Reviews
Elizabeth
Great service! The team kept us informed of a short delay and when they arrived they were able to move things quickly and efficiently. I think this is the third time I have used their moving service and have never been disappointed.
Response
Thank you so much for your kind feedback and for being a loyal customer! We're delighted to hear that you had another positive experience with our team. Keeping you informed and ensuring a quick, efficient move is always our goal, and we're glad we could deliver that once again. We truly appreciate your continued trust in our services and look forward to assisting you with any future moves!
Linda
The moving team was professional, efficient, careful, and friendly.
Response
Thank you for your feedback! We’re so glad to hear that you had a great experience with our moving team. It’s wonderful to know they were professional, efficient, careful, and friendly throughout the process. If you need any help in the future, please feel free to reach out!
Rich
Cole, August and the entire team that helped us move were great! Courteous, respectful, hard working and a pleasure to work with on our move.
Response
Thank you for sharing your feedback! We're delighted to hear that Cole, August, and the entire team made your move a great experience. It's wonderful to know they were courteous, respectful, and hardworking. We strive to provide the best service possible, and your kind words mean a lot to us. If you ever need our assistance again, please don't hesitate to reach out!
Mary
My moving team was on time and very nice. I had been told that my dresser would be wrapped in bubble wrap. It was not and it got scratched up pretty badly. My dining room table also got scratched as did a small antique table. One of the movers had dirty hands from trying to disassemble my headboard. He got dirt on a new chair, at which point I saw what was going on and asked him to wash
Response
Thank you for taking the time to provide your feedback. I’m glad to hear that your moving team was punctual and friendly. However, I’m very sorry to learn about the issues you encountered with your furniture. This is not the level of care we aim to provide, and I sincerely apologize for the damage and inconvenience caused. We take these concerns seriously, and I would like to ensure this situation is addressed promptly. Please reach out to our customer service team so we can discuss how to make things right for you. Thank you for bringing this to our attention.
Debra
Billing needs improvements
Receipt method does not work
Communicate complete process required of customer. In communication stated if problem contact us. No problem existed BUT you really needed to hear her from me as stated in following day communication. I understand your requirements to have person on site. You must make known that you require to hear from me regardless if there is a proble
Receipt method does not work
Communicate complete process required of customer. In communication stated if problem contact us. No problem existed BUT you really needed to hear her from me as stated in following day communication. I understand your requirements to have person on site. You must make known that you require to hear from me regardless if there is a proble
Response
Thank you for your feedback. I’m sorry to hear about the issues you encountered with the billing process and communication. We strive to provide a seamless experience, and it’s clear we fell short in this instance. I appreciate you bringing these concerns to our attention. We will review and improve our billing and communication procedures to ensure clearer instructions and more effective processes in the future. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Angelica
A seamless experience from the quote to the move. You were understanding of budget and prioritizing. The young men who showed up were professional, polite, kind, and made the whole experience comfortable. Will absolutely be recommending you to others!
Response
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a seamless experience from start to finish and that our team’s professionalism and kindness made your move comfortable. It’s great to know we were able to accommodate your budget and priorities. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future!
Joan
Was very pleased with the whole process, our moving team was fantastic. They paid attention to detail and nerver questioned anything, they were very professional and cutious. Made the move so much easier. Would use the company again and will recommend.
Thanks
Joan
Thanks
Joan
Response
Thank you so much for your feedback, Joan! We’re thrilled to hear that you were pleased with the whole process and that our moving team made your move easier with their attention to detail and professionalism. It’s wonderful to know you would use our company again and recommend us to others. If you need any assistance in the future, please don’t hesitate to reach out. Thanks again!
Barb
The gal and guy who came to my house were awesome.
They worked well as a team, gave good direction and were efficient with their time and efforts.
I would most definitely call this company in the future.
They worked well as a team, gave good direction and were efficient with their time and efforts.
I would most definitely call this company in the future.
Response
Thank you for your positive feedback! We’re delighted to hear that the team provided awesome service, worked well together, and were efficient with their time and efforts. It’s great to know you would call us again in the future. We look forward to assisting you with any future moves!
Philip
I am a senior with disabilities who had to move from the family home after losing my wife. I sensed that the moving guys understood that and we're very careful, competent and caring. That meant a lot to me.
Response
Thank you for sharing your experience. I’m deeply touched to hear that our team provided the care and sensitivity you needed during such a challenging time. It’s heartening to know they were competent, careful, and compassionate in handling your move. If there’s anything more we can do for you or if you need any further assistance, please don’t hesitate to reach out. Wishing you all the best.
Tatyana
I used this company two times and was very pleased with the services they provided. It was easy to make an appointment, estimate was done very quickly, the team arrived on time, and everything was completed in timely and very professional manner.
So, my big Thank You to the company!
So, my big Thank You to the company!
Response
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our services on both occasions. It’s great to know that the appointment process, estimate, and execution of the move all met your expectations. We truly appreciate your continued trust in our company. A big thank you to you as well for your support and feedback! If you need any assistance in the future, don’t hesitate to reach out.
