stated in following day communication. I understand your requirements to have person on site. You must make known that you require to hear from me regardless if there is a proble
Receipt method does not work
Communicate complete process required of customer. In communication stated if problem contact us. No problem existed BUT you really needed to hear her from me as stated in following day communication. I understand your requirements to have person on site. You must make known that you require to hear from me regardless if there is a proble
Response
Thank you for your feedback. I’m sorry to hear about the issues you encountered with the billing process and communication. We strive to provide a seamless experience, and it’s clear we fell short in this instance. I appreciate you bringing these concerns to our attention. We will review and improve our billing and communication procedures to ensure clearer instructions and more effective processes in the future. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Angelica
A seamless experience from the quote to the move. You were understanding of budget and prioritizing. The young men who showed up were professional, polite, kind, and made the whole experience comfortable. Will absolutely be recommending you to others!
Response
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a seamless experience from start to finish and that our team’s professionalism and kindness made your move comfortable. It’s great to know we were able to accommodate your budget and priorities. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future!
Joan
Was very pleased with the whole process, our moving team was fantastic. They paid attention to detail and nerver questioned anything, they were very professional and cutious. Made the move so much easier. Would use the company again and will recommend.
Thanks
Joan
Thanks
Joan
Response
Thank you so much for your feedback, Joan! We’re thrilled to hear that you were pleased with the whole process and that our moving team made your move easier with their attention to detail and professionalism. It’s wonderful to know you would use our company again and recommend us to others. If you need any assistance in the future, please don’t hesitate to reach out. Thanks again!
Barb
The gal and guy who came to my house were awesome.
They worked well as a team, gave good direction and were efficient with their time and efforts.
I would most definitely call this company in the future.
They worked well as a team, gave good direction and were efficient with their time and efforts.
I would most definitely call this company in the future.
Response
Thank you for your positive feedback! We’re delighted to hear that the team provided awesome service, worked well together, and were efficient with their time and efforts. It’s great to know you would call us again in the future. We look forward to assisting you with any future moves!
Philip
I am a senior with disabilities who had to move from the family home after losing my wife. I sensed that the moving guys understood that and we're very careful, competent and caring. That meant a lot to me.
Response
Thank you for sharing your experience. I’m deeply touched to hear that our team provided the care and sensitivity you needed during such a challenging time. It’s heartening to know they were competent, careful, and compassionate in handling your move. If there’s anything more we can do for you or if you need any further assistance, please don’t hesitate to reach out. Wishing you all the best.
Tatyana
I used this company two times and was very pleased with the services they provided. It was easy to make an appointment, estimate was done very quickly, the team arrived on time, and everything was completed in timely and very professional manner.
So, my big Thank You to the company!
So, my big Thank You to the company!
Response
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our services on both occasions. It’s great to know that the appointment process, estimate, and execution of the move all met your expectations. We truly appreciate your continued trust in our company. A big thank you to you as well for your support and feedback! If you need any assistance in the future, don’t hesitate to reach out.
Justin
What a great crew that came to move our stuff! Friendly, courteous, and careful. Would use again!!
Response
Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience with our crew. It’s wonderful to know they were friendly, courteous, and careful throughout the move. We’d be happy to assist you again in the future if you need us. Thanks for your recommendation!
Terra
We have used Two Men and Truck on multiple occasions. We’ve never had a bad experience. Great service from start to end!
Response
Thank you for your continued trust in our services! We’re delighted to hear that you’ve had great experiences with us each time and that our service has met your expectations from start to end. We truly appreciate your loyalty and look forward to assisting you again in the future!
Richard
Service was great on all aspects of the moving process. The only concern was one piece of furniture was damaged during the move thus the four star rating for the movers.
Response
Thank you for your feedback! We’re glad to hear that you were pleased with the overall service. I’m sorry to learn about the damage to one of your pieces of furniture. This is not the level of care we strive for, and I’d like to address this issue to ensure it’s resolved. Please contact our customer service team so we can discuss the situation further and make things right. Thank you for bringing this to our attention.
LeAnn
I've used Two Men several times previously in other states and always had a good experience. However, this time it was a lot simpler (less stuff) and the team was outstanding to say the least.
Very focused but with a sense of humor, quick to adjust to everything and really the best movers I've ever had. Definitely a five star team!!
Very focused but with a sense of humor, quick to adjust to everything and really the best movers I've ever had. Definitely a five star team!!
Response
Thank you so much for your fantastic feedback! We’re thrilled to hear that, once again, your experience with us was excellent, and that this time, the team truly stood out. It’s wonderful to know they were focused, adaptable, and brought a great sense of humor to the job. We appreciate your kind words and your five-star rating! If you need our services again in the future, we’ll be here to assist.
