Reviews
Seyi
The service this time was very slow compared with the last time, one person even left during the service and I think I was charged more than expected, it was about $500 more than the last time for the same distance and same stuff.
Response
Thank you for sharing your feedback with us. We regret to hear that your recent experience did not meet the standards you’ve come to expect from us. We understand your concerns regarding the pace of service, the absence of a crew member during your move, and the difference in cost compared with your previous experience. Please know this is not the level of service we strive to provide.
Kevin
The crew that came out Devin, Ben, and another guy (unfortunately, I can't remember it for sure) were Awesome! They were able to lift a heavy piano part and did it quickly and carefully! Great crew!
Response
Thank you for your wonderful feedback! We’re so glad to hear that Devin, Ben, and the rest of the crew provided excellent service and handled your piano with care. We’ll be sure to share your kind words with them. We truly appreciate your trust in us and look forward to assisting you again in the future.
Ceylon
Our moving experience was exceptional! The estimate was done promptly. The office staff had excellent communication skills keeping us informed of the moving activities. The loading crew in Rochester Mn and the unloading crew in Fargo ND were phenomenal! They were very professional, friendly, and handled our belonging carefully. They aimed to please for sure. Two Men and a Truck it is!
Response
Thank you so much for your wonderful feedback! We’re thrilled to hear that every aspect of your move, from the estimate to both the loading and unloading crews, exceeded your expectations. It’s great to know our teams in Rochester and Fargo handled your belongings carefully and provided friendly, professional service. We truly appreciate your trust in TWO MEN AND A TRUCK® and look forward to assisting you with any future moves!
Deborah
The two gentlemen who came to help us move furniture were excellent. I would use you guys again and recommend you.
Response
Thank you for your feedback! We’re glad to hear our team provided excellent service and that you would use and recommend TWO MEN AND A TRUCK®. We truly appreciate your support and look forward to assisting with any future moves!
David
Moving service was excellent, and care was given to make sure the items were transported safe and sound. This move only had your team moving a grandfather clock and a piano, and the move went fine, except they could not get one of the weights back on the clock, so it doesn’t function at this point. If I have any more moving to do, I will certainly use Two Men And A Truck again.
Response
Thank you for your feedback! We’re glad to hear our team handled your grandfather clock and piano with care and that your move went smoothly overall. We apologize for the issue with the clock weight and appreciate your understanding. We’re grateful for your trust in TWO MEN AND A TRUCK® and look forward to assisting with any future moves!
Tom
We definitely had the A-Team at 2 Men and a Truck. It could not have been a smoother move!!
Response
Thank you for your feedback! We’re thrilled to hear that our “A-Team” made your move smooth and seamless. We truly appreciate you choosing TWO MEN AND A TRUCK® and are glad we could make your moving experience a great one!
Pamela
Your team did a wonderful job. Efficient, respectful, knowledgeable, friendly, careful. I cannot sing their praises loud enough. I have Phase 2 of my move in 10 days or less and I will request the same team, led by Eli. Great service!
Response
Thank you so much for your wonderful feedback! We’re thrilled to hear that Eli and the team provided efficient, respectful, knowledgeable, and careful service. It’s fantastic that you’re planning to have the same team for Phase 2 of your move—we’ll be sure to share your praise with them. We truly appreciate you choosing TWO MEN AND A TRUCK® and look forward to assisting you again soon!
Linda
The two young men that moved my furniture were polite, professional, and pleasant! They did an amazing job and no dings on our freshly painted wall! Overall great experience; thank you!
Response
Thank you for your feedback! We’re delighted to hear that our movers were polite, professional, and careful with your belongings—and that your walls stayed pristine! We’re glad you had a great experience and truly appreciate you choosing TWO MEN AND A TRUCK®!
Jackie
Office staff at time of booking was courteous and efficient. Received quote and scheduled time quickly. Movers were behind on another job but I was notified immediately and was kept informed throughout. Workers were friendly and efficient. Thank you all for your help. Will recommend!
Response
Thank you for sharing your experience! We’re glad to hear our office staff provided courteous and efficient service, and that our movers kept you informed and worked efficiently despite the delay. We truly appreciate your recommendation and are happy we could assist with your move. Thank you for choosing TWO MEN AND A TRUCK®!
Elizabeth
100% satisfied! Above and beyond customer service, absolute seamless experience, and top quality in every aspect from the office staff, email communication, moving team, etc.! Everyone in this company is so friendly and kind and helpful. I would 100% recommend this company to everyone! They made our moving experience easy and pleasant.
Response
Thank you so much for your amazing feedback! We’re thrilled to hear that every part of your experience, from our office staff to the moving team, exceeded your expectations. It’s wonderful to know we could make your move seamless, easy, and pleasant. Your recommendation means the world to us, and we truly appreciate you choosing TWO MEN AND A TRUCK®!
